Customer reviews from whirlpool.com
Whirlpool - 7.4 Cu. Ft. Stackable Electric Dryer with Steam and Intuitive Controls - White
Average customer rating
4.4
(389 Reviews)
Rating breakdown 389 reviews
5 Stars
265
4 Stars
68
3 Stars
22
2 Stars
10
1 Star
24
87%of customers recommend this product.
(
287 out of
330)
Customer Reviews for Whirlpool - 7.4 Cu. Ft. Stackable Electric Dryer with Steam and Intuitive Controls - White
Customer Rating
3
Disappointed dryer rack and the hassle to receive.
on August 16, 2025
Posted by: Grumpy
[This review was collected as part of a promotion.] Would have given 5 stars…but the hassle to receive the dryer rack is obnoxious. When I purchased an LG front load 10 years ago my dryer came with a rack included….not so wirh Whirlpool. The LG WAS PRIBKEM FREE FIR 10 years. The reason I gave them away was because I move from Florida to North Carolina and did not trust Pods.
Written by a customer while visiting whirlpool.com
Customer Rating
5
New, but great so far!
on September 2, 2025
Posted by: Mike C
[This review was collected as part of a promotion.] Bought this a couple of months ago and am very happy to this point.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on September 5, 2025
Posted by: Rovertom
from Mason Michigan
[This review was collected as part of a promotion.] I’ve had it for about a month and no problems and it’s easy to use and works well.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
So many issues, nothing was done to fix it
on September 7, 2025
Posted by: LGood
This washer and matching dryer was the most regressed purchase I've ever made.
1.Within weeks the washer started leaking from the front. I called support and was told it needed a new ring, it never came. When I called a second time they had no note that they were sending a new ring or my call and there was nothing they could do.
2. The sensor on the dryer stopped working and would shut the dryer off saying it detected it dry, when really it was still wet and found our clothes to get stale smelling from it sitting wet
3. No matter what I did and the tips I followed, the front load washer would have moisture trapped in all the crevices of the door and seal and would smell horrible.
4. The washer started just completely dying midway through, full of water and not turning back on until we unplugged the machine and plugged it back in and restarted the load.
5. The dryer buttons started pushing themselves, I would turn on the dryer, turn around and walking out I would hear the push button sou d and the temp would be turning down or off or the time going up or down all on its own. I had to start the dryer, stand there and see if the settings would start changing before turning it off and on again to rety over and over.
6. Our dryer now takes 2.5 hours to dry one normal size load on extra high. We've had it professionally cleaned out, it's not blocked or plugged with lint.
Save your money
1.Within weeks the washer started leaking from the front. I called support and was told it needed a new ring, it never came. When I called a second time they had no note that they were sending a new ring or my call and there was nothing they could do.
2. The sensor on the dryer stopped working and would shut the dryer off saying it detected it dry, when really it was still wet and found our clothes to get stale smelling from it sitting wet
3. No matter what I did and the tips I followed, the front load washer would have moisture trapped in all the crevices of the door and seal and would smell horrible.
4. The washer started just completely dying midway through, full of water and not turning back on until we unplugged the machine and plugged it back in and restarted the load.
5. The dryer buttons started pushing themselves, I would turn on the dryer, turn around and walking out I would hear the push button sou d and the temp would be turning down or off or the time going up or down all on its own. I had to start the dryer, stand there and see if the settings would start changing before turning it off and on again to rety over and over.
6. Our dryer now takes 2.5 hours to dry one normal size load on extra high. We've had it professionally cleaned out, it's not blocked or plugged with lint.
Save your money
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 8, 2025
Hi. We apologize for your experience. Could you please email us at canadasocial@whirlpool.com with the model, serial numbers, and phone number? Please include review ID #793443, so we can look into what happened. Thank you. - Teresa
Written by a customer while visiting whirlpool.com
Customer Rating
4
Drying time takes too long
on September 10, 2025
Posted by: Mona
[This review was collected as part of a promotion.] I have had my dryer for about a month. I really like it! The only thing I am not happy with is that it takes a longer time to dry then my previous dryer. I only received a thin instruction manual in two different languages that does not give very thorough instructions. Is it possible to get a better owners manual for the machine?
Written by a customer while visiting whirlpool.com
Customer Rating
5
Efficient!
on September 12, 2025
Posted by: JackJohn
from Chicago, IL
[This review was collected as part of a promotion.] This dryer was able to dry twice as fast as my previous dryer. Very efficient and affordable!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
100% love it
on September 16, 2025
Posted by: kathymills40
from Bloomingdale, GA
[This review was collected as part of a promotion.] Absolutely love it! The steam cycles is great!!! Love the size and it's super quiet
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Loud noise
on September 22, 2025
Posted by: Cason
from Grand Rapids, michigan
[This review was collected as part of a promotion.] Makes loud noise when the dryer starts noise doesn’t last the whole cycle but starting off it’s pretty loud
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 23, 2025
Hello,
We value your time and would like to look into the concerns with your Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. https://producthelp.whirlpool.com/Laundry and select your Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 804752.
We’re loo
We value your time and would like to look into the concerns with your Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. https://producthelp.whirlpool.com/Laundry and select your Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 804752.
We’re loo
Written by a customer while visiting whirlpool.com