Customer Reviews for Whirlpool - 4.3 Cu. Ft. High Efficiency Stackable Front Load Washer with 35 Cycle Options - White
Customer Rating
2
Very Noisy Won't Last
on April 10, 2025
Posted by: Larry 2024
from Oshawa
(This review was collected as part of a promotion.) I bought this washer a month ago, I find it extremely noisy especially during the spin cycle. I have leveled it and placed pads under all 4 feet but it still shakes. My previous washer was so much better and lasted almost 20 years, I highly doubt that this Whirlpool washer will last 5 years.
(This review was collected as part of a promotion.) Included in our new condo purchase. Easy enough to use. You need to take a bit of time to understand how the choices work. Do like that it runs fairly quietly even with big loads.
[This review was collected as part of a promotion.] Washer never thoroughly dries the clothes. I need to start another dying cycle every time.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 15, 2025
Hello, We value your time and would like to look into the concerns with your Washer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 706083. We’re looking forward to hearing from you. Marie Q
(This review was collected as part of a promotion.) 1 month appliance and already had to call service to inquire about noise. Makes a good squeak when cycling. Service tech said there was nothing they could do and it was as good it as gets. Have to make sure we do laundry when kids aren't napping now... not ideal.
[This review was collected as part of a promotion.] If I could give this product negative stars, I would. I own this product because it came with the purchase of my new home, and it is absolutely awful. I am not a fan of front load washers because people have told me about mold concern, but I figured if I kept it clean it would be okay. That is not the problem with this though. I cannot wash any blankets in it, big or small (and even some clothing loads), because the washer ends up water logging the blanket or clothes. The washer then gets off balance because the saturated item(s) in the bottom, the washer throws an error code because it has made itself off balance. Then, I’m stuck with soapy wet clothes that I have to wring out by hand. if I am able, I redistribute the clothes, put it on the drain cycle, and THEN do a quick wash cycle (no added soap) to get the soap off my clothes, and try again (hoping it doesn’t go off balance with the next cycle). Laundry already is exhausting and now it is even worse.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 21, 2025
Hello, Thank you for your review. We regret to hear that your Washer is not living up to your standards. If you have any questions or concerns with your Washer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #696934. We’re looking forward to hearing from you. Marie Q