Customer reviews from whirlpool.com
Whirlpool - 7.4 Cu. Ft. Stackable Electric Dryer with Wrinkle Shield Option - White
Average customer rating
3.8
(127 Reviews)
Rating breakdown 127 reviews
5 Stars
60
4 Stars
22
3 Stars
20
2 Stars
12
1 Star
13
72%of customers recommend this product.
(
72 out of
100)
Customer Reviews for Whirlpool - 7.4 Cu. Ft. Stackable Electric Dryer with Wrinkle Shield Option - White
Customer Rating
1
Way too loud!
on November 26, 2023
Posted by: Mike
from 19711
I recently moved into a new apartment complex that just opened. My apartment was furnished with this specific dryer. It dries clothes fine but it's extremely noisy. I have a small closet that the stacked washer and dryer are in but even with the door closed it's difficult to stay in the apartment when the dryer is running. I've tired to diagnose the problem. When I rotate the drum manually it seems quite enough. However, when the drum spins automatically, during the dry cycle, it's much louder. This suggest the noise is coming from the drive system and not from the drum itself. I checked the specifications, hoping to find the sound level specification for this dryer but Whirlpool does not disclose this information.
No, I would not recommend this to a friend.
(click to see the video)
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 29, 2023
Thank you for sharing your insights with us, Mike. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 436178.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Very loud
on January 21, 2024
Posted by: Mr u
[This review was collected as part of a promotion.] I bought this a month ago and not happy with it very loud
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 23, 2024
Thank you for sharing your insights with us, Mr u. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 470366.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
3
Decent for builder supplied unit
on January 24, 2024
Posted by: Donna24
[This review was collected as part of a promotion.] Cycle good
Decent for builder supplied unit
Too noisy.
Decent for builder supplied unit
Too noisy.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Under 2 Years old and Broken Several Times
on January 27, 2024
Posted by: Bummer
from Connecticut
Less than 2 years old and has broken several times. I had it repaired while under warranty, but of course once the warranty expires, it breaks again. The front panel will not turn on despite the power to the machine being in working order. I will end up having to replace this dryer and most likely the washer as well since I don't plan on purchasing from Whirpool again.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 29, 2024
Thank you for sharing your insights with us, Bummer. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 474215.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Dryer stopped working after 13 months
on January 8, 2022
Posted by: Bhavi
from Edmonton, AB
Dryer stopped working after 13 months just 1 month after warranty expires.
No, I would not recommend this to a friend.
Response from whirlpool.comBy RICEJR, CA SOCIAL CARE, January 13, 2022
Oh no, Bhavi! We are so sorry for the issues you are experiencing with your Whirlpool dryer. Please allow us the chance to look into this for you and see how we can assist! Kindly send us an email at canadasocial@whirlpool.com with your model and serial number, your phone number, and your review ID (253556393). Thank you! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
3
Okay
on February 10, 2022
Posted by: RodR
from Rawlins, WY
[This review was collected as part of a promotion.] We love the whirlpool product but this dryer doesn't seem to get the close dry like our other one did that we bought back in Ohio when we lived their. I would have two pairs of jeans and towel set it for 40 minutes and my clothes would be dry the one we just bought you can have the same thing in the dryer set whites, heavy duty, towels doesn't matter and the clothes are still damp
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good, but not the Best!
on April 27, 2022
Posted by: Texmony
from Ocala, FL
[This review was collected as part of a promotion.] Yes, I am (My Wife) happy with my Whirlpool dryer. However, I'm not so satisfied with my vendor (Appliance Direct). They were less than forthcoming about their policies and procedures, and even less responsive when I attempted to call to voice my concerns.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Easy to use
on October 17, 2022
Posted by: Chris
from Hope, Maine
[This review was collected as part of a promotion.] Recent purchase and seems to work well. Needed extra vent flow for our set up and hopefully this will work. Disappointed in strength of top metal. Rather weak and top crushed down when put pressure on it to get out from behind the washer and dryer after hooking up the vent system. Doesn't affect operation but dent is a shame.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com