Customer reviews from whirlpool.com
Whirlpool - 4.3 Cu. Ft. High Efficiency Stackable Front Load Washer with 35 Cycle Options - White
Average customer rating
4.2
(782 Reviews)
Rating breakdown 782 reviews
5 Stars
460
4 Stars
174
3 Stars
50
2 Stars
30
1 Star
68
82%of customers recommend this product.
(
534 out of
650)
Customer Reviews for Whirlpool - 4.3 Cu. Ft. High Efficiency Stackable Front Load Washer with 35 Cycle Options - White
Customer Rating
2
Very Noisy Won't Last
on April 10, 2025
Posted by: Larry 2024
from Oshawa
[This review was collected as part of a promotion.] I bought this washer a month ago, I find it extremely noisy especially during the spin cycle. I have leveled it and placed pads under all 4 feet but it still shakes. My previous washer was so much better and lasted almost 20 years, I highly doubt that this Whirlpool washer will last 5 years.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Not happy my washer brook twice in 1 month
on January 6, 2020
Posted by: JyotiTripathi
from Calgary
[This review was collected as part of a promotion.] I brought wash and dryer, microwave, dishwasher, stove but my washer brook twice already still is not working very poor service, and my dishwasher is broken as well and still not working I will never recommend to any one this products
Response from whirlpool.comBy HOLLEJM, CASOCIALCARE, January 7, 2020
Hello, JyotiTripathi! We are so sorry to hear you have had issues with both your washer and dishwasher. We would like to review your file to see how we can assist in getting this resolved for you. Please send us an email at canadasocial@whirlpool.com and include your best contact number, the serial number, and Reference ID number 228085180. We sincerely apologize for the inconvenience this has caused you. Thank you! -Jenni
Written by a customer while visiting whirlpool.com
Customer Rating
1
A Poor Choice!
on August 27, 2020
Posted by: Retired2020
from Erie, PA
[This review was collected as part of a promotion.] This Whirlpool was a lemon; it would just STOP in the middle of the cycle; the technician i had to call 3 times replaced 2 panels to no avail. I sent it back & bought a Speed Queen which works!!!
No, I would not recommend this to a friend.
Response from whirlpool.comBy quinnm2, social care team, August 31, 2020
Hey Retired2020, we value your time and would like to look into the concerns with your Washer. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Too few choices
on September 7, 2021
Posted by: LCIL62
from Illinois
We have had this washer for at least two years and every other time while it is running, it counts down from 3 and flashes OFF. Constant beeping causing us to have to go to it and hold down the start button to make the flashing and noises stop. Nothing in the manual gives guidance on this and the company we purchased it from has no advise. Working from home and having to run to the machine to stop the beeping has been horrible. There is not intuitiveness in this product.
No, I would not recommend this to a friend.
Response from whirlpool.comBy stewakn, Social Care, September 8, 2021
Hey LCIL62, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Written by a customer while visiting whirlpool.com
Customer Rating
1
Leaking on bottom after 2 years.
on March 23, 2022
Posted by: Matt
from Victoria, BC
No idea where it is l along on bottom. I think it has to do with clogged pump due to pet fur. Which would be very easy to troubleshoot if they put the hatch on the front to access it like other brands. You make it impossible for owner to troubleshoot. Will be buying higher quality and better brand next time.
No, I would not recommend this to a friend.
Response from whirlpool.comBy JAYAM, CA SOCIAL , March 24, 2022
Hello Matt!
We are so sorry for the issues you have experienced with your Whirlpool washer! We sincerely apologize for this. You are a valued Whirlpool customer and we would like to help you. Please email us at canadasocial@whirlpool.com with the model and the serial number, your, phone number, and your review ID: 255888070. We look forward to hearing from you and we hope you have a wonderful day! ~ Angie
We are so sorry for the issues you have experienced with your Whirlpool washer! We sincerely apologize for this. You are a valued Whirlpool customer and we would like to help you. Please email us at canadasocial@whirlpool.com with the model and the serial number, your, phone number, and your review ID: 255888070. We look forward to hearing from you and we hope you have a wonderful day! ~ Angie
Written by a customer while visiting whirlpool.com
Customer Rating
5
Functional and simply just works.
on June 10, 2022
Posted by: Oscar
from Coquitlam, Canada
[This review was collected as part of a promotion.] Functional and simply just works. A great machine that gets the job done.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Terrible craftsmanship!
on June 25, 2022
Posted by: AlexDv0
from Airdrie AB
We purchased this washer together with our new house, and on the day it was out of warranty it started leaking from the door seal! We've found a big tear in the rubber seal that the door presses into. Not buying whirlpool again!
No, I would not recommend this to a friend.
Response from whirlpool.comBy JAYAM, CA SOCIAL , July 27, 2022
Hello AlexDv0!!
We are so sorry for the issues you have experienced with your Whirlpool washer! We sincerely apologize for this. You are a valued Whirlpool customer, and we would like to help you. Please email us at canadasocial@whirlpool.com with the model and the serial number, and your, phone number and include review ID 258842626. We look forward to hearing from you, and we hope you have a wonderful day! ~ Angie
We are so sorry for the issues you have experienced with your Whirlpool washer! We sincerely apologize for this. You are a valued Whirlpool customer, and we would like to help you. Please email us at canadasocial@whirlpool.com with the model and the serial number, and your, phone number and include review ID 258842626. We look forward to hearing from you, and we hope you have a wonderful day! ~ Angie
Written by a customer while visiting whirlpool.com
Customer Rating
1
Washer sucks why did i ever give up my top loader
on November 28, 2022
Posted by: Hate this washer
from San gabriel valley
[This review was collected as part of a promotion.] Washer sucks. Clothes still smell like deodorant or perfume. Why does it wash for 6 seconds and pauses for 6 seconds entire cycle? It never gets momentum! I hate it
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 30, 2022
Thank you for sharing your insights with us, Hate this washer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com