Customer Reviews for Whirlpool - 4.3 Cu. Ft. High Efficiency Stackable Front Load Washer with 35 Cycle Options - White
Customer Rating
5
Great machine!
on September 30, 2024
Posted by: Margo57
from Ottawa
(This review was collected as part of a promotion.) Love the features on this washing machine. Wish I had seen the matching dryer before I purchased the other one
Don't buy this it is junk. When in cleaning cycle mode it flooded our laundry room on the main floor and took out the basement ceiling and the carpets as well. It does work and doesn't flood when you are in standard washing mode. The manual does request that after 30 washes you clean it. Good luck with that DON'T DO IT.
After the Whirlpool service was here and confirmed that it was in working order, our insurance paid for repairs (we paid the deductible) - guess what - it happened again.
By the way, customer service doesn't care about their customers.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 23, 2024
Hello Fred! We are so sorry we have let you down. Whirlpool takes pride in our products and service, and we are so sorry we did not meet those expectations. We would love to look into this for you! Kindly e-mail us at CanadaSocial@Whirlpool.com with your model and serial number, phone number, and case #596746. We look forward to hearing from you! -Alisha
(This review was collected as part of a promotion.) My 19 year old whirlpool front loader washer had broken down a month ago. I felt the only washer I could trust was a whirlpool again. I’m so happy with the new washer. Clearly after 19 years modifications have been made to the washer and I’m very happy with the machine.. the settings, the spin, the size.
[This review was collected as part of a promotion.] This is my 3rd or 4th Whirlpool washing machine. My father was part owner of store that sold them and I have been hooked ever since.
MACHINE ONLY 3 YEARS OLD AND LEAKING FROM SOAP DISPENSER..
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 13, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 592229. We’re looking forward to hearing from you. Marie Q