Customer reviews from whirlpool.com
Whirlpool - 4.3 Cu. Ft. High Efficiency Stackable Front Load Washer with 35 Cycle Options - White
Average customer rating
4.2
(696 Reviews)
Rating breakdown 696 reviews
5 Stars
408
4 Stars
163
3 Stars
41
2 Stars
23
1 Star
61
83%of customers recommend this product.
(
506 out of
608)
Customer Reviews for Whirlpool - 4.3 Cu. Ft. High Efficiency Stackable Front Load Washer with 35 Cycle Options - White
Customer Rating
1
Leaking on bottom after 2 years.
on March 23, 2022
Posted by: Matt
from Victoria, BC
No idea where it is l along on bottom. I think it has to do with clogged pump due to pet fur. Which would be very easy to troubleshoot if they put the hatch on the front to access it like other brands. You make it impossible for owner to troubleshoot. Will be buying higher quality and better brand next time.
No, I would not recommend this to a friend.
Response from whirlpool.comBy JAYAM, CA SOCIAL , March 24, 2022
Hello Matt!
We are so sorry for the issues you have experienced with your Whirlpool washer! We sincerely apologize for this. You are a valued Whirlpool customer and we would like to help you. Please email us at canadasocial@whirlpool.com with the model and the serial number, your, phone number, and your review ID: 255888070. We look forward to hearing from you and we hope you have a wonderful day! ~ Angie
We are so sorry for the issues you have experienced with your Whirlpool washer! We sincerely apologize for this. You are a valued Whirlpool customer and we would like to help you. Please email us at canadasocial@whirlpool.com with the model and the serial number, your, phone number, and your review ID: 255888070. We look forward to hearing from you and we hope you have a wonderful day! ~ Angie
Written by a customer while visiting whirlpool.com
Customer Rating
5
Functional and simply just works.
on June 10, 2022
Posted by: Oscar
from Coquitlam, Canada
[This review was collected as part of a promotion.] Functional and simply just works. A great machine that gets the job done.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Terrible craftsmanship!
on June 25, 2022
Posted by: AlexDv0
from Airdrie AB
We purchased this washer together with our new house, and on the day it was out of warranty it started leaking from the door seal! We've found a big tear in the rubber seal that the door presses into. Not buying whirlpool again!
No, I would not recommend this to a friend.
Response from whirlpool.comBy JAYAM, CA SOCIAL , July 27, 2022
Hello AlexDv0!!
We are so sorry for the issues you have experienced with your Whirlpool washer! We sincerely apologize for this. You are a valued Whirlpool customer, and we would like to help you. Please email us at canadasocial@whirlpool.com with the model and the serial number, and your, phone number and include review ID 258842626. We look forward to hearing from you, and we hope you have a wonderful day! ~ Angie
We are so sorry for the issues you have experienced with your Whirlpool washer! We sincerely apologize for this. You are a valued Whirlpool customer, and we would like to help you. Please email us at canadasocial@whirlpool.com with the model and the serial number, and your, phone number and include review ID 258842626. We look forward to hearing from you, and we hope you have a wonderful day! ~ Angie
Written by a customer while visiting whirlpool.com
Customer Rating
1
Defective washer
on February 17, 2023
Posted by: Satisfied w/stove
from Ocala, FL
[This review was collected as part of a promotion.] I have been a Kenmore & Kenmore Elite consumer for more than 40 years. We NEVER experienced defects or hiccups with any of our Kenmore products.
Regrettably, we purchased brand new Whirlpool appliances through the builder and each product, washer, oven, dishwasher, and refrigerator have had issues.
Several times during the wash cycle the machine paused and a code of "FL" would flash, then "LO," would flash. After contacting Whirlpool, we were told to reset the machine.
We have not had the products for a month, and there are already issues.
So disappointed!
Regrettably, we purchased brand new Whirlpool appliances through the builder and each product, washer, oven, dishwasher, and refrigerator have had issues.
Several times during the wash cycle the machine paused and a code of "FL" would flash, then "LO," would flash. After contacting Whirlpool, we were told to reset the machine.
We have not had the products for a month, and there are already issues.
So disappointed!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 20, 2023
Thank you for sharing your insights with us, Disappointed NY'er in FL. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 262712.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Problem w/ spin cycle
on February 28, 2023
Posted by: Jon M.
from Los Angeles, CA
we purchased this washer last October 2022 and it's had problems w/ the spin ever since it was installed. If it spins up, which is not always, the entire house shakes. Otherwise it just starts to spin then slows and stops. Clothes are generally still soaking wet when the cycle is complete. Is this a common problem?
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 6, 2023
Thank you for sharing your insights with us, Jon M.. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 271858.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Stay away if you want a washing machine that lasts
on January 6, 2024
Posted by: bodonnell202
from Calgary, AB
Washing machine came with my new house. Control board died after just 3.5 years. Really unacceptable quality.
No, I would not recommend this to a friend.
Response from whirlpool.comBy CA SOCIAL CARE, January 8, 2024
Hello, bodonnell202! We are so sorry to hear this has happened. We do not intend for any of our customers to have to experience these types of issues! If there is anything further we can assist with, please send us an email at canadasocial@Whirlpool.com with your model and serial number, your phone number, and your review ID (277098717). Take care! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
2
Bad design to access the filter
on January 8, 2024
Posted by: Diyer007
the manual asks regular cleaning the filter, but to clean the filter, the top panel, front panel and door seal, need to be removed. It's super bad design.
Response from whirlpool.comBy CA SOCIAL CARE, January 8, 2024
Hello, Diyer007! Thank you for taking the time to review your Whirlpool appliance. We want to be a brand you can trust! Should you have any questions or concerns about your product, please feel free to send us an email at canadasocial@whirlpool.com. Kindly provide us with your model and serial number, your phone number, and your review ID (277131247). Thank you! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
3
Good washer but no front accessible filter!
on February 18, 2024
Posted by: Spud
from Okotoks Alberta
[This review was collected as part of a promotion.] Basic washer works good. Problem is ours has a dryer stacked on top and there’s no front accessible filter clean out on the washer which is very poor design. Whirlpool cheaped out! One has to take the dryer off, pull out the washer, remove the rear cover and reach underneath to clean the filter. I would not recommend it his model unless you have clear unobstructed access to the rear of the machine.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Social Care Canada, February 19, 2024
Hello, Spud! Thank you for taking the time to review your Whirlpool washing machine. We want to be a brand you can trust! Should you have any questions or concerns about your product, please feel free to send us an email at canadasocial@whirlpool.com. Kindly provide us with your model and serial number, your phone number, and your review ID (278341120). Thank you! -Kelly
Written by a customer while visiting whirlpool.com