Customer reviews from whirlpool.com
Whirlpool - 4.3 Cu. Ft. High Efficiency Stackable Front Load Washer with 35 Cycle Options - White
Average customer rating
4.2
(723 Reviews)
Rating breakdown 723 reviews
5 Stars
425
4 Stars
168
3 Stars
44
2 Stars
24
1 Star
62
83%of customers recommend this product.
(
517 out of
621)
Customer Reviews for Whirlpool - 4.3 Cu. Ft. High Efficiency Stackable Front Load Washer with 35 Cycle Options - White
Customer Rating
3
Good washer but no front accessible filter!
on February 18, 2024
Posted by: Spud
from Okotoks Alberta
[This review was collected as part of a promotion.] Basic washer works good. Problem is ours has a dryer stacked on top and there’s no front accessible filter clean out on the washer which is very poor design. Whirlpool cheaped out! One has to take the dryer off, pull out the washer, remove the rear cover and reach underneath to clean the filter. I would not recommend it his model unless you have clear unobstructed access to the rear of the machine.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Social Care Canada, February 19, 2024
Hello, Spud! Thank you for taking the time to review your Whirlpool washing machine. We want to be a brand you can trust! Should you have any questions or concerns about your product, please feel free to send us an email at canadasocial@whirlpool.com. Kindly provide us with your model and serial number, your phone number, and your review ID (278341120). Thank you! -Kelly
Written by a customer while visiting whirlpool.com
Customer Rating
1
Faulty components, bad design, lack of failsafe
on December 2, 2024
Posted by: Cameron
from Colorado
Terrible design, lack of failsafe, and 2/2 have had faulty electronic components. We have had this exact model in the last two places we lived. In both places we were the first residents, so it was a brand new washer. Within 6 months, the machine lost all power during a wash cycle. Because of the poor design, the door stays locked and without power can not be unlocked. We tried every troubleshooting method we could find online, with no success. We have lost two full loads of clothes to mold while we waited for repairs, because the door could not be opened. The first time, maintenance ended up smashing the door off to get the clothes out because nothing else worked. Right now we have another load locked in the washer while we wait for our warranty request to be reviewed.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 3, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Washer. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Washer model/serial number, and reference Case # 634180.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Grows black mold inside the soap dispenser
on February 8, 2025
Posted by: Anna
from Pebble Beach CA
I ordered this washing machine together with a matching heat pump dryer, because we were building a new Passive house and we needed a heat pump dryer that doesn't have an outside vent. This washer grows black mold right inside the soap dispenser - in the softener and bleach compartments. I don't even use any of the dispenser compartments, because I use soap pods which I place directly inside the machine. I can only imagine what grows inside the machine! I had to use a painting brush to remove the black mold out of all the nooks and crannies of the dispenser. Also the fact that I have to hold the start button for 3 secs to start the machine is supper annoying. If you hold a second longer - the machine will never start. Who designed this equipment? Did you do any user testing on it? Did you ask any family members to use it? I have never owned a Whirlpool appliance and I will never buy another one. What a shame.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 11, 2025
Hello,
We value your time and would like to look into the concerns with your Washer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 672278.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Washer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 672278.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
The absolute worst
on February 9, 2025
Posted by: Megs
This came with my apartment and it is the worst washing machine that I have ever used. It doesn’t fill up with nearly enough water to wash anything. The rinse cycles don’t effectively rinse anything. Whoever designed this has never had to do laundry their entire life. It’s clunky and the cycles are stupid.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 11, 2025
Hello,
We value your time and would like to look into the concerns with your Washer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 672528.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Washer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 672528.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very impressive!
on March 5, 2025
Posted by: Bernardo
from Regina, SK
[This review was collected as part of a promotion.] We recently moved into our new home and we had Whirlpool washing machine and dryer installed, and I couldn't be happier with the choice! Both appliances are efficient, quiet, and easy to use.
The washing machine handles large loads effortlessly while using minimal water and energy. Clothes come out fresh and well-cleaned every time. I also love the variety of wash cycles, which let me customize settings for different fabrics.
The dryer is just as impressive! It dries clothes quickly and evenly, and the moisture sensor prevents over-drying, keeping my clothes in great condition.
Overall, Whirlpool has exceeded my expectations as compared to the previous brands i have used in the past. I highly recommend these appliances!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Zero recommendation, do not buy
on March 20, 2025
Posted by: NewWasherUser
from Florida
[This review was collected as part of a promotion.] If I could give this product negative stars, I would. I own this product because it came with the purchase of my new home, and it is absolutely awful. I am not a fan of front load washers because people have told me about mold concern, but I figured if I kept it clean it would be okay. That is not the problem with this though. I cannot wash any blankets in it, big or small (and even some clothing loads), because the washer ends up water logging the blanket or clothes. The washer then gets off balance because the saturated item(s) in the bottom, the washer throws an error code because it has made itself off balance. Then, I’m stuck with soapy wet clothes that I have to wring out by hand. if I am able, I redistribute the clothes, put it on the drain cycle, and THEN do a quick wash cycle (no added soap) to get the soap off my clothes, and try again (hoping it doesn’t go off balance with the next cycle). Laundry already is exhausting and now it is even worse.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 21, 2025
Hello,
Thank you for your review. We regret to hear that your Washer is not living up to your standards. If you have any questions or concerns with your Washer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #696934.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Washer is not living up to your standards. If you have any questions or concerns with your Washer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #696934.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
Noisy spin cycle
on April 1, 2025
Posted by: SKSK
from Saskatoon
[This review was collected as part of a promotion.] 1 month appliance and already had to call service to inquire about noise. Makes a good squeak when cycling. Service tech said there was nothing they could do and it was as good it as gets. Have to make sure we do laundry when kids aren't napping now... not ideal.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Poorly made
on May 3, 2025
Posted by: MD2325
[This review was collected as part of a promotion.] Sadly, I can only give this washer three stars. I had a Whirlpool washer and dryer in my previous house so I was happy to buy a new one for my new home. However, they are so cheaply made now! Plastic door instead of glass, flimsy detergent and softener dispenser, just the quality over all is poor. Sorry.
Written by a customer while visiting whirlpool.com