Customer reviews from whirlpool.com
Whirlpool - 5.0 Cu. Ft. High Efficiency Stackable Front Load Washer with Steam and FanFresh - White
Average customer rating
4 out of 5
4
(119 Reviews)
Open Ratings Snapshot
Rating breakdown 119 reviews
5 Stars
67
4 Stars
24
3 Stars
8
2 Stars
5
1 Star
15
82%of customers recommend this product. 
(
82 out of 100
)
Best Buy Privacy Policy
Customer Reviews for Whirlpool - 5.0 Cu. Ft. High Efficiency Stackable Front Load Washer with Steam and FanFresh - White
Customer Rating
4 out of 5
4
Great Washing Machine
on November 17, 2019
Posted by: Mgmarasco
from Victoria BC
[This review was collected as part of a promotion.] This is a great unit. The load and go is a great feature. It does a nice job of the clothes. The custom programs for different fabrics is also a nice feature. The only downside was not being able to connect it to our wifi network - it can’t find our network.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Satisfied
on November 19, 2019
Posted by: Lizz88
from Chicago
[This review was collected as part of a promotion.] I've had this washer for close to a month now, and so far, I've been extremely pleased with the experience. I moved into a new house without appliances and was glad to get this installed right away because we've had to do a ton of washing of blankets and towels and other things used in the packing process. I thought the auto detergent dispenser would be a nice perk but overall not a big deal. However, I've come to really appreciate this feature as it really makes starting a load of laundry take two seconds. In two clicks I can run down and get a new load going in between conference calls, no problem. As someone who works from home, this is a game changer.
I wasn't sure what to expect with the mobile app connection. We didn't have internet right away, but the minute we did I made an effort to get my machines connected. It is nice to have my phone notify when a load is finished, or check how long is left. As long as the door hasn't been opened to the machine, you can also send commands to the unit to do xyz additional washing. Mostly, this has been a convenience, but in all honestly, it's something I could definitely live without as I'm not doing much remotely with my laundry. Having the app reminders are nice, though, because my units are in the basement. I could probably turn the chime loud enough to hear upstairs without a problem, but I prefer the notice on my phone. You also have to set the machine to accept remote directives again with each load (not to get the status updates, just to perform any actions). This is a small hassle, but I have to wonder if maybe I'm just missing the setting which allows this indefinitely.
Lastly, since we were doing so much laundry with kind of grubby moving blankets etc., I noticed my machine looking a bit dirty with attached lint/hair/etc after 10+ loads (and believe it or not, the machine itself brought this to my attention... it was right). I bought the Affresh washing machine cleaning tablets, and I have to say I found it to be very effective. I'll try to keep the habit up of using those monthly and/or as needed to keep the machine in top condition. Overall, as long as it continues performing as it has been, I'll continue to be a very satisfied customer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Love my Whirlpool washer!!
on December 3, 2019
Posted by: Nana times 5
from South Carolina
[This review was collected as part of a promotion.] My previous whirlpool washer blessed our large family for 20 years! Now we r enjoying this amazing washer and so thankful for the technology! My phone tells me when my clothes are finished washing!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
It cleans!
on December 20, 2019
Posted by: Nana6gkids
from Homer Glen
[This review was collected as part of a promotion.] I had a Whirlpool top load but wasn’t convinced the clothes were getting clean. There is a big difference in the front load. Love the wireless capabilities and touch screen. Glad I switched.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
It truly does have great features.
on December 25, 2019
Posted by: None to mention
from Standish , MI
[This review was collected as part of a promotion.] It washes like it says it’s supposed to. I like the quick wash selection as it saves time for me and still gets my clothes clean.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
excellent washer!
on January 17, 2020
Posted by: mariyak
from Illinois
[This review was collected as part of a promotion.] we bought this washer a few months ago and couldn't be happier. I've never had my clothes so clean, smell great and gently washes without damage. Highly recommend. The Plus Dispenser is awesome and I don't have to warry about adding it to every load and the mass.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Simple to use and great capacity
on April 16, 2020
Posted by: zniece94
[This review was collected as part of a promotion.] Loving this so far, very easy to use, awesome features, and a large capacity. Very quiet too!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
In The End, It's Awesome
on September 30, 2020
Posted by: Reggy
from St. Louis, MO
I bought this washer and dryer set on June 28th. At the time, the machines were in stock but the pedestals weren't. Whirlpool was not willing to send the machines separately so I had to wait until the 3rd week in September to receive my order. It was pretty painful living without a dryer in the house and that's why I'm rating 4 stars instead of five. Now that they are here, I must say, they are beautiful machines that work flawlessly. The load and go feature works well and both machines are quiet during operation. Great smart features and options for washing clothes. It's only been one week but so far, I am very impressed. I recommend that Whirlpool consider changing it's policy so that future customers don't have to wait 3 months unnecessarily.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Showing 25-32 of 119 results 
<< 1 2 3 4 5 6 ... 15 >>