Customer reviews from whirlpool.com
Whirlpool - 4.3 Cu. Ft. High Efficiency Stackable Front Load Washer with 35 Cycle Options - White
Average customer rating
4.2
(697 Reviews)
Rating breakdown 697 reviews
5 Stars
408
4 Stars
164
3 Stars
41
2 Stars
23
1 Star
61
83%of customers recommend this product.
(
506 out of
608)
Customer Reviews for Whirlpool - 4.3 Cu. Ft. High Efficiency Stackable Front Load Washer with 35 Cycle Options - White
Customer Rating
3
Works great, but multiple issues in the first year
on July 12, 2023
Posted by: BB77
from Kentucky
[This review was collected as part of a promotion.] I purchased this machine to replace a previous Whirlpool Duet front loader my wife and I had had for around 17 years. For the most part, that machine only had a few minor issues (though I did have to replace the controller at around 5 years).
This machine, however, does not have the same build quality. The operator panel feels very cheap and the detergent loading drawer is flimsy. These issues I can look past (unfortunately most companies are trying to save on development by reducing cost to manufacture), but three service calls and a replaced controller within the first 14 months of ownership leaves a bad taste in your mouth. Very glad I purchased the extended warranty and I highly suggest anyone purchasing this model to do the same. This could have just been a little bit of a lemon starting out, but it could save you some cash on service calls.
It is working great now, but I definitely no longer see Whirlpool as our default appliance brand moving forward.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great machine
on August 21, 2023
Posted by: Bjpu
from Puyallup, WA
[This review was collected as part of a promotion.] The main reason I bought Whirlpool was because our 47-year-old oven is still working; everything clock, burners, lights just needed two new heating elements. So, I am a big fan of Whirlpool. This machine is easy to use and washes the clothes excellently.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
4.3 cu ft Whirlpool front load washing machine
on September 21, 2023
Posted by: Terri
from Pine City, MN
[This review was collected as part of a promotion.] Such a vast improvement over my old Maytag front loader! The gasket/seal and drum design is great. So far no nasty mold or odor, although I've only had it about a month.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great results
on October 26, 2023
Posted by: Tazz
from Calgary
[This review was collected as part of a promotion.] Better than my previous machine, the lint collector is easier to clean
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
I especially love the various washing selections
on January 31, 2024
Posted by: Anne
from Rockland Ontario
[This review was collected as part of a promotion.] I bought this washer a month ago and I am very pleased with this product.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
New washer not as good as previous Duet
on February 6, 2024
Posted by: NitrousGasMan
from Toronto, ON
[This review was collected as part of a promotion.] We replaced a 14 year old Whirlpool Duet washer with this model WFW560CHW washer. The touch controls and musical chime give it an upscale feel. However, the door gasket is quite tight and it takes more force than expected to latch the door. The Add a Garment feature only allows 2 minutes from starting a cycle to add any missed clothes. The manual says to clean the drain pump filter regularly, but on this model, it is completely inaccessible. The top, control panel and front panel including door must first be removed to get to the filter. With the old Duet, we just removed three screws and the lower front panel below the door came off, exposing the filter.
No, I would not recommend this to a friend.
Response from whirlpool.comBy CA SOCIAL CARE, February 9, 2024
Hello, NitrousGasMan! Thank you for taking the time to review your Whirlpool appliance. We want to be a brand you can trust! Should you have any questions or concerns about your product, please feel free to send us an email at canadasocial@whirlpool.com. Kindly provide us with your model and serial number, your phone number, and your review ID (277996395). Thank you! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
3
Good machine but no front accessible filter!
on February 16, 2024
Posted by: Spud
[This review was collected as part of a promotion.] Basic washer…works good. Problem is there’s no filter clean out on the front of the machine. Ours are stacked in a small closet and taking the dryer off and pulling out the washer to remove the back cover and clean out the filter underneath is a huge undertaking.
Response from whirlpool.comBy Social Care Canada, February 19, 2024
Hello, Spud! Thank you for taking the time to review your Whirlpool washing machine. We want to be a brand you can trust! Should you have any questions or concerns about your product, please feel free to send us an email at canadasocial@whirlpool.com. Kindly provide us with your model and serial number, your phone number, and your review ID (278300920). Thank you! -Kelly
Written by a customer while visiting whirlpool.com
Customer Rating
1
The Worst Whirlpool Washing Machine ever!
on August 8, 2024
Posted by: Poor
from Florida
[This review was collected as part of a promotion.] I have never had an appliance that broke down 3 times requiring 3 different parts. I only used this appliance for 3 weeks and it stopped working. 3 weeks??? The company needs to hire different quality control personnel. Thank goodness it is still under warranty or I would have put it to the curb.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 8, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 575527.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com