Customer Reviews for Whirlpool - 7.4 Cu. Ft. Stackable Electric Dryer with Steam and Intuitive Controls - White
Customer Rating
5
Top of the Line
on October 26, 2023
Posted by: Khaki
from Franklin,Tennessee
[This review was collected as part of a promotion.] I have had this dryer about 3 weeks and I love it. I had originally picked out a lesser model but upgraded before delivery. I am really loving it and hope it lasts the 13 plus years my Whirlpool Duet did.
[This review was collected as part of a promotion.] Picked this up two months back and so far been very happy with how it works. Wife is very happy also.
[This review was collected as part of a promotion.] It’s been two weeks that I have had the drier and I haven’t been able to get one single load fully dry!! I can’t believe! I have had to have every load go through two times. Last night’s load was only two towels, 2 dry fit Tshirts, some socks, one dry fit short and and two cotton polos. I had to put back in one towel, a couple of socks and the polos because they were still humid.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 10, 2023
Hi Frustrated, We value your time and would like to look into the concerns with your Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/laundry and select your Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 407492. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] While doing an extensive reno on a new house we purchased, I put in a new Whirlpool Washer/Dryer! This is the 3rd similar set of Whirlpools that I have purchased in the past several years at several different properties. As always, I am extremely pleased with the performance, appearance, and dependability. I will continue to by Whirlpool!
This dryer is terrible, and warranty repairmen were equally bad. We’ve had this dryer for two years. During the first year under warranty, we had at least five visits for multiple issues. It has always made a rattling sound which has never been fixed. It doesn’t dry the clothes, and it regularly has to be unplugged to reset when it shuts itself off randomly. Takes multiple cycles to get one load of clothes done. Now at a point where we either spend a fortune with our own repairman or just buy a new one. Absolutely do not recommend.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 4, 2023
Thank you for sharing your insights with us, Edallas. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 403460. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] Very pleased with this dryer. I love all the features, I've never owned a dryer with a steam feature and a light inside the drum!