Customer reviews from whirlpool.com
Whirlpool - 7.4 Cu. Ft. Stackable Electric Dryer with Wrinkle Shield Option - White
Average customer rating
3.7
(151 Reviews)
Rating breakdown 151 reviews
5 Stars
65
4 Stars
26
3 Stars
24
2 Stars
17
1 Star
19
68%of customers recommend this product.
(
76 out of
111)
Customer Reviews for Whirlpool - 7.4 Cu. Ft. Stackable Electric Dryer with Wrinkle Shield Option - White
Customer Rating
2
Disappointed in Whirlpool electric dryer
on January 20, 2026
Posted by: Don't buy this dryer
from St Petersburg Fl
[This review was collected as part of a promotion.] This dryer is very loud. It also stopped working temporarily when drying multiple loads one after the other. And it doesn't dry all clothes completely, especially towels, I have to run the dryer on manual time for 5-10 minutes to get towels completely dry.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, January 21, 2026
Hello,
We value your time and would like to look into the concerns with your Dryer.
Damp or wet clothes after a dry cycle usually indicate issues with airflow, cycle selection, or installation, often not a dryer malfunction.
1. Clean the Lint Screen: Mandatory: Clean the lint screen after every use. A clogged screen blocks airflow, extends drying time, wastes energy, and is a fire hazard. Wash the screen with soapy water if fabric softener residue builds up.
2. Check for AF/Check Vent Codes: Modern dryers signal venting restrictions with "AF" or "Check Vent" lights on some models.
3. Test Exterior Airflow:
Run the dryer on heat for 5–10 minutes.
Check the exterior exhaust hood.
Assessment: Airflow should be strong (like a hair dryer on high).
Action: Weak flow means a clogged vent line that requires thorough cleaning from the dryer to the exterior.
4. Clean the Home Venting Line: Long drying times with adequate heat strongly suggest a vent restriction.
Maintenance: Clean the entire vent system every 1-2 years, or immediately if performance drops.
Benefits: Reduces drying time and energy cost, increases airflow, and dramatically lowers the fire risk.
Tools: Whirlpool Dryer Vent Testing Kit (Part #W11224254) for proactive assessment. Contact Whirlpool for order.
Cycle Selection and Settings
Improper settings frequently cause dampness.
1. Use Automatic Cycles: Always use automatic, sensor-based cycles (Normal, Heavy Duty) for efficiency. They shut off when dry.
If Damp: Select a "More Dry" or "High Temperature" setting.
Timed Cycles: Only use for small, single, or lightly damp items. Avoid overloading.
2. Avoid Steam Cycles for Drying: Steam cycles (Wrinkle Release, Steam Refresh) introduce moisture to relax wrinkles and remove odors from already dry clothes. They are not a primary drying method and can leave small, light loads feeling damp due to condensation.
Is the Dryer Level? An unleveled dryer prevents clothes from consistently contacting the moisture sensors inside the drum, causing misreadings, premature shutoff, and damp clothes.
If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 904214
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Dryer.
Damp or wet clothes after a dry cycle usually indicate issues with airflow, cycle selection, or installation, often not a dryer malfunction.
1. Clean the Lint Screen: Mandatory: Clean the lint screen after every use. A clogged screen blocks airflow, extends drying time, wastes energy, and is a fire hazard. Wash the screen with soapy water if fabric softener residue builds up.
2. Check for AF/Check Vent Codes: Modern dryers signal venting restrictions with "AF" or "Check Vent" lights on some models.
3. Test Exterior Airflow:
Run the dryer on heat for 5–10 minutes.
Check the exterior exhaust hood.
Assessment: Airflow should be strong (like a hair dryer on high).
Action: Weak flow means a clogged vent line that requires thorough cleaning from the dryer to the exterior.
4. Clean the Home Venting Line: Long drying times with adequate heat strongly suggest a vent restriction.
Maintenance: Clean the entire vent system every 1-2 years, or immediately if performance drops.
