Customer Reviews for Whirlpool - 4.3 Cu. Ft. High Efficiency Stackable Front Load Washer with 35 Cycle Options - White
Customer Rating
1
GARBAGE. Get literally any other model.
on February 8, 2025
Posted by: Notaplumber.
from Seattle washington
TERRIBLE DESIGN. your clothes will eventually start smelling like mildew and no matter how many times you use a cleaning tablet your clothes will still STINK. there’s no reasonable way to clean any filters or anything that could be causing this issue without taking the machine out and unscrewing panels and trying to squeeze your way into the machine. Unlike other models where they put a drawer to access the filter you need to be a licensed plumber to deep clean this atrocity. Whatever engineer designed this hunk of junk needs to be fired immediately.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 11, 2025
Hello, Thank you for your review. We regret to hear that your Washer is not living up to your standards. If you have any questions or concerns with your Washer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #672314. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] Whirlpool Is not good like 10 years ago. I have whirlpool front door washer which it’s door is plastic not glass anymore. Therefore it makes more sound when tumbling. Secondly, this model 560chw uses too little water so I always add extra rinse time. That is not what I want. Last but not least, the digital control panel is so sensitive and most important thing is the drum spinning is not balance most the time. I wish I didn’t buy it.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 10, 2025
Hello, Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #671639. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] I recently purchased a home that included this washing machine. Its sleek design is quite appealing, and so far, it's functioning very well. My only concern is that it can be quite noisy during certain cycles, louder than others I've used in the past. However, it does perform its task adequately, and I am pleased with it overall.
(This review was collected as part of a promotion.) We had to replace our washer machine and decided on the Whirlpool washer. Over all we are very satisfied. Clothes come out very clean, machine is easy to operate.
[This review was collected as part of a promotion.] no water dispensed from solenoid....had to call for service...part on order....cannot use from the install
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 30, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Washer. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Washer model/serial number, and reference Case # 665454. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] This came in the new house we bought. So far we are happy with it. My wife uses it more than I do and she sometimes struggles with technology but she is getting the hang of it. Lots of good features so far.