Customer reviews from whirlpool.com
Whirlpool - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking
Average customer rating
4.5
(255 Reviews)
Rating breakdown 255 reviews
5 Stars
179
4 Stars
51
3 Stars
11
2 Stars
8
1 Star
6
92%of customers recommend this product.
(
228 out of
247)
Customer Reviews for Whirlpool - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking
Customer Rating
5
Still very happy
on April 7, 2021
Posted by: CES92
from Atlanta GA
[This review was collected as part of a promotion.] We are still very pleased with our microwave. The array of presets is very useful!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on April 13, 2021
Posted by: Tom455
from Sanford Florida
[This review was collected as part of a promotion.] Have had microwave for a year and have no complaints.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Best Microwave I've owned
on April 15, 2021
Posted by: Sue1949
from New Orleans, LA
[This review was collected as part of a promotion.] I bought this about a year ago to replace one that didn't seem so cook like it should. I'm so happy I did. I really like that is self cleaning. At first, I wasn't quite sure that the oven could accurately get the time right for the features, such as reheat, cook vegetables, or potatoes, but I found everything came out perfect. I'm sorry I didn't buy this microwave sooner.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Stopped Working <3 Years
on February 10, 2023
Posted by: Wulfgang
Unit powers on and all seems normal except that no heat is generated.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 14, 2023
Thank you for sharing your insights with us, Wulfgang. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 258576.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
Very poor durability
on July 22, 2023
Posted by: Cdmasam
from San Antonio, TX
[This review was collected as part of a promotion.] This microwave oven was included with our new house when we bought it. It performs adequately but has parts breaking with normal use after only 3 years
No, I would not recommend this to a friend.
Response from whirlpool.comBy Maytag Team, Consumer Care, July 24, 2023
Thank you for sharing your insights with us, Cdmasam. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 360324.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Looks good but terrible in quality
on April 28, 2024
Posted by: leon
from germantown, md
[This review was collected as part of a promotion.] I bought this microwave back in 2018 and the microwave front door broken after less than 3 months usage due the bad design. The bond between the front door and its front panel just cracked within short period of time. Never get the chance to write down the review until now. The microwave looks cool but quality with the front door is terrible. They either need to get rid of the cheap plastic that holds the front pannel with front frame or change the design. Every time you open the door, the door clamp keeps a lot pressure on the door and pulls the whole thing off quickly.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 30, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 527207.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
Be prepared to buy another microwave in 5 years.
on November 26, 2024
Posted by: Lori Beth
[This review was collected as part of a promotion.] Very good looking. However it only lasted 5 years. Got this in August 2019. Now it is dead.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 27, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Microwave model/serial number, and reference Case # 631235.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com