Customer Reviews for Whirlpool - 7.4 Cu. Ft. Stackable Electric Dryer with Steam and Intuitive Controls - White
Customer Rating
5
Whirlpool Electric Dryer Review
on August 29, 2023
Posted by: Mark S
from Washington , PA
[This review was collected as part of a promotion.] The controls are clear and easy to understand. It has a huge capacity and is very quiet when running.
[This review was collected as part of a promotion.] Very disappointed, I can't get the dryer rack as promised, every time I've tried to redeem the offer it says: "not available". Dryer Rack Part #W10322470 Please send us the rack that it is still pending as part of our Whirlpool Dryer purchase. Thank you
[This review was collected as part of a promotion.] I purchased this Dryer less than 2 weeks ago and so far we are very happy with it. It replaced our 16 year old whrilpool duet 9800 series dryer.
DO NOT BUY. Purchased 5/2023 and broke 7/2023. Made service appointment 7/7 and they were supposed to come today, 7/17. Got a call this morning that they have to cancel and won't be here until next week now. Getting this piece of junk hauled off and buying a speed queen. Whirlpool is complete trash.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Maytag Team, Consumer Care, July 18, 2023
Thank you for sharing your insights with us, Dan6. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 357698. We’re looking forward to hearing from you. Marie Q
As I wear only natural fabric, the drying rack is the must for me. More than a year ago I bought this dryer (with washer) directly from this site and NEVER got my rack! Buttons are often fail to response.And even on AIR ONLY it adds a HOT air. I cannot dry my shoes or my cashmere sweaters in it! Also the manual settings are VERY limited. I can't chose my own time to dry, unless it is in 15 minutes increments. I love steam option, though.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 24, 2023
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information, Dryer model/serial number, and reference Case # 307922. We’re looking forward to hearing from you. Marie Q