Customer reviews from whirlpool.com
Whirlpool - 7.4 Cu. Ft. Stackable Electric Dryer with Wrinkle Shield Option - White
Average customer rating
3.7
(153 Reviews)
Rating breakdown 153 reviews
5 Stars
66
4 Stars
27
3 Stars
24
2 Stars
17
1 Star
19
69%of customers recommend this product.
(
78 out of
113)
Customer Reviews for Whirlpool - 7.4 Cu. Ft. Stackable Electric Dryer with Wrinkle Shield Option - White
Customer Rating
5
Whirlpool Dryer Replacing Old Whirlpool Unit
on March 5, 2024
Posted by: Dave's Whirlpool Dryer
[This review was collected as part of a promotion.] I'm a long time Whirlpool appliance owner. After 16+ years my last dryer finally started to wear out. I found a wonderful deal & purchase both a dryer and washer to replace my old units. Very pleased.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Awesome dryer
on February 17, 2024
Posted by: Tommy 11
[This review was collected as part of a promotion.] I found it to be a little intimidating at first but am now very comfortable with it!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Under 2 Years old and Broken Several Times
on January 27, 2024
Posted by: Bummer
from Connecticut
Less than 2 years old and has broken several times. I had it repaired while under warranty, but of course once the warranty expires, it breaks again. The front panel will not turn on despite the power to the machine being in working order. I will end up having to replace this dryer and most likely the washer as well since I don't plan on purchasing from Whirpool again.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 29, 2024
Thank you for sharing your insights with us, Bummer. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 474215.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Decent for builder supplied unit
on January 24, 2024
Posted by: Donna24
[This review was collected as part of a promotion.] Cycle good
Decent for builder supplied unit
Too noisy.
Decent for builder supplied unit
Too noisy.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Very loud
on January 21, 2024
Posted by: Mr u
[This review was collected as part of a promotion.] I bought this a month ago and not happy with it very loud
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 23, 2024
Thank you for sharing your insights with us, Mr u. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 470366.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
1
Way too loud!
on November 26, 2023
Posted by: Mike
from 19711
I recently moved into a new apartment complex that just opened. My apartment was furnished with this specific dryer. It dries clothes fine but it's extremely noisy. I have a small closet that the stacked washer and dryer are in but even with the door closed it's difficult to stay in the apartment when the dryer is running. I've tired to diagnose the problem. When I rotate the drum manually it seems quite enough. However, when the drum spins automatically, during the dry cycle, it's much louder. This suggest the noise is coming from the drive system and not from the drum itself. I checked the specifications, hoping to find the sound level specification for this dryer but Whirlpool does not disclose this information.
No, I would not recommend this to a friend.
(click to see the video)
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 29, 2023
Thank you for sharing your insights with us, Mike. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 436178.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Brand new and very loud
on October 19, 2023
Posted by: MarieO
from MA
New dryer delivered today (i will be calling store tomorrow), it is incredibly loud. I don’t believe it is supposed to be so loud, it can be heard throughout entire house. everyone came out of rooms thinking something was wrong in the house. it’s not banging, it’s just an incredibly loud noise as it spins. i truly hope that this is something faulty and the when it is replaced, the next one won’t be this loud, because whoa. I will update my review after I receive replacement.
Written by a customer while visiting whirlpool.com
Customer Rating
2
No.
on October 14, 2023
Posted by: Why_
from Okc
This dryer tries too hard. If the economy boost button is activated, your clothes aren't going to dry. Also, the buttons have stopped working and there's visible moisture inside the control panel. It won't even power on anymore, but before it just completely went dark, it was flashing eroor codes, and the time would change on its own to 2 hours, or if I set it to 40 minutes, it actually took more like an hour and a half and the timer was going really slow. One minute was almost three minutes. It looks sleek, but having electric buttons on it was probably a bad idea.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 16, 2023
Thank you for sharing your insights with us, Why_. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 411857.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com