Customer reviews from whirlpool.com
Whirlpool - 4.3 Cu. Ft. High Efficiency Stackable Front Load Washer with 35 Cycle Options - White
Average customer rating
4.2
(696 Reviews)
Rating breakdown 696 reviews
5 Stars
408
4 Stars
163
3 Stars
41
2 Stars
23
1 Star
61
83%of customers recommend this product.
(
506 out of
608)
Customer Reviews for Whirlpool - 4.3 Cu. Ft. High Efficiency Stackable Front Load Washer with 35 Cycle Options - White
Customer Rating
1
Faulty components, bad design, lack of failsafe
on December 2, 2024
Posted by: Cameron
from Colorado
Terrible design, lack of failsafe, and 2/2 have had faulty electronic components. We have had this exact model in the last two places we lived. In both places we were the first residents, so it was a brand new washer. Within 6 months, the machine lost all power during a wash cycle. Because of the poor design, the door stays locked and without power can not be unlocked. We tried every troubleshooting method we could find online, with no success. We have lost two full loads of clothes to mold while we waited for repairs, because the door could not be opened. The first time, maintenance ended up smashing the door off to get the clothes out because nothing else worked. Right now we have another load locked in the washer while we wait for our warranty request to be reviewed.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 3, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Washer. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Washer model/serial number, and reference Case # 634180.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very impressive!
on March 5, 2025
Posted by: Bernardo
from Regina, SK
[This review was collected as part of a promotion.] We recently moved into our new home and we had Whirlpool washing machine and dryer installed, and I couldn't be happier with the choice! Both appliances are efficient, quiet, and easy to use.
The washing machine handles large loads effortlessly while using minimal water and energy. Clothes come out fresh and well-cleaned every time. I also love the variety of wash cycles, which let me customize settings for different fabrics.
The dryer is just as impressive! It dries clothes quickly and evenly, and the moisture sensor prevents over-drying, keeping my clothes in great condition.
Overall, Whirlpool has exceeded my expectations as compared to the previous brands i have used in the past. I highly recommend these appliances!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great washer
on March 4, 2019
Posted by: Omaciel17
from San bernardino
Gender:Female
[This review was collected as part of a promotion.] I like it it was very good it works better that what I expect
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great!
on March 15, 2019
Posted by: Evelyn Zuniga
from California
Gender:Female
[This review was collected as part of a promotion.] I love it, the spin is really good and I don’t need to wait for long time to dry my clothes!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
I miss my old set... The Duet
on July 10, 2019
Posted by: Bev50210
from Edmonton AB
Gender:Female
[This review was collected as part of a promotion.] I have to admit I liked my Whirlpool DUET team better. I find that the control pad is so sensitive and I find that with the options they have for washing it is very limited when it comes to a standard load. I mean if you could just adjust the time on a standard load.
I would recommend this to a friend!
Response from whirlpool.comBy HOLLEJM, CASOCIALCARE, July 17, 2019
Hello Bev50210! Thank you for taking the time to provide your feedback. We apologize the new control pad and options do not meet your expectations. Whirlpool is continually looking for opportunities to improve our products and meet consumer needs so any feedback is appreciated. If you have any questions or concerns about your new set, please email us at canadasocial@whirlpool.com and include your best contact number, the serial number, and Reference ID number 221946017. Thank you! -Jenni
Written by a customer while visiting whirlpool.com
Customer Rating
3
Noisy-Sound only poor feature
on October 2, 2019
Posted by: Sandy143
from White rock, BC
Gender:Female
[This review was collected as part of a promotion.] The washer is great. My clothes are clean. However, it is very noisy.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Terrible.
on March 28, 2020
Posted by: Clmomma
from Wilminton illinois
Ive had this washer for 6 months.... already had a repair man out 3 times. Now its broke again. Cant wait to see how long it will take someone to get out this time. Last time i was without a washer for 4 weeks or more. It also flooded my whole laundry room. This is ridiculous. I will never buy whirlpool again.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Cartwca, Social Care, March 30, 2020
Hey Clmomma, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Lemon of a machine
on May 3, 2020
Posted by: Jg72
from NC
This is the worst washing machine I have ever bought. It vibrates so hard it moves all around. Also, having problems with it draining all the water out. If you put just a little too much soap it doesn't drain. Whirlpool has replaced this washer and it does the same as the first. It is a piece of junk. Whirlpool needs to be ashamed of their product.
No, I would not recommend this to a friend.
Response from whirlpool.comBy stewakn, Social Care, May 6, 2020
Hey Jg72, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com