Customer reviews from whirlpool.com
Whirlpool - 7.4 Cu. Ft. Stackable Electric Dryer with Wrinkle Shield Option - White
Average customer rating
3.8
(127 Reviews)
Rating breakdown 127 reviews
5 Stars
60
4 Stars
22
3 Stars
20
2 Stars
12
1 Star
13
72%of customers recommend this product.
(
72 out of
100)
Customer Reviews for Whirlpool - 7.4 Cu. Ft. Stackable Electric Dryer with Wrinkle Shield Option - White
Customer Rating
3
Brand new and very loud
on October 19, 2023
Posted by: MarieO
from MA
New dryer delivered today (i will be calling store tomorrow), it is incredibly loud. I don’t believe it is supposed to be so loud, it can be heard throughout entire house. everyone came out of rooms thinking something was wrong in the house. it’s not banging, it’s just an incredibly loud noise as it spins. i truly hope that this is something faulty and the when it is replaced, the next one won’t be this loud, because whoa. I will update my review after I receive replacement.
Written by a customer while visiting whirlpool.com
Customer Rating
2
It Sounds Like a Jet Taking Off
on May 13, 2024
Posted by: Not Too Great
[This review was collected as part of a promotion.] We got this dryer along with several other appliances installed by Whirlpool through our purchase of a new construction. It's been installed and in use for about three weeks, and I honestly dread turning it on every time. IT'S SO LOUD. Something has to be wrong with it but I'm waiting for the company to get back about my service request. If we have company over and I run it, I'm met with concerned looks and "Oh my gosh, is it supposed to do that??" My cats dive under the couch. A pit opens in my stomach every time I hold that stupid button and watch the little count down 3...2...1 BLLAAAAAMMMMMMM. Nonstop for an hour.
Hopefully Whirlpool will fix it.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 14, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 535470.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
Doesn't dry fully
on December 1, 2021
Posted by: Robert
from Washington
[This review was collected as part of a promotion.] I bought this dryer a month ago and have been disappointed that I have to consistently add more time to the drying cycle to get clothes to dry fully.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Marie Q, Social Care Team, December 10, 2021
Hey Robert,
we value your time and would like to look into the concerns with your Electric Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/laundry and select your Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
we value your time and would like to look into the concerns with your Electric Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/laundry and select your Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Loud. No internal light. No touch up feature
on August 27, 2022
Posted by: Cheryl
from Clarence New York
[This review was collected as part of a promotion.] The model I had wanted was on indefinite back order and not available. I was told that Whirlpool was recommending this as a substitute. It does not dry completely. Most loads have to be put in twice. It is loud. There is no interior light. There is no cycle to touch up clothes that are wrinkled.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Could be better, has potential.
on May 3, 2024
Posted by: Caleb
from Washington
[This review was collected as part of a promotion.] New construction home, had whirlpool appliances installed including this dryer. It has an extremely loud dryer tumble ambient noise, sounds like sheet metal grinding against each other. The dryer sense technology is terrible. I always have to put dryer setting to Timed Dry because any other setting will not completely dry my clothes. It’s got potential, but has some rough edges.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 8, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 531869.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Loud
on September 5, 2021
Posted by: Steve58
from Sioux Falls, South Dakota
[This review was collected as part of a promotion.] Our old Whirlpool dryer was very quiet. This is loud! Even after closing the laundry door. But it does what is intended too. If it was no so loud I would give it 5 stars
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
eeh slow and loud
on July 21, 2023
Posted by: Al P
from Denver, CO
[This review was collected as part of a promotion.] I had a dryer emergency and needed one quickly aka in-stock. I would not purchase this dryer again as my brand new Samsung Dryer is much more efficient and quieter for the same price.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Maytag Team, Consumer Care, July 24, 2023
Thank you for sharing your insights with us, Al P. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 360039.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
No.
on October 14, 2023
Posted by: Why_
from Okc
This dryer tries too hard. If the economy boost button is activated, your clothes aren't going to dry. Also, the buttons have stopped working and there's visible moisture inside the control panel. It won't even power on anymore, but before it just completely went dark, it was flashing eroor codes, and the time would change on its own to 2 hours, or if I set it to 40 minutes, it actually took more like an hour and a half and the timer was going really slow. One minute was almost three minutes. It looks sleek, but having electric buttons on it was probably a bad idea.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 16, 2023
Thank you for sharing your insights with us, Why_. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 411857.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com