Customer reviews from whirlpool.com
Whirlpool - 7.4 Cu. Ft. Stackable Electric Dryer with Wrinkle Shield Option - White
Average customer rating
3.8
(127 Reviews)
Rating breakdown 127 reviews
5 Stars
60
4 Stars
22
3 Stars
20
2 Stars
12
1 Star
13
72%of customers recommend this product.
(
72 out of
100)
Customer Reviews for Whirlpool - 7.4 Cu. Ft. Stackable Electric Dryer with Wrinkle Shield Option - White
Customer Rating
3
Noise
on September 21, 2024
Posted by: Amnette
[This review was collected as part of a promotion.] It's not as quiet as my previous dryer. It's just ok
Written by a customer while visiting whirlpool.com
Customer Rating
2
Too loud
on October 14, 2024
Posted by: Unbearable
from Wendell, NC
[This review was collected as part of a promotion.] The dryer came along with the new build and purchase of townhouse. I am very disappointed with this model.
It terribly loud and disruptive to the entire house. It has been serviced without improvement.
I would really like a replacement as I have never before experienced a dryer which is louder than a washing machine. Can you help me, please. We just moved in 10/01/24
It terribly loud and disruptive to the entire house. It has been serviced without improvement.
I would really like a replacement as I have never before experienced a dryer which is louder than a washing machine. Can you help me, please. We just moved in 10/01/24
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 16, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 608531.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
A Yusuf
on October 23, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I bought January and is been very good and washes clothes very well we love it.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Poor set up
on October 27, 2024
Posted by: Unhappycustomer1
from Georgia
Unit came with my new townhouse and drying is a complete nightmare. It takes close to an hour just to get it to start because the err comes on each time and it doesn’t matter if the door is properly latched or not it won’t start unless you walk away from it for at least an hour then it magically senses the door is closed and starts. It’s beyond tedious and ridiculous
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 29, 2024
Hello,
We value your time and would like to look into the concerns with your Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. https://producthelp.whirlpool.com/Laundry and select your Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 614513.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. https://producthelp.whirlpool.com/Laundry and select your Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 614513.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
New dryer
on November 5, 2024
Posted by: Luckyseas
[This review was collected as part of a promotion.] This dryer came with my new home,so far works great
Written by a customer while visiting whirlpool.com
Customer Rating
2
So loud even when new. Don’t buy it!
on November 11, 2024
Posted by: Marie
from Meaford, ON
This dryer has been so loud from day 1 brand new and it’s only getting worse! There is nothing wrong with parts or internal workings, just seems to be just a poor design. Definitely regretting this purchase.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 12, 2024
Hello, Marie ! Thank you for taking the time to review your appliance. We want to be a brand you can trust! Should you have any questions or concerns about your product or the service, please feel free to email us at CanadaSocial@whirlpool.com. Kindly provide us with your model and serial number, phone number, and Review ID # 622581. Best regards, - Eric
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great Dryer
on November 12, 2024
Posted by: Kbg24
[This review was collected as part of a promotion.] Works efficiently and dries clothes well. I like that I don't have to run cycles multiple times, however, the only setback is I have to put smaller loads if I am drying linen or towels
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Completely Broke After 1.5 Years
on November 21, 2024
Posted by: Unhappycustomer2
Need to replace motor on our 18 month old unit. Of course the warranty is only 12 months. The repair costs as much as a new dryer. 👍
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 22, 2024
Hello,
We value your time and would like to look into the concerns with your Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. https://producthelp.whirlpool.com/Laundry and select your Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 628160
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. https://producthelp.whirlpool.com/Laundry and select your Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 628160
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com