Customer reviews from Garmin
Garmin - fnix 5S Plus Sapphire GPS Heart Rate Monitor Multisport Watch - Gray
Average customer rating
4
(72 Reviews)
Rating breakdown 72 reviews
5 Stars
36
4 Stars
17
3 Stars
8
2 Stars
4
1 Star
7
Customer Reviews for Garmin - fnix 5S Plus Sapphire GPS Heart Rate Monitor Multisport Watch - Gray
Customer Rating
4
Heart rate
on May 23, 2019
Posted by: Mohamed
I very much like this watch specially that there’s is almost have everything I need from any wearable
Written by a customer while visiting Garmin
Customer Rating
2
Bad Battery Life
on May 29, 2019
Posted by: Lindsey
I went from the Fenix 5S and loved it so I upgraded to the Fenix 5S Plus. I never had issues with the 5S but the 5S Plus has a really bad battery life. It used 2% immediately after charging. I spent a day at an Amusement park and only used the steps, HR, stress, clock functions and by the end of the day, the battery drained to 67%. On the 5S, it would take a couple days to use that much battery. Also, the watch kept having issues with the time, day, step count, and often started activities all on it own.
I hope it can all be fixed with a software update.
Response from GarminBy Garmin, Outdoor, June 18, 2019
Thank you for your review and your experience with the fenix 5S Plus. We would like to discuss this further over email. If you could please email us at product.support@garmin.com.
Thanks
Jenny
Thanks
Jenny
Written by a customer while visiting Garmin
Customer Rating
5
Great featefull
on May 30, 2019
Posted by: Viky50
This App it’s very effective and I libe IT I highly recomend It
Written by a customer while visiting Garmin
Customer Rating
2
Basic connection fail
on June 10, 2019
Posted by: Duncs
I bought this a few days ago but cannot get it to connect to Connect IQ even though it connects to Garmin Connect. Thus I cant use many features. I tried resetting the watch twice - but only succeeded in loosing most of the apps that were preloaded on it
Response from GarminBy Garmin, Outdoor, June 18, 2019
Thank you for your review and your experience with the fenix 5S Plus. We would like to discuss this further over email. If you could please email us at product.support@garmin.com.
Thanks
Jenny
Thanks
Jenny
Written by a customer while visiting Garmin
Customer Rating
5
Best HRM I have owed!!
on June 11, 2019
Posted by: Juju
The Fenix 5s plus comes with so many features to analyze workouts and fitness level. The widgets and apps are amazing. I loved it so much I highly recommended it to my training partners. Three of them bought their own after seeing what it could do.
Written by a customer while visiting Garmin
Customer Rating
5
Love this watch
on June 15, 2019
Posted by: Kay47
I’ve only had it about a week, haven’t figured out all the cool things it can do, but the few I have I love. Let’s talk training effect - knowing if you’re progressing or maintaining your aerobic and anaerobic ability. Knowing how much time to take to let your body recoup between intense workouts. Haven’t explored the Maps yet but looking forward to it.
Written by a customer while visiting Garmin
Customer Rating
5
Everything and more
on June 17, 2019
Posted by: smohin
I recently purchased the fenix 5S Plus and couldn't be more happy with this investment. It tracks everything from my kickboxing classes to morning spin, trail runs on the weekends, to afternoon open water swims. I love it. Very happy. Excited to try it on a hike this summer.
Written by a customer while visiting Garmin
Customer Rating
2
GPS distance and altitude all wrong
on June 19, 2019
Posted by: SK22
Bought this a month ago for my big trip in Nepal. Guess what?? Firmware was not the latest even though it was a new watch. GPS distance and altitude all over the place, like 300m higher than my friend's 935, seriously????So disappointed!!
Response from GarminBy Chris, Garmin, June 20, 2019
Sorry you had a negative experience. The firmware in the watch is loaded at time of manufacture and the watch may have been at the dealer shelf for a while. You can keep your software current using the Garmin Connect Mobile app.
Written by a customer while visiting Garmin