Customer reviews from whirlpool.com
Whirlpool - 4.3 Cu. Ft. High Efficiency Stackable Front Load Washer with 35 Cycle Options - White
Average customer rating
4.2
(819 Reviews)
Rating breakdown 819 reviews
5 Stars
480
4 Stars
183
3 Stars
53
2 Stars
30
1 Star
73
82%of customers recommend this product.
(
552 out of
673)
Customer Reviews for Whirlpool - 4.3 Cu. Ft. High Efficiency Stackable Front Load Washer with 35 Cycle Options - White
Customer Rating
3
Nice updated unit
on February 18, 2025
Posted by: SammySam
from Texas
[This review was collected as part of a promotion.] Came with our new home; it holds smells and needs to be cleaned every month. Works well though.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good products
on February 15, 2025
Posted by: Mac1
from Calgary, Alberta
(This review was collected as part of a promotion.) We bought a new house and all the appliances we purchased are all Whirlpool.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
The absolute worst
on February 9, 2025
Posted by: Megs
This came with my apartment and it is the worst washing machine that I have ever used. It doesn’t fill up with nearly enough water to wash anything. The rinse cycles don’t effectively rinse anything. Whoever designed this has never had to do laundry their entire life. It’s clunky and the cycles are stupid.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 11, 2025
Hello,
We value your time and would like to look into the concerns with your Washer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 672528.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Washer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 672528.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Grows black mold inside the soap dispenser
on February 8, 2025
Posted by: Anna
from Pebble Beach CA
I ordered this washing machine together with a matching heat pump dryer, because we were building a new Passive house and we needed a heat pump dryer that doesn't have an outside vent. This washer grows black mold right inside the soap dispenser - in the softener and bleach compartments. I don't even use any of the dispenser compartments, because I use soap pods which I place directly inside the machine. I can only imagine what grows inside the machine! I had to use a painting brush to remove the black mold out of all the nooks and crannies of the dispenser. Also the fact that I have to hold the start button for 3 secs to start the machine is supper annoying. If you hold a second longer - the machine will never start. Who designed this equipment? Did you do any user testing on it? Did you ask any family members to use it? I have never owned a Whirlpool appliance and I will never buy another one. What a shame.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 11, 2025
Hello,
We value your time and would like to look into the concerns with your Washer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 672278.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Washer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 672278.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
GARBAGE. Get literally any other model.
on February 8, 2025
Posted by: Notaplumber.
from Seattle washington
TERRIBLE DESIGN. your clothes will eventually start smelling like mildew and no matter how many times you use a cleaning tablet your clothes will still STINK. there’s no reasonable way to clean any filters or anything that could be causing this issue without taking the machine out and unscrewing panels and trying to squeeze your way into the machine. Unlike other models where they put a drawer to access the filter you need to be a licensed plumber to deep clean this atrocity. Whatever engineer designed this hunk of junk needs to be fired immediately.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 11, 2025
Hello,
Thank you for your review. We regret to hear that your Washer is not living up to your standards. If you have any questions or concerns with your Washer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #672314.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Washer is not living up to your standards. If you have any questions or concerns with your Washer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #672314.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
Lower than average washer
on February 7, 2025
Posted by: Dan.H
from California
[This review was collected as part of a promotion.] Whirlpool Is not good like 10 years ago.
I have whirlpool front door washer which it’s door is plastic not glass anymore. Therefore it makes more sound when tumbling.
Secondly, this model 560chw uses too little water so I always add extra rinse time. That is not what I want. Last but not least, the digital control panel is so sensitive and most important thing is the drum spinning is not balance most the time. I wish I didn’t buy it.
I have whirlpool front door washer which it’s door is plastic not glass anymore. Therefore it makes more sound when tumbling.
Secondly, this model 560chw uses too little water so I always add extra rinse time. That is not what I want. Last but not least, the digital control panel is so sensitive and most important thing is the drum spinning is not balance most the time. I wish I didn’t buy it.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 10, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #671639.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #671639.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Sleek design
on February 2, 2025
Posted by: Chickenadobe
from Spanaway WA
[This review was collected as part of a promotion.] I recently purchased a home that included this washing machine. Its sleek design is quite appealing, and so far, it's functioning very well. My only concern is that it can be quite noisy during certain cycles, louder than others I've used in the past. However, it does perform its task adequately, and I am pleased with it overall.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Efficient
on January 28, 2025
Posted by: Moka
(This review was collected as part of a promotion.) We had to replace our washer machine and decided on the Whirlpool washer.
Over all we are very satisfied. Clothes come out very clean, machine is easy to operate.
Over all we are very satisfied. Clothes come out very clean, machine is easy to operate.
Written by a customer while visiting whirlpool.com