(This review was collected as part of a promotion.) During the first delivery, it was damaged and had to be replaced. Then, I got the new one and it worked well for a few months until the other day when it just shut down at the end of a load. Now, none of the buttons work, my clothes are stuck inside and the door is locked, so I can’t get my clothes out. I’m getting it replaced next weekend and have a service person coming in this weekend to get my clothes out of the washer that’s not working.
Response from whirlpool.comBy CA SOCIAL CARE, November 10, 2023
Hello, Gianni! We are so sorry to hear this has happened. We do not intend for any of our customers to have to experience these types of issues! If there is anything further we can assist with, please send us an email at canadasocial@Whirlpool.com with your model and serial number, your phone number, and your review ID (275237641). Take care! -Justine
(This review was collected as part of a promotion.) I don’t want to write any raving review as we haven’t had the wash machine long, but…so far so good.🤞 Taking me a little bit to get used to using a front load as well
(This review was collected as part of a promotion.) Half a year in, happy with it. I wish the washer had a set of wheels with a retractable stopped - would be much easier to set it in the tight spaces
(This review was collected as part of a promotion.) I bought this appliance this summer to replace an 18 year old Bosch washer. There really is nothing good I can say about the Whirlpool in comparison. Noisy. Incomprehensible controls. Control panel is vertical so I need to bend over to look at the symbols. Can't open the soap tray when the door is open.
Response from whirlpool.comBy CA SOCIAL CARE, November 10, 2023
Hello, Rotary49! Thank you for taking the time to review your Whirlpool appliance. We want to be a brand you can trust! Should you have any questions or concerns about your product, please feel free to send us an email at canadasocial@whirlpool.com. Kindly provide us with your model and serial number, your phone number, and your review ID (275214054). Thank you! -Justine
(This review was collected as part of a promotion.) So far it works good, the settings in the machine seem long for some so I often have to adjust it. The drawer that pulls out to our detergent in feels like flimsy plastic. I do wish it was a bit bigger for my comforter but it gets the job done
Response from whirlpool.comBy CA SOCIAL CARE, November 13, 2023
Hello, DM123! Thank you for taking the time to review your Whirlpool appliance. We want to be a brand you can trust! Should you have any questions or concerns about your product, please feel free to send us an email at canadasocial@whirlpool.com. Kindly provide us with your model and serial number, your phone number, and your review ID (275169389). Thank you! -Justine