Customer reviews from whirlpool.com
Whirlpool - 7.4 Cu. Ft. Stackable Electric Dryer with Steam and Intuitive Controls - White
Average customer rating
4.4
(410 Reviews)
Rating breakdown 410 reviews
5 Stars
277
4 Stars
73
3 Stars
22
2 Stars
11
1 Star
27
87%of customers recommend this product.
(
297 out of
343)
Customer Reviews for Whirlpool - 7.4 Cu. Ft. Stackable Electric Dryer with Steam and Intuitive Controls - White
Customer Rating
5
Great features
on February 26, 2026
Posted by: Jerrie
[This review was collected as part of a promotion.] I am very pleased with the dryer I have purchased.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice overall dryer
on February 16, 2026
Posted by: JP24
(This review was collected as part of a promotion.) Bought couple of weeks ago pretty happy with purchase
Like the oversized capacity and light
Like the oversized capacity and light
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Features and Clothes Always Look Great!
on February 8, 2026
Posted by: HeatherBelle
from Arva ontario
(This review was collected as part of a promotion.) I bought this last May and absolutely love it! The options are great and make doing laundry simple and no longer a chore.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Crapy product
on February 5, 2026
Posted by: Dan1
from Alabama
[This review was collected as part of a promotion.] I bought and had this installed about seven weeks ago. If never dried good. Could not return it. A service man came to check it out he is coming back next week to replace the control panel and a sensor. Keeping my fingers crossed. This comes under the saying it has 1 job to do....dry. our clothes have to run though a couple cycles to come close to dry
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, February 5, 2026
We appreciate you taking the time to share your feedback with us! We're genuinely sorry to hear that you had a negative experience with your Whirlpool® Dryer. We're committed to providing the best support, and we'd love to discuss your experience further and see how we can help.
Please feel free to reach out to us through any of the following options:
Facebook: https://tinyurl.com/Whirlpool-Facebook
Instagram: https://tinyurl.com/Whirlpool-Instagram
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 913469.
We’re looking forward to hearing from you.
Marie Q
Please feel free to reach out to us through any of the following options:
Facebook: https://tinyurl.com/Whirlpool-Facebook
Instagram: https://tinyurl.com/Whirlpool-Instagram
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 913469.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good to go!
on January 28, 2026
Posted by: Jay+
[This review was collected as part of a promotion.] I received this unit as a replacement for a two year old Whirlpool whose motor had died via my home warranty. I've had the unit for a two weeks now and so far so good. The settings are working and the clothes are dried so I'm quite pleased.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Load and Go is a game changer
on January 21, 2026
Posted by: Kel16
[This review was collected as part of a promotion.] Love the load and go feature; my kids can do their own laundry now! Game changer! Very happy
Written by a customer while visiting whirlpool.com
Customer Rating
1
Redesign
on January 5, 2026
Posted by: Shopper
[This review was collected as part of a promotion.] Very disappointed in new Dryer to replace nearly 10 year old Whirlpool with similar features!
Firstly is it very cheap looking and only feature that actually DRIES clothes is timed drying???
Read your reviews apparently the dry sensor doesn’t work very well.
The cycle end chime was very low - not able to adjust and now is completely gone??!!
The filter is very cheaply designed and made with a felt strip around perimeter- how durable is that going to be?
Firstly is it very cheap looking and only feature that actually DRIES clothes is timed drying???
Read your reviews apparently the dry sensor doesn’t work very well.
The cycle end chime was very low - not able to adjust and now is completely gone??!!
The filter is very cheaply designed and made with a felt strip around perimeter- how durable is that going to be?
Response from whirlpool.comBy Branded Team, Consumer Care, January 7, 2026
Hello,
We value your time and would like to look into the concerns with your Dryer.
Damp or wet clothes after a dry cycle usually indicate issues with airflow, cycle selection, or installation, often not a dryer malfunction.
