[This review was collected as part of a promotion.] The new washer ruined 4 polyester tops that were my favorites at different times. I used delicate and cold cycle and still the washer pulls the threads out of these tops. I'll be calling the warranty hot line for someone to come out and fix this or replace it with a new one.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 27, 2024
Thank you for sharing your insights with us, Jenn. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 507245. We’re looking forward to hearing from you. Marcos O
[This review was collected as part of a promotion.] Love my new washer. Easy to use. Love that the spin makes the clothes almost dry so that they take less time in the dryer.
I’ve only had this for 2.5 yrs and it’s completely dead. Was professionally installed and only used lightly. The LED screen started flashing intermittently and now won’t turn on at all. It makes noises and the door locks when plugged in but it’s a total loss after hardly any use at all. Very disappointed for such an expensive machine!
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 12, 2024
Thank you for sharing your insights with us, Robin. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 498838. We’re looking forward to hearing from you. Marcos O
[This review was collected as part of a promotion.] So far so good. Works. I trust the whirlpool Brand. They haven’t failed me yet. Clothes come out clean.