Customer Reviews for Whirlpool - 7.4 Cu. Ft. Stackable Electric Dryer with Steam and Intuitive Controls - White
Customer Rating
1
Leaves clothes damp
on October 6, 2024
Posted by: Damp Dryer
This dryer deserves zero stars. I have had it for a month and it does not dry clothes. I have tried running the dryer on high with a medium load for almost two hours and the clothes are damp. If I try to run it a second time to dry it immediately cuts off. The clothes start smelling moldy. I have to hang things to dry all over the place. It is obviously the same problem others are having as I read the reviews.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 8, 2024
Hello, We value your time and would like to look into the concerns with your Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. https://producthelp.whirlpool.com/Laundry and select your Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 604421. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] I am very satisfied with the performance of this dryer. I have only had it for a month, but I am glad that I chose Whirlpool. It looks good, and is easy to use.
[This review was collected as part of a promotion.] Best dryer I have bought. I love the steam feature and the drying rack for shoes. Very quiet. Sometimes the cycles do not get the clothes completely dry. It's like the sensor is off or something. But running it again for a few minutes gets the job done.
[This review was collected as part of a promotion.] I got this dryer through American Home Shield. The biggest downside to begin with was it took 5-6 weeks to get it. I am chemically sensitive and could not go to a laundromat. The best feature is the size of the drum making it possible to dry large items like blankets, bedspreads, and cotton quilts. Perhaps it’s because I am a senior, but I struggle with the interface. Knobs were so much easier. Still having problems getting it to turn on. Seems you have to press it just right in a certain spot which I haven’t found yet. No problems getting it to start the cycle, just problems getting it to turn on initially. Seems easier once it has done a load. But my biggest complaint is the cycle signal. If the washer is on or I am in the next room I cannot hear it. I am used to a buzzer that I could hear throughout the house. Guess I now need to get a timer.
[This review was collected as part of a promotion.] I bought this dryer recently and it is the best one I have ever owned. I like the lint filter tray being in the bottom of the door area instead of being on top. It has a lot of options to dry what ever type of clothes are in the dryer at the present time.