Customer Reviews for Whirlpool - 4.3 Cu. Ft. High Efficiency Stackable Front Load Washer with 35 Cycle Options - White
Customer Rating
1
Stay away if you want a washing machine that lasts
on January 6, 2024
Posted by: bodonnell202
from Calgary, AB
Washing machine came with my new house. Control board died after just 3.5 years. Really unacceptable quality.
No, I would not recommend this to a friend.
Response from whirlpool.comBy CA SOCIAL CARE, January 8, 2024
Hello, bodonnell202! We are so sorry to hear this has happened. We do not intend for any of our customers to have to experience these types of issues! If there is anything further we can assist with, please send us an email at canadasocial@Whirlpool.com with your model and serial number, your phone number, and your review ID (277098717). Take care! -Justine
[This review was collected as part of a promotion.] This machine was provided by the builder of our brand-new condo. It stinks. The clothes barely get damp, much less washed. Hopefully its performance will improve when the service technician replaces the defective water valves, currently on order.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 8, 2024
Thank you for sharing your insights with us, Unhappy Customer. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 461798. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] This washer was purchased through our builder. We immediately had problems with it. The washer did not take the water out of the clothes and got stuck on 1 minute left. And more importantly there is a significant lack of water in the drum. Just barely enough to wet the very small load and no extra water in the drum at all. Have to rewatch everything a second time with no soap just to try to rinse out the clothes. Washer has no rinse and spin feature and it is an upgraded model.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 2, 2024
Thank you for sharing your insights with us, Sam814. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 455584. We’re looking forward to hearing from you. Marie Q
(This review was collected as part of a promotion.) This washing machine makes doing laundry a breeze. I love how there are a variety of features to choose from to ensure I am taking the best care of my clothes. Simple to operate and really appreciate the countdown feature to let me know how long the load will take to wash.
(This review was collected as part of a promotion.) BIG SIZE! Great for families. I washed a duvet in it, all clean and smelling good. The spin is powerful. So big that your full basket of laundry seems little inside.
(This review was collected as part of a promotion.) I bought this appliance about a month ago and I have had no issue, everything works like it’s supposed to. Very please