Customer reviews from whirlpool.com
Whirlpool - 4.3 Cu. Ft. High Efficiency Stackable Front Load Washer with 35 Cycle Options - White
Average customer rating
4.2
(783 Reviews)
Rating breakdown 783 reviews
5 Stars
460
4 Stars
175
3 Stars
50
2 Stars
30
1 Star
68
82%of customers recommend this product.
(
535 out of
651)
Customer Reviews for Whirlpool - 4.3 Cu. Ft. High Efficiency Stackable Front Load Washer with 35 Cycle Options - White
Customer Rating
1
I expect Whirlpool components to work from start
on January 28, 2025
Posted by: David
[This review was collected as part of a promotion.] no water dispensed from solenoid....had to call for service...part on order....cannot use from the install
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 30, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Washer. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Washer model/serial number, and reference Case # 665454.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
Lower than average washer
on February 7, 2025
Posted by: Dan.H
from California
[This review was collected as part of a promotion.] Whirlpool Is not good like 10 years ago.
I have whirlpool front door washer which it’s door is plastic not glass anymore. Therefore it makes more sound when tumbling.
Secondly, this model 560chw uses too little water so I always add extra rinse time. That is not what I want. Last but not least, the digital control panel is so sensitive and most important thing is the drum spinning is not balance most the time. I wish I didn’t buy it.
I have whirlpool front door washer which it’s door is plastic not glass anymore. Therefore it makes more sound when tumbling.
Secondly, this model 560chw uses too little water so I always add extra rinse time. That is not what I want. Last but not least, the digital control panel is so sensitive and most important thing is the drum spinning is not balance most the time. I wish I didn’t buy it.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 10, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #671639.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #671639.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
Washer continues to give Lo Fl error
on February 21, 2025
Posted by: Carmyn
[This review was collected as part of a promotion.] Just moved in a new build with my new washer.
I cannot complete a wash cycle without the Lo FL error.
I cannot complete a wash cycle without the Lo FL error.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 21, 2025
Hello,
We value your time and would like to look into the concerns with your Washer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 682907.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Washer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 682907.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
on April 8, 2025
Posted by: None
[This review was collected as part of a promotion.] Washer never thoroughly dries the clothes. I need to start another dying cycle every time.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 15, 2025
Hello,
We value your time and would like to look into the concerns with your Washer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 706083.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Washer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 706083.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Reliable
on July 12, 2025
Posted by: Daveh1234
[This review was collected as part of a promotion.] We have had this appliance for 4 months and zero issues to date
Written by a customer while visiting whirlpool.com
Customer Rating
3
Basic Washer
on July 14, 2025
Posted by: JayH
[This review was collected as part of a promotion.] I got this as a part of a new build and well it does all the basic features, it does not offer pre wash just pre rinse which I did not know at purchase.
No, I would not recommend this to a friend.
Response from whirlpool.comBy CA Social Care, July 17, 2025
Hello, Jay! Thank you for taking the time to review your Whirlpool appliance. We want to be a brand you can trust! Should you have any questions or concerns about your product, please feel free to send us an email at CanadaSocial@Whirlpool.com. Kindly provide us with your model and serial number, phone number, and case # (292633394). Thank you! -Alisha
Written by a customer while visiting whirlpool.com
Customer Rating
5
I like the wrinkle control and the quick wash.
on July 14, 2025
Posted by: Cherie
[This review was collected as part of a promotion.] This laundry pair was in my new build condo and I was worried they wouldn’t perform like my old machines, but they are better. I only use a 1/3 if the detergent and my clothes come out really clean. Easy to use and lots of options.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Not reliable
on April 2, 2022
Posted by: Np617
[This review was collected as part of a promotion.] We got this washer as a part of our new condo unit and it is the worst washing machine I have ever had in my life. It randomly won’t power on at all and we have had maintenance take a look many times and they can’t figure it out either. It just stops working and then a few days later will turn back on.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Amanda B, Social Care, April 13, 2022
Hey Np617, we value your time and would like to look into the concerns with your Washer. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com