Customer Reviews for Whirlpool - 7.4 Cu. Ft. Stackable Electric Dryer with Steam and Intuitive Controls - White
Customer Rating
5
Excellent Choice
on March 7, 2025
Posted by: Dignsnow
from Michigan
[This review was collected as part of a promotion.] Well I have had this machine now for two weeks and I love it. I love the features and can’t wait to use them all
[This review was collected as part of a promotion.] Dryer is great! It holds a lot of clothes and has room to give them a good toss! Haven't tried the steam cycle yet.
[This review was collected as part of a promotion.] This is my first electric dryer. Love the steam option and this thing is quiet. I stacked on top of the washer with no issues and the tub is huge!
[This review was collected as part of a promotion.] The steam feature leaks water past the door onto the floor. Called Whirlpool service and next day Diamond Express was here to fix the problem. The Technician called Whirlpool Engineering and was told “user should add more garments to the dryer load. Steam feature is for medium and large loads.” We have used the steam with very large to normal loads and it still leaks water past the door. Whirlpool engineering won’t admit there are problems with this model. Would not recommend this model.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 21, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Dryer. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Dryer model/serial number, and reference Case # 680431. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] The touch control is a lot different than my old machine. With this one, I have to push harder to get it start. The steam refresh button is very difficult to push, and water collects by pedestal drawer when using steam refresh.