Customer reviews from whirlpool.com
Whirlpool - 5.3 Cu. Ft. Self-Cleaning Freestanding Electric Range - Stainless Steel
Average customer rating
4.3
(143 Reviews)
Rating breakdown 143 reviews
5 Stars
74
4 Stars
47
3 Stars
12
2 Stars
5
1 Star
5
85%of customers recommend this product.
(
117 out of
138)
Customer Reviews for Whirlpool - 5.3 Cu. Ft. Self-Cleaning Freestanding Electric Range - Stainless Steel
Customer Rating
1
Poor Quality
on June 8, 2020
Posted by: Anonymous
from Mauldin, SC
[This review was collected as part of a promotion.] The range makes a humming noise when it reaches the cooking temperatures. I've had whirlpool techs check and again they say there's nothing that can be done. It will stop. I've been in my new home since March and it continues to hum!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Harrimm, Social Care, June 16, 2020
Hey, we value your time and would like to look into the concerns with your appliance. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://support.whr.pl/ZvEXiV and select your appliance to get started.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good features
on June 8, 2020
Posted by: Tishia828
from Raeford,NC
[This review was collected as part of a promotion.] I've had my stove for a year and the only issue I have is keeping the stove top clean, well looking like new.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Does not work properly
on June 11, 2020
Posted by: Zebulon
from Gainesville Ga
[This review was collected as part of a promotion.] Oven does not work. It will not cook the food according to said directions. I have had a technician over 3 times and they say it is ok but it is not
Cooked a meatloaf last week after he left. Internal temperature reached 105 degrees when it should have been 165 degrees
Whirlpool 800 number is always a 50 minute wait time
Very unsatisfactory This is a new unit
No, I would not recommend this to a friend.
Response from whirlpool.comBy nimtzka, Social Care Team, June 18, 2020
Hey Zebulon, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
1
It has issues
on June 15, 2020
Posted by: New home nightmares
from Mauldin, SC
[This review was collected as part of a promotion.] The appliance was a part of the package in my new home purchase on Feb 28, 2020. The bottom element in the stove makes a noise when it is heating up and gets hot. I've had two service calls on it. The first tech told me he could do nothing about it and that it would stop. It didn't! The second Tech has had me run the longest cleaning cycle and it should resolve it. If not call them back and they will replace the element.
No, I would not recommend this to a friend.
Response from whirlpool.comBy blankar, Social Care, June 19, 2020
Hey New home nightmares, we value your time and would like to look into the concerns with your Range. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great features
on July 7, 2020
Posted by: Yvetteakins
from Bend,oregon
[This review was collected as part of a promotion.] I bought this 7 months ago along with the dishwasher and fridge. I love the range it's so easy to cook with it and clean it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Love this range
on July 14, 2020
Posted by: Anonymous
from Billings, MT
[This review was collected as part of a promotion.] This is working great in the new town home I purchased. Love the larger knobs.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not the best..
on July 16, 2020
Posted by: Anakin12
from Alcohol utah
[This review was collected as part of a promotion.] Well 7 months into the first year I’ve already had to warranty out the door hinge. The door just dropped open while cooking and it wouldn’t close.
The other MAJOR complaint is it is impossible to clean the smooth glass top. Every time it’s used it leaves a ring like calcium or something and it does not come off. If it wasn’t so pricey I’d throw it out the door.
Hope this helps you avoid my mistake. Don’t let the good looks fool you. It’s a pig covered in perfume..
The other MAJOR complaint is it is impossible to clean the smooth glass top. Every time it’s used it leaves a ring like calcium or something and it does not come off. If it wasn’t so pricey I’d throw it out the door.
Hope this helps you avoid my mistake. Don’t let the good looks fool you. It’s a pig covered in perfume..
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Functional
on October 15, 2020
Posted by: St.Norbert
from Oliver, BC
[This review was collected as part of a promotion.] Came with New Modular Home. Bought home May20th. Range operates well enough. Surface hard to keep clean. Front SS molding coming off! Oven insulation protruding! Called Whirlpool..No Warranty. Brand new unit, brand new appliance. Would not recommend this supplier!
No, I would not recommend this to a friend.
Response from whirlpool.comBy THOMPA16, CA SOCIAL CARE , October 16, 2020
Greetings, St.Norbert!
We are so very sorry to hear about the unfortunate experience you have had with your range. Thank you for reaching out to us about these issues. You are a valued Whirlpool customer and we want to help you! Please email us at canadasocial@whirlpool.com with the model number, serial number, your best contact number, and review ID 237864946. We look forward to hearing from you and wish you a wonderful day! Thank you, - Andrea
We are so very sorry to hear about the unfortunate experience you have had with your range. Thank you for reaching out to us about these issues. You are a valued Whirlpool customer and we want to help you! Please email us at canadasocial@whirlpool.com with the model number, serial number, your best contact number, and review ID 237864946. We look forward to hearing from you and wish you a wonderful day! Thank you, - Andrea
Written by a customer while visiting whirlpool.com