Customer Reviews for Whirlpool - 7.4 Cu. Ft. Stackable Electric Dryer with Steam and Intuitive Controls - White
Customer Rating
5
Automatic sensors works great
on March 25, 2024
Posted by: Anonymous
from Florida
[This review was collected as part of a promotion.] I got this dryer after little more wait, but it’s very good and great I believe it’s worth to wait to get good products my previous dryer was also whirlpool brand it was really nice it was working till last minutes I am happy what I got it. Thank you whirlpool team members
[This review was collected as part of a promotion.] Just bought the dryer with a matching washer. Have only used it a couple times but I can tell my clothes are both cleaner an dry faster too, wasn't much room so I had to buy a stacking kit, Fit perfectly. Rated it 4 star as I really haven't had a lot of use out of the washer and dryer yet. This may change as I get more familiar with the units, with obviously some more use.
[This review was collected as part of a promotion.] It was delivered damaged. Doesn't fully dry clothes on first cycle. I have to run it twice. Had to call the service department. The appointment is on the 12th of March. When I spend that kind of money for a washer and dryer I expect them to be in working condition on arrival. Very disappointed.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 13, 2024
Thank you for sharing your insights with us, Daniel. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 499482. We’re looking forward to hearing from you. Marcos O
[This review was collected as part of a promotion.] Dryer metal noise when tumbles. They have to change the drum...it is a nightmare.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 5, 2024
It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 495871. We’re looking forward to hearing from you. Marcos O
[This review was collected as part of a promotion.] This dryer is nice and I hesitate giving it a 4-star review as opposed to a 5-star, but it has an annoying feature that many do today. That is the automatic sensor which stops the drying. Oftentimes, the clothes are still damp when the dryer stops. And unless you choose "time dry", it will only run a few seconds to a minute before it stops because it thinks the clothes are dry but they're not. I pretty much always run things on the "quick dry" cycle after a regular cycle because I know there will be damp clothes.