Customer Reviews for Whirlpool - 4.3 Cu. Ft. High Efficiency Stackable Front Load Washer with 35 Cycle Options - White
Customer Rating
1
Low quality, avoid this washer
on April 13, 2024
Posted by: Hawirkoa
from Edmonton
Our home builder included this washer in our new home. We had several issues that were luckily repaired under warranty, but now less than 3 years after we moved in the main control unit has stopped working and needs to be replaced. There is only two of us, and we only do laundry every 2 weeks or so, so the usage has been low. The parts and labor will cost as much as a new washer and we’ve been told there is nothing whirlpool will do about it.
No, I would not recommend this to a friend.
Response from whirlpool.comBy CA SOCIAL CARE, April 15, 2024
Hello, Hawirkoa! We are so sorry to hear this has happened. We do not intend for any of our customers to have to experience these types of issues! If there is anything further we can assist with, please send us an email at canadasocial@Whirlpool.com with your model and serial number, your phone number, and your review ID (279937386). Take care! -Justine
[This review was collected as part of a promotion.] The Best Brand always, highly recomended. Honestly this review is to enforced, you should never do that to customers, this is somenthing spontaneous. Take this as an adviced to your company.
(This review was collected as part of a promotion.) Purchased this machine less than a year ago! I’ve always stuck with Whirlpool appliance and have never been disappointed!
[This review was collected as part of a promotion.] The new washer ruined 4 polyester tops that were my favorites at different times. I used delicate and cold cycle and still the washer pulls the threads out of these tops. I'll be calling the warranty hot line for someone to come out and fix this or replace it with a new one.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 27, 2024
Thank you for sharing your insights with us, Jenn. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 507245. We’re looking forward to hearing from you. Marcos O
[This review was collected as part of a promotion.] Love my new washer. Easy to use. Love that the spin makes the clothes almost dry so that they take less time in the dryer.