Customer Reviews for Whirlpool - 7.4 Cu. Ft. Stackable Electric Dryer with Wrinkle Shield Option - White
Customer Rating
3
Outrageously Loud
on October 2, 2024
Posted by: DK24
I bought this dryer after my beloved 20 year old Kenmore dryer died a month ago. It matches my washer and I was hoping for a similar experience from my previous dryer, since it was made by Whirlpool. This is so outrageously loud! I don't understand how a dryer could be this noisy. I'm guessing they saved money and removed whatever sound dampening material used to be in the models 20 years ago. Just plain disappointing.
[This review was collected as part of a promotion.] Bought this less than a month ago and it already needs service! Sooo disappointed.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 9, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 589498. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] We always had Maytag appliances. Well, I can say that this Whirlpool dryer has many Excellent features and is so easy to use. Whirlpool has my vote.
I hate this dryer. If you put anything large in it such as sheets, blankets, tablecloths etc. it tangles them up into a ball and which makes it impossible for them to dry properly. I have to run to my basement every 15 minutes and untangle them just to get them to dry in 2 hrs.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 8, 2024
Hello, We value your time and would like to look into the concerns with your Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/laundry and select your Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 575454. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] Bought this though my new home. Horrible makes noise likes it's going to fall apart. already calling to get it looked at.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 7, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 574878. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] Timed DRY! This dryer is amazing! Use your dry options! They are there for a reason and work wonders. Don't just hit start. The timed dry feature is a must use and wrinkle control is fantastic!