Customer Reviews for DeLonghi - Livenza All-Day Indoor Electric Grill with Waffle Plates - Silver
Customer Rating
3
No Part Replacement Support
on February 20, 2025
Posted by: Johnboyjjb
Bought this a few years ago and it works like a champ. The plates have seen some use and are no longer non stick. There are no grill plates to be had in the support area. Waffle plates, but no grill plates. This travesty is made all the worse by the fact they are still selling the same product which means they have to be making the plates.
Response from De'LonghiBy Delonghi Reviews, February 24, 2025
Hello, We’re sorry to hear that your unit is missing the grill plates. This unit is designed to come with both waffle and grill plates. If you did not receive them, please reach out to us Monday through Friday, between 9 a.m. and 8 p.m., at 1-800-322-3848, and we’ll be happy to resolve the issue for you. Thank you for bringing this to our attention.