1. Clean the Lint Screen: Mandatory: Clean the lint screen after every use. A clogged screen blocks airflow, extends drying time, wastes energy, and is a fire hazard. Wash the screen with soapy water if fabric softener residue builds up.
2. Check for AF/Check Vent Codes: Modern dryers signal venting restrictions with "AF" or "Check Vent" lights on some models.
3. Test Exterior Airflow:
Run the dryer on heat for 5–10 minutes.
Check the exterior exhaust hood.
Assessment: Airflow should be strong (like a hair dryer on high).
Action: Weak flow means a clogged vent line that requires thorough cleaning from the dryer to the exterior.
4. Clean the Home Venting Line: Long drying times with adequate heat strongly suggest a vent restriction.
Maintenance: Clean the entire vent system every 1-2 years, or immediately if performance drops.
Benefits: Reduces drying time and energy cost, increases airflow, and dramatically lowers the fire risk.
Tools: Whirlpool Dryer Vent Testing Kit (Part #W11224254) for proactive assessment. Contact Whirlpool for order.
Cycle Selection and Settings
Improper settings frequently cause dampness.
1. Use Automatic Cycles: Always use automatic, sensor-based cycles (Normal, Heavy Duty) for efficiency. They shut off when dry.
If Damp: Select a "More Dry" or "High Temperature" setting.
Timed Cycles: Only use for small, single, or lightly damp items. Avoid overloading.
2. Avoid Steam Cycles for Drying: Steam cycles (Wrinkle Release, Steam Refresh) introduce moisture to relax wrinkles and remove odors from already dry clothes. They are not a primary drying method and can leave small, light loads feeling damp due to condensation.
Is the Dryer Level? An unleveled dryer prevents clothes from consistently contacting the moisture sensors inside the drum, causing misreadings, premature shutoff, and damp clothes.
If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 896160
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Dryer.
Damp or wet clothes after a dry cycle usually indicate issues with airflow, cycle selection, or installation, often not a dryer malfunction.
1. Clean the Lint Screen: Mandatory: Clean the lint screen after every use. A clogged screen blocks airflow, extends drying time, wastes energy, and is a fire hazard. Wash the screen with soapy water if fabric softener residue builds up.
2. Check for AF/Check Vent Codes: Modern dryers signal venting restrictions with "AF" or "Check Vent" lights on some models.
3. Test Exterior Airflow:
Run the dryer on heat for 5–10 minutes.
Check the exterior exhaust hood.
Assessment: Airflow should be strong (like a hair dryer on high).
Action: Weak flow means a clogged vent line that requires thorough cleaning from the dryer to the exterior.
4. Clean the Home Venting Line: Long drying times with adequate heat strongly suggest a vent restriction.
Maintenance: Clean the entire vent system every 1-2 years, or immediately if performance drops.
Benefits: Reduces drying time and energy cost, increases airflow, and dramatically lowers the fire risk.
Tools: Whirlpool Dryer Vent Testing Kit (Part #W11224254) for proactive assessment. Contact Whirlpool for order.
Cycle Selection and Settings
Improper settings frequently cause dampness.
1. Use Automatic Cycles: Always use automatic, sensor-based cycles (Normal, Heavy Duty) for efficiency. They shut off when dry.
If Damp: Select a "More Dry" or "High Temperature" setting.
Timed Cycles: Only use for small, single, or lightly damp items. Avoid overloading.
2. Avoid Steam Cycles for Drying: Steam cycles (Wrinkle Release, Steam Refresh) introduce moisture to relax wrinkles and remove odors from already dry clothes. They are not a primary drying method and can leave small, light loads feeling damp due to condensation.
Is the Dryer Level? An unleveled dryer prevents clothes from consistently contacting the moisture sensors inside the drum, causing misreadings, premature shutoff, and damp clothes.
If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 896160
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
1
Defective Brand New Dryer
on January 4, 2026
Posted by: AlanD
[This review was collected as part of a promotion.] Not drying loads, haven’t call service, only 3 weeks old and not working
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, January 7, 2026
Hello,
We value your time and would like to look into the concerns with your Dryer.
