Customer reviews from whirlpool.com
Whirlpool - 4.3 Cu. Ft. High Efficiency Stackable Front Load Washer with 35 Cycle Options - White
Average customer rating
4.2
(815 Reviews)
Rating breakdown 815 reviews
5 Stars
479
4 Stars
183
3 Stars
52
2 Stars
30
1 Star
71
82%of customers recommend this product.
(
551 out of
670)
Customer Reviews for Whirlpool - 4.3 Cu. Ft. High Efficiency Stackable Front Load Washer with 35 Cycle Options - White
Customer Rating
1
The worst washer!
on April 24, 2024
Posted by: Stephanie
from Magnolia Texas
[This review was collected as part of a promotion.] The worst! I have had this garbage of a washer for less than a month and it broke on and now my clothes are moldy And I had to toss them in the garbage. And Who’s gonna pay for those moldy health hazards? They sent a technician the first time to fix it but the same error occurred. It displayed an error code and the stupid washer will not turn on no matter how many times you unplug and plug it. And this garbage of a company refuses to replace their product! How could a brand new product just break if it isn’t garbage? And are you proud of yourselves whirlpool? I bet these whirlpool execs dont have whirlpool washers because they know these are rubbish!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 24, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 524612.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Yes good
on April 23, 2024
Posted by: Vicky
(This review was collected as part of a promotion.) The machine is easy to understand, it is self explanatory, the compartment for laundry soap is not to large, so it make economise my soap.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Timer is nothing, buy if you want an okay washer.
on April 22, 2024
Posted by: Kat T
Can't give lower than 1 star
It's washes fine. However the timer is very inaccurate and useless. So why bother even having it?
The times are not useful for planning your time accourdendly.
Would not recommend , if you need to do things like like pick up kids or have time before bed.
Thos is the 4rd model I have used that struggles to give an accurate finish time.
Towels & cold water, "displays" 22mins when it is actually 32 mins.
Delicates & normal "displays" is 45 when really it's 72 mins
Response from whirlpool.comBy CA SOCIAL CARE, April 23, 2024
Hello, Kat T! Thank you for taking the time to review your Whirlpool appliance. We want to be a brand you can trust! Should you have any questions or concerns about your product, please feel free to send us an email at canadasocial@whirlpool.com. Kindly provide us with your model and serial number, your phone number, and your review ID (280183228). Thank you! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good value.
on April 18, 2024
Posted by: Ford
(This review was collected as part of a promotion.) Works well and has met expectations. Instructions are not completely clear so the controls take a bit of experimentation.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Low quality, avoid this washer
on April 13, 2024
Posted by: Hawirkoa
from Edmonton
Our home builder included this washer in our new home. We had several issues that were luckily repaired under warranty, but now less than 3 years after we moved in the main control unit has stopped working and needs to be replaced. There is only two of us, and we only do laundry every 2 weeks or so, so the usage has been low. The parts and labor will cost as much as a new washer and we’ve been told there is nothing whirlpool will do about it.
No, I would not recommend this to a friend.
Response from whirlpool.comBy CA SOCIAL CARE, April 15, 2024
Hello, Hawirkoa! We are so sorry to hear this has happened. We do not intend for any of our customers to have to experience these types of issues! If there is anything further we can assist with, please send us an email at canadasocial@Whirlpool.com with your model and serial number, your phone number, and your review ID (279937386). Take care! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
5
on April 9, 2024
Posted by: Chomba
[This review was collected as part of a promotion.] The Best Brand always, highly recomended. Honestly this review is to enforced, you should never do that to customers, this is somenthing spontaneous. Take this as an adviced to your company.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great machine!
on April 5, 2024
Posted by: JAhn
(This review was collected as part of a promotion.) Purchased this machine less than a year ago! I’ve always stuck with Whirlpool appliance and have never been disappointed!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
The controls are intuitive
on March 26, 2024
Posted by: Erick47
from Tucson
[This review was collected as part of a promotion.] Only had this for about 10 days. So far so good. Great, I don't know time will tell
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com