Benefits: Reduces drying time and energy cost, increases airflow, and dramatically lowers the fire risk.
Tools: Whirlpool Dryer Vent Testing Kit (Part #W11224254) for proactive assessment. Contact Whirlpool for order.
Cycle Selection and Settings
Improper settings frequently cause dampness.
1. Use Automatic Cycles: Always use automatic, sensor-based cycles (Normal, Heavy Duty) for efficiency. They shut off when dry.
If Damp: Select a "More Dry" or "High Temperature" setting.
Timed Cycles: Only use for small, single, or lightly damp items. Avoid overloading.
2. Avoid Steam Cycles for Drying: Steam cycles (Wrinkle Release, Steam Refresh) introduce moisture to relax wrinkles and remove odors from already dry clothes. They are not a primary drying method and can leave small, light loads feeling damp due to condensation.
Is the Dryer Level? An unleveled dryer prevents clothes from consistently contacting the moisture sensors inside the drum, causing misreadings, premature shutoff, and damp clothes.
If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 904214
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
2
Too loud and doesn’t dry the first go around.
on September 7, 2025
Posted by: Vale29
from Aurora, CO
[This review was collected as part of a promotion.] This was placed in my new home by the builder. It is LOUD, unusually loud and in all reality it may not be working properly and I’ll be calling the warranty department. I was the first to use it as it is brand new. I have to put everything on a second cycle because it doesn’t dry completely in the 1st even on the “more dry” setting.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 8, 2025
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information and reference Case # 793377.
We’re looking forward to hearing from you.
Kari V.
We’re looking forward to hearing from you.
Kari V.
Written by a customer while visiting whirlpool.com
Customer Rating
5
EXCELLENT FEATURES
on April 6, 2020
Posted by: Blackmetalic777
from US Virgin Islands
[This review was collected as part of a promotion.] I purchased a Whirlpool Front Loaded Washer & Dryer, I am extremely happy with mines, I am very happy that I made the investment, I’m completely satisfied. Love the look, the style, ALL the features, and the wash is fantastic, my son just this morning told me, “mom I love how the washer works, my clothes are much cleaner and the smell last a lot longer, than when I used to go to the laundry”. He said mom, u made a excellent choice. So thank you Whirlpool.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Whirlpool: metric system what???
on March 30, 2023
Posted by: Franco
Please revise your measurements in your specifications, you got them all wrong.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Okay
on May 24, 2019
Posted by: What’s a nickname
Gender:Female
[This review was collected as part of a promotion.] The washer makes noise and dryer does too. Cleans well
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Whirlpool dryer
on June 12, 2019
Posted by: cp65
from Redding, Ca
Gender:Female
[This review was collected as part of a promotion.] I have had this dryer for a month. This dryer is much quieter than my previous dryer but it doesn't dry as well and some loads take longer to dry. The drying time can take over 90 - 105 minutes for a load of towels and a load with jeans in it. It would be nice if the add time on the dryer let me adjust the dryness. Being new to this dryer it isn't always intuitive to me which setting to choose.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Best dryer ever
on August 15, 2019
Posted by: USNDCP
from Fremont Ohio
Gender:Male
[This review was collected as part of a promotion.] We bought this for our new house and was unsure because of the last one we bought years ago did not dry well. This one has changed our minds again dries everything very quick and being On a pedestal makes it easier as we age
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
New dryer
on October 31, 2019
Posted by: maddysg
from Gaithersburg, MD
[This review was collected as part of a promotion.] The machine was chosen by the builders of my new condo. It does a good job of drying.
I particularly like the quick dry feature so that I can choose how long I want items to dry.
I do wish, however, that there was a louder sound when the dryer was finished.
I particularly like the quick dry feature so that I can choose how long I want items to dry.
I do wish, however, that there was a louder sound when the dryer was finished.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com