Customer reviews from Garmin
Garmin - fnix 5S Plus Sapphire GPS Heart Rate Monitor Multisport Watch - Gray
Average customer rating
4
(72 Reviews)
Rating breakdown 72 reviews
5 Stars
36
4 Stars
17
3 Stars
8
2 Stars
4
1 Star
7
Customer Reviews for Garmin - fnix 5S Plus Sapphire GPS Heart Rate Monitor Multisport Watch - Gray
Customer Rating
4
Great
on December 28, 2018
Posted by: JWall
Excited to try all the different features of this watch and use it to reach my fitness goals
Written by a customer while visiting Garmin
Customer Rating
4
instructions lacking
on December 29, 2018
Posted by: madison
difficult to figure out activities and features and instructions are non existent.
Written by a customer while visiting Garmin
Customer Rating
3
Nice watch but altimeter doesn’t work properly
on January 1, 2019
Posted by: analanch
Good watch but the altimeter and barometer are not working properly showing crazy data.
Response from GarminBy Chris, Garmin, January 16, 2019
We are sorry to hear you are having issues, there is a calibration option for those features you may wish to try. If problems persist we would encourage you to reach out to us at product.support@garmin.com or call us at 800-800-1020
Written by a customer while visiting Garmin
Customer Rating
5
Everything I expected and more
on January 3, 2019
Posted by: Jaston
Have had this watch for a week now and haven't taken it off. So many features and new ones added all the time on the connect app. Easy to use and so light you barely even notice it's on. WINNER
Written by a customer while visiting Garmin
Customer Rating
5
great overall
on January 5, 2019
Posted by: GMoore
warks as stated fairly easy to operate, videos available for demonstration
Written by a customer while visiting Garmin
Customer Rating
4
Fun watch, almost perfect.
on January 8, 2019
Posted by: Lucyinthesky
I love most of the features of this watch, I know I have not used them all, so this review is mainly for the maps. I like the navigation feature, but, it does not reroute you if you take a different way. As a runner, I love that this watch can take me somewhere, but I like trying to return using different roads, and it would be great if the watch would automatically figure that out, vs continuously telling me to turn around!.
Written by a customer while visiting Garmin
Customer Rating
1
Inaccurate Heart Rate
on January 10, 2019
Posted by: pamneckar
I've had my new watch for a week and cannot get the wrist heart rate to be accurate while running. In the past, I always wore my apple on my right wrist and it was spot on with my Garmin Vivioactive chest strap. I assumed that the fenix would be as accurate as the apple. I'm going to try again tomorrow and if I can't figure out the proper placement of the watch on my wrist to get an accurate heart rate reading, I'm going to have to return the product. The price is too high to figure out how to override the wrist heart rate and wear a chest strap.
Response from GarminBy Chris, Garmin, January 14, 2019
We are sorry to hear that you feel your heart data is inaccurate. We would encourage you to review this article about how to improve accuracy and if your issues persist pleae contact us at product.support@garmin.com or call us at 800-800-1020 : https://support.garmin.com/en-US/?faq=xQwjQjzUew4BF1GYcusE59
Written by a customer while visiting Garmin
Customer Rating
5
Fun and exciting features
on January 10, 2019
Posted by: Jake
This was given as a Christmas gift to me from my husband! I absolutely LOVE IT!
Written by a customer while visiting Garmin