Customer Reviews for Whirlpool - 4.3 Cu. Ft. High Efficiency Stackable Front Load Washer with 35 Cycle Options - White
Customer Rating
2
Poorly designed soap dispenser
on July 26, 2023
Posted by: hedera
from Oakland, CA
[This review was collected as part of a promotion.] I bought this a month ago and the first thing it did was drip soap on the floor, down the front of the machine, because no one told me it mattered that I couldn't pull the dispenser out far enough to add bleach, after I had added soap. I arranged for service, and the service rep says your tech support people told him they designed it that way. Given that I have to remember to put the bleach in before any soap, it washes clothes well. But this is a stupid design; my old Whirlpool duet never cared when I added bleach. My next washer will not be a Whirlpool
No, I would not recommend this to a friend.
Response from whirlpool.comBy Maytag Team, Consumer Care, July 27, 2023
Thank you for sharing your insights with us, hedera. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 362500. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] Whirlpool's front-loading wonder is a laundry game-changer! 🌟 Its sleek design fits any space while its powerful yet gentle cleaning tackles even the toughest stains. With energy efficiency and low noise, laundry has never been this easy or enjoyable. Highly recommended! 👍
[This review was collected as part of a promotion.] I purchased this washer at the beginning of 2023 and 7 months later it’s still holding up strong. Washes so much better than the old top loader it replaced. I look forward to it serving me well into the future
[This review was collected as part of a promotion.] Problems with door lock. That was fixed. Now we are having an issue with the high spin cycle doesn’t ring out all the water from sheets. The unit is not even a year old.
[This review was collected as part of a promotion.] This washer was included in my new home purchase and I absolutely love it. It is quiet and has many options to choose from depending upon my washing needs. So far, so good! My clothes are coming out very clean and there haven't been any operational issues at all.
Works great, but multiple issues in the first year
on July 12, 2023
Posted by: BB77
from Kentucky
[This review was collected as part of a promotion.] I purchased this machine to replace a previous Whirlpool Duet front loader my wife and I had had for around 17 years. For the most part, that machine only had a few minor issues (though I did have to replace the controller at around 5 years).
This machine, however, does not have the same build quality. The operator panel feels very cheap and the detergent loading drawer is flimsy. These issues I can look past (unfortunately most companies are trying to save on development by reducing cost to manufacture), but three service calls and a replaced controller within the first 14 months of ownership leaves a bad taste in your mouth. Very glad I purchased the extended warranty and I highly suggest anyone purchasing this model to do the same. This could have just been a little bit of a lemon starting out, but it could save you some cash on service calls.
It is working great now, but I definitely no longer see Whirlpool as our default appliance brand moving forward.