Damp or wet clothes after a dry cycle usually indicate issues with airflow, cycle selection, or installation, often not a dryer malfunction.
1. Clean the Lint Screen: Mandatory: Clean the lint screen after every use. A clogged screen blocks airflow, extends drying time, wastes energy, and is a fire hazard. Wash the screen with soapy water if fabric softener residue builds up.
2. Check for AF/Check Vent Codes: Modern dryers signal venting restrictions with "AF" or "Check Vent" lights on some models.
3. Test Exterior Airflow:
Run the dryer on heat for 5–10 minutes.
Check the exterior exhaust hood.
Assessment: Airflow should be strong (like a hair dryer on high).
Action: Weak flow means a clogged vent line that requires thorough cleaning from the dryer to the exterior.
4. Clean the Home Venting Line: Long drying times with adequate heat strongly suggest a vent restriction.
Maintenance: Clean the entire vent system every 1-2 years, or immediately if performance drops.
Benefits: Reduces drying time and energy cost, increases airflow, and dramatically lowers the fire risk.
Tools: Whirlpool Dryer Vent Testing Kit (Part #W11224254) for proactive assessment. Contact Whirlpool for order.
Cycle Selection and Settings
Improper settings frequently cause dampness.
1. Use Automatic Cycles: Always use automatic, sensor-based cycles (Normal, Heavy Duty) for efficiency. They shut off when dry.
If Damp: Select a "More Dry" or "High Temperature" setting.
Timed Cycles: Only use for small, single, or lightly damp items. Avoid overloading.
2. Avoid Steam Cycles for Drying: Steam cycles (Wrinkle Release, Steam Refresh) introduce moisture to relax wrinkles and remove odors from already dry clothes. They are not a primary drying method and can leave small, light loads feeling damp due to condensation.
Is the Dryer Level? An unleveled dryer prevents clothes from consistently contacting the moisture sensors inside the drum, causing misreadings, premature shutoff, and damp clothes.
If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 895525
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Dryer.
Damp or wet clothes after a dry cycle usually indicate issues with airflow, cycle selection, or installation, often not a dryer malfunction.
1. Clean the Lint Screen: Mandatory: Clean the lint screen after every use. A clogged screen blocks airflow, extends drying time, wastes energy, and is a fire hazard. Wash the screen with soapy water if fabric softener residue builds up.
2. Check for AF/Check Vent Codes: Modern dryers signal venting restrictions with "AF" or "Check Vent" lights on some models.
3. Test Exterior Airflow:
Run the dryer on heat for 5–10 minutes.
Check the exterior exhaust hood.
Assessment: Airflow should be strong (like a hair dryer on high).
Action: Weak flow means a clogged vent line that requires thorough cleaning from the dryer to the exterior.
4. Clean the Home Venting Line: Long drying times with adequate heat strongly suggest a vent restriction.
Maintenance: Clean the entire vent system every 1-2 years, or immediately if performance drops.
Benefits: Reduces drying time and energy cost, increases airflow, and dramatically lowers the fire risk.
Tools: Whirlpool Dryer Vent Testing Kit (Part #W11224254) for proactive assessment. Contact Whirlpool for order.
Cycle Selection and Settings
Improper settings frequently cause dampness.
1. Use Automatic Cycles: Always use automatic, sensor-based cycles (Normal, Heavy Duty) for efficiency. They shut off when dry.
If Damp: Select a "More Dry" or "High Temperature" setting.
Timed Cycles: Only use for small, single, or lightly damp items. Avoid overloading.
2. Avoid Steam Cycles for Drying: Steam cycles (Wrinkle Release, Steam Refresh) introduce moisture to relax wrinkles and remove odors from already dry clothes. They are not a primary drying method and can leave small, light loads feeling damp due to condensation.
Is the Dryer Level? An unleveled dryer prevents clothes from consistently contacting the moisture sensors inside the drum, causing misreadings, premature shutoff, and damp clothes.
If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 895525
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com