Customer reviews from Garmin
Garmin - fnix 5S Plus Sapphire GPS Heart Rate Monitor Multisport Watch - Gray
Average customer rating
4
(72 Reviews)
Rating breakdown 72 reviews
5 Stars
36
4 Stars
17
3 Stars
8
2 Stars
4
1 Star
7
Customer Reviews for Garmin - fnix 5S Plus Sapphire GPS Heart Rate Monitor Multisport Watch - Gray
Customer Rating
1
Wish I could rave...
on November 21, 2018
Posted by: Jilld
Wanted to upgrade my Vivoactive for 2 reasons; battery life and the ability to drop pins on my routes. Wore my new 5s plus and it recorded 4+ miles more than both the trail sign's stated miles and my friend's Garmin 230, which was always within a tenth of a mile +/- of my Vivo. On a 20 mile hike 4+ miles is a huge margin of error. If the data my fenix provides is that off then the device is worthless to me. Additionally, the battery was at 25% after just under 7 hours of use. Changing the settings may improve battery life however leaving it at factory settings left me underwhelmed.
Would love to post screen shots of the data acquired by both devices but this format doesn't seem to allow it.
Would love to post screen shots of the data acquired by both devices but this format doesn't seem to allow it.
Response from GarminBy Jenny, Outdoor, February 25, 2019
Thank you for your review and sorry to hear about your experience with the fenix 5S Plus. We would like to discuss this further over email. If you could please email us at product.support@garmin.com.
Thanks
Jenny
Thanks
Jenny
Written by a customer while visiting Garmin
Customer Rating
3
Great activity tracking, bad sleep tracking
on November 27, 2018
Posted by: AndyActive
After daily use of this watch for 3 months now, I can summarize my experiences as follows:
- Excellent GPS-based activity tracking features
- Excellent battery endurance
- Bad and wrong sleep tracking features. I can only confirm the complaints of thousands of other fenix 5 user's about GARMIN's ignorance to improve their sleep tracking of these watches.
- Excellent GPS-based activity tracking features
- Excellent battery endurance
- Bad and wrong sleep tracking features. I can only confirm the complaints of thousands of other fenix 5 user's about GARMIN's ignorance to improve their sleep tracking of these watches.
If you are only in interested in the best activity tracking watch, this is your watch. If you want a mixture of decent activity tracking and correct sleep tracking, then look elsewhere else.
Response from GarminBy Jenny, Outdoor, February 25, 2019
Thank you for your review and sorry to hear about your experience with the fenix 5S Plus. We would like to discuss this further over email. If you could please email us at product.support@garmin.com.
Thanks
Jenny
Thanks
Jenny
Written by a customer while visiting Garmin
Customer Rating
3
It’s ok, but def not great!!
on December 7, 2018
Posted by: Rach
I really thought it would have a brighter display, more colorful or at least a better resolution. For what I paid I actually expected something really classy and high quality ñ this looks like a cheap knockoff of what a Garmin watch should actually be!! I have to say I’m disappointed!!
Response from GarminBy Jenny, Outdoor Wearables, December 31, 2018
Thank you for your review and sorry to hear about your experience with the Fenix 5S Plus. We would like to discuss this further over email. If you could please email us at social.support@garmin.com.
Thanks
Jenny
Thanks
Jenny
Written by a customer while visiting Garmin
Customer Rating
1
Disappointing
on December 9, 2018
Posted by: ashlylynn
I bought this watch specifically for the offline storage of Spotify playlist and for the accuracy of the GPS because I'm an avid trail runner. Beyond disappointed with both aspects of this watch.
Bluetooth: the connection to my wireless headphones is only consistent when I am mid jog, so my arms are bent and therefore closer to my actual earphones. If my arms are resting by my sides, the signal is so poor that I'd rather turn the music off than listen to the incessant choppiness the
Response from GarminBy Jenny, Outdoor Wearables, December 31, 2018
Thank you for your review and sorry to hear about your experience with the Fenix 5s Plus. We would like to discuss this further over email. If you could please email us at social.support@garmin.com.
Thanks
Jenny
Thanks
Jenny
Written by a customer while visiting Garmin
Customer Rating
4
I liked
on December 17, 2018
Posted by: Gigi
I really like it is everything I expected, but I would like that the apps could be downloaded through the cel and not being connected to the computer
Written by a customer while visiting Garmin
Customer Rating
5
BEST WATCH
on December 21, 2018
Posted by: Ramon1500
I have always been satisfied with Garmin. I tried Apple Watch for a couple of months and it did not compare. I really don't have any complains! The only feature I would like to be worked on is the sleeping feature! It would be neat to be able to manually go to sleep mode like the first Vivoactive! I usually have to find third party apps to take count of my sleep time, wake up, and sleep averages. Besides that team Garmin all the way!
Written by a customer while visiting Garmin
Customer Rating
5
So versatile!
on December 27, 2018
Posted by: Samantha
I used it for the first time this week, it has completely elevated the way I work out and think about training! Easy to use!
Written by a customer while visiting Garmin
Customer Rating
5
Great Athlete watch!
on December 28, 2018
Posted by: Pablo
I bought and have been wearing it now for a week and love the watch. Originally I wore a Fitbit Ionic and felt it was more for some one trying to get fit. After researching and buying the Fenix 5S plus, this watch is more built for true athlete and someone into multiple sports. Great features and everything I was looking for in a watch.
Written by a customer while visiting Garmin