Customer reviews from whirlpool.com
Whirlpool - 7.4 Cu. Ft. Stackable Electric Dryer with Wrinkle Shield Option - White
Average customer rating
3.7
(151 Reviews)
Rating breakdown 151 reviews
5 Stars
65
4 Stars
26
3 Stars
24
2 Stars
17
1 Star
19
68%of customers recommend this product.
(
76 out of
111)
Customer Reviews for Whirlpool - 7.4 Cu. Ft. Stackable Electric Dryer with Wrinkle Shield Option - White
Customer Rating
5
Easy to use and quiet!
on October 24, 2025
Posted by: Grobles
from Fort Worth, TX
[This review was collected as part of a promotion.] Love it! Just moved into my new home, and it came with a Whirlpool washer and dryer. So far, I absolutely love them, easy to use, quiet, and do a great job cleaning. Couldn’t be happier!
Written by a customer while visiting whirlpool.com
Customer Rating
1
not heating
on November 18, 2025
Posted by: new dryer not working
[This review was collected as part of a promotion.] Brand new dryer, did not heat. Technician came over, disassembled the dryer and found that the cable to the heater was not connected during manufacturing. A simple fix to poor quality control.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, November 21, 2025
Hello,
Thank you for your review. We regret to hear that your Dryer is not living up to your standards. If you have any questions or concerns with your Dryer, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #842590
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Dryer is not living up to your standards. If you have any questions or concerns with your Dryer, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #842590
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
2
Does not dry clothes
on December 2, 2025
Posted by: kirq
This dryer does not dry clothes, it turns off even when I hit times dry and there is no light on the inside.
Response from whirlpool.comBy Branded Team, Consumer Care, December 3, 2025
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible, and we want to help! We want to provide you with some troubleshooting literature that may help avoid a service call. For more information, please use the following link. https://producthelp.whirlpool.com/Special:Search?qid=&fpid=230&fpth=&query=dryer+not+drying&type=wiki
If the troubleshooting tips do not resolve the issue for you, please reach out to us directly via Private Message on Facebook at https://tinyurl.com/Whirlpool-Facebook or Direct Message on Instagram at https://tinyurl.com/Whirlpool-Instagram, so we can look into this matter further for you. When you respond, please include your contact information and reference Case # 856200.
We’re looking forward to hearing from you.
Kari V.
If the troubleshooting tips do not resolve the issue for you, please reach out to us directly via Private Message on Facebook at https://tinyurl.com/Whirlpool-Facebook or Direct Message on Instagram at https://tinyurl.com/Whirlpool-Instagram, so we can look into this matter further for you. When you respond, please include your contact information and reference Case # 856200.
We’re looking forward to hearing from you.
Kari V.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Dries well
on December 31, 2025
Posted by: Chris
[This review was collected as part of a promotion.] I like that this dryer does not have too many cycles. I especially like the air-dry feature for when I only want to fluff something without using the heat.
Written by a customer while visiting whirlpool.com
Customer Rating
4
We Like this Dryer
on February 3, 2026
Posted by: WayneB4me
from Potomac, Maryland
[This review was collected as part of a promotion.] We like this product, although it took a while to learn how to use it effectively and understand how it works. We are now use to it and like the way it works.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Loud and Slow-Drying
on February 22, 2026
Posted by: phil66
[This review was collected as part of a promotion.] This dryer was purchased as a replacement to our 15+ year old Whirlpool Duet. Unfortunately, it takes longer to dry our clothes and is twice as loud as our old dryer. I requested a service call from Whirlpool. It was scheduled but the service tech didn't call or show up. Couldn't be more disappointed.
Response from whirlpool.comBy Branded Team, Consumer Care, February 24, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Dryer. Please see the following for some troubleshooting tips:
Dryer Troubleshooting for Long Dry Times: Key Checks
Heating: Check if the dryer is producing heat (run a heated cycle for 5 minutes and feel inside).
Venting & Airflow: This is the most likely cause if the dryer is heating.
Cleanliness: Clean the lint screen after every use and occasionally clean residue from fabric softener. The house vent line should be cleaned every one to two years.
Obstruction: Verify the outside exhaust hood is not blocked (must be 12" from ground/objects).
Condition: Ensure the vent is not crushed and is made of 4" diameter heavy metal material (not foil/plastic).
Length: Keep the vent run as short and straight as possible.
Cycle Selection: Use an automatic cycle for best performance. Note that the EcoBoost™ option will increase drying time by approximately 40 minutes.
Error Codes: An AF or "Check Vent" error code indicates restricted airflow/clogged vent. Touch any key to clear.
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 924369.
We’re looking forward to hearing from you.
Marie Q
Dryer Troubleshooting for Long Dry Times: Key Checks
Heating: Check if the dryer is producing heat (run a heated cycle for 5 minutes and feel inside).
Venting & Airflow: This is the most likely cause if the dryer is heating.
Cleanliness: Clean the lint screen after every use and occasionally clean residue from fabric softener. The house vent line should be cleaned every one to two years.
Obstruction: Verify the outside exhaust hood is not blocked (must be 12" from ground/objects).
Condition: Ensure the vent is not crushed and is made of 4" diameter heavy metal material (not foil/plastic).
Length: Keep the vent run as short and straight as possible.
Cycle Selection: Use an automatic cycle for best performance. Note that the EcoBoost™ option will increase drying time by approximately 40 minutes.
Error Codes: An AF or "Check Vent" error code indicates restricted airflow/clogged vent. Touch any key to clear.
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 924369.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
on February 23, 2026
Posted by: Whirlpools
[This review was collected as part of a promotion.] I am very disappointed in how loud it is and how long it takes to dry clothes. My 14-year-old whirlpool duet would dry the clothes in a fraction of the time and was a lot quieter.
If it wasn’t already in my house and a pain to get out, I would take it back
If it wasn’t already in my house and a pain to get out, I would take it back
Response from whirlpool.comBy Branded Team, Consumer Care, February 25, 2026
We value your time and would like to look into the concerns with your Dryer.
We have a handy Owner Center that can help with information on noises that can occur in your Dryer.
http://spr.ly/6422hqpaO
If the troubleshooting information does not resolve the issue, service is available through our website at http://spr.ly/6423hqpaP
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: http://spr.ly/6424hqpau
Instagram: http://spr.ly/6425hqpaR
Live Chat: http://spr.ly/6426hqpar (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 924745.
We’re looking forward to hearing from you.
Marie Q
We have a handy Owner Center that can help with information on noises that can occur in your Dryer.
http://spr.ly/6422hqpaO
If the troubleshooting information does not resolve the issue, service is available through our website at http://spr.ly/6423hqpaP
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: http://spr.ly/6424hqpau
Instagram: http://spr.ly/6425hqpaR
Live Chat: http://spr.ly/6426hqpar (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 924745.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com