Customer reviews from whirlpool.com
Whirlpool - 5.0 Cu. Ft. High Efficiency Stackable Front Load Washer with Steam and FanFresh - White
Average customer rating
4
(119 Reviews)
Rating breakdown 119 reviews
5 Stars
67
4 Stars
24
3 Stars
8
2 Stars
5
1 Star
15
82%of customers recommend this product.
(
82 out of
100)
Customer Reviews for Whirlpool - 5.0 Cu. Ft. High Efficiency Stackable Front Load Washer with Steam and FanFresh - White
Customer Rating
5
Fancy machine
on November 30, 2022
Posted by: JYS2000
[This review was collected as part of a promotion.] Load and go dispenser is a handy feature and machine comes with lots of pre selected washing options.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Good for three loads, then dead.
on September 4, 2023
Posted by: jcorey
from Peoria, IL
[This review was collected as part of a promotion.] I bought it. I did a couple loads one day. The next I did one more. Then it died and does not power on. While it's under warranty, the parts are backordered, so who knows when I'll be able to use it again.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 7, 2023
Thank you for sharing your insights with us, jcorey. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 388483.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Need more stars to give it
on September 16, 2023
Posted by: Whirlpool Rob
from South West Michigan
[This review was collected as part of a promotion.] New washer to replace OLD top loader. The touchscreen had a small learning curve, but we easily navigate it now. Clothes feel like the are cleaner too. I was worried about longer cycles but going from the really small tub to the 5 cu ft of this washer we get laundry done in fewer cycles. Sunday Laundry does not take all Sunday now. Still working through the old detergent pods, have not used the Load n Go feature but we have a new bottle of Swash detergent and really looking forward not worrying about adding detergent...or adding the correct amount!! Installed the washer on a Pedestal and it is rock steady during the spin, but we really focused on leveling for this reason. Absolutely suggest adding pedestals, my back does not scream getting laundry out of the machine anymore, the height is perfect now. Laundry is overall easier now. Easily the best washer I have ever used. Employee purchased, I am VERY proud of what we make!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Incredibly Disappointing Machine
on September 20, 2023
Posted by: Do Better Whirlpool!
from Oklahoma City
My Husband and I purchased this machine as well as the matching gas dryer less than 2 years ago and have experienced nothing but problems. Well, it finally completely malfunctioned today. It started with the cold water function not working correctly or causing long continuous cycles. After having a repair man come take a look, it turns out that the control panel and door lock are malfunctioning at the same time?! This machine is just barely 2 years old. Very displeased with this machine and do not recommend it to anybody else.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 22, 2023
Thank you for sharing your insights with us, Do Better Whirlpool!. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 398620.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
So easy tomise
on September 12, 2019
Posted by: Joneil
from Philadelphia, pa
Gender:Male
[This review was collected as part of a promotion.] Jabe had this for 2 weeks. So impressed I have put in a order for matching dryer. They are on backorder butbi am sure it will be worth the wait. Touchscreen better than on laptops
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Good concept, poor execution of WiFi
on September 18, 2019
Posted by: bigsmooth469
from Seattle, WA
Gender:Male
[This review was collected as part of a promotion.] It took hours to get one of my washers connected to WiFi. Support was awful. There’s no integration with many standards such as Alexa
Written by a customer while visiting whirlpool.com
Customer Rating
5
I happy I bought a whirlpool washer great product
on October 27, 2019
Posted by: John jasmine
from Bishop, tx
[This review was collected as part of a promotion.] I’m happy I bought a whirlpool look at several washer and this one had the best reviews it was true
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great machine
on November 4, 2019
Posted by: rick1509
from Ottawa, Ont
Bought this machine and works great, sensors are top notch.
Clothes comes out clean and well spin.
Only problem is with XL plus dispenser as since I removed and tried to fill, closing the lower drawer will not close, so unable to use
Clothes comes out clean and well spin.
Only problem is with XL plus dispenser as since I removed and tried to fill, closing the lower drawer will not close, so unable to use
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com