Customer reviews from whirlpool.com
Whirlpool - 5.3 Cu. Ft. Self-Cleaning Freestanding Electric Range - Stainless Steel
Average customer rating
4.3
(143 Reviews)
Rating breakdown 143 reviews
5 Stars
74
4 Stars
47
3 Stars
12
2 Stars
5
1 Star
5
85%of customers recommend this product.
(
117 out of
138)
Customer Reviews for Whirlpool - 5.3 Cu. Ft. Self-Cleaning Freestanding Electric Range - Stainless Steel
Customer Rating
3
It's OK
on February 8, 2018
Posted by: thedog1
from Sydney NS
Gender:Male
[This review was collected as part of a promotion.] We ordered this in early December for Christmas and got it on the 30th. Thank goodness it was late because we would have had a hard time cooking and baking before Christmas. We have been using it for over a month and cannot seem to get the the right temps for cooking.It takes longer to cook and bake than our old stove. We are somewhat disappointed with our purchase. All the research indicated that this is a good product.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Social Care, February 21, 2018
Hi there, we are very sorry to hear about your experience and want you to be satisfied. If you would like to be connected with our customer care team to discuss, please call 1-800-807-6777. Thank you.
Written by a customer while visiting whirlpool.com
Customer Rating
3
3 Months in and the oven light has failed already!
on April 2, 2018
Posted by: Sui Generis
from Calgary Alberta
Gender:Male
[This review was collected as part of a promotion.] My wife and I decided to go with a renown company like Whirlpool because of the perceived quality of their products. Made in America attracted us to these products knowing the pride most Americans, that I have met, have in their workmanship, but disappointment is setting in as the oven light has failed after just three months use. If something as basic as the oven light fails in just three month, what other major failures will we face as the months drag on. Our excitement has turned to dread.
No, I would not recommend this to a friend.
Response from whirlpool.comBy WILSJ35, CA Social Care, April 26, 2018
Hello, Sui! It's unfortunate that your oven light is already going out so soon. We understand how that would be concerning and we'd like to help restore your confidence in our range. If you could send us an e-mail with all your information to CanadaSocial@whirlpool.com, we'd be glad to offer some assistance. Be sure to include your phone number, model and serial numbers, as well as the address where your range is located. - Jake
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Range
on October 31, 2018
Posted by: Randy & Jackie
from Toronto, ON
Gender:Male
[This review was collected as part of a promotion.] This Range fitted perfect in our kitchen. The stainless steel enhances the outlook.
It's easy to operate and clean the glass top. We're happy with our purchase.
It's easy to operate and clean the glass top. We're happy with our purchase.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good performance
on February 5, 2019
Posted by: marlymick
from Kars, ontario
Gender:Female
[This review was collected as part of a promotion.] Lovely oven, great stove top BUT VERY DISAPPOINTED about not having an appliance outlet on the top of the range. Did not realize just presumed all stoves had it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Ineffective heating capacity
on April 3, 2019
Posted by: TPS47
from Abbotsford,BC
Gender:Male
[This review was collected as part of a promotion.] I am not satisfied with this product.I bought this range 2 months ago but one of the the main problems is that it does not distribute the heat uniformly over the glass top. You can feel the excessive heat when standing near the range but that heat fails to effectively reach the pots/pans placed on the glass top. As a result, it takes too long to heat anything and often requires "high" heat setting.
No, I would not recommend this to a friend.
Response from whirlpool.comBy DOBBSNC, CASOCIALCARE, April 18, 2019
Hello TPS47! We completely understand your concern and apologize for the inconvenience. The elements will cycle on/off to maintain the heat setting as needed and can take some time to reach the desired heat compared to your previous appliance. We appreciate your feedback and apologize for any inconvenience this has caused you. If you have any additional questions please send us an email to canadasocial@whirlpool.com. Please include your best contact number and the reference ID 217235788. Thank you -Cody
Written by a customer while visiting whirlpool.com
Customer Rating
3
NOT THE SAME STOVE OF TEN YEARS AGO
on May 13, 2019
Posted by: Horatio1
from Springfield, Missouri
Gender:Female
[This review was collected as part of a promotion.] I do like the range but the size seems less than when I bought a Whirlpool approximately 10 years ago. A stove, is a stove, is a stove. The range wire panels are flimsy.. The electronic system over rides the timer. The notification of the time or temperature program, applied for what you are baking etc is less audible.
The glass top is poorly designed.. It bakes ok....otherwise a cheap set up!!!
The glass top is poorly designed.. It bakes ok....otherwise a cheap set up!!!
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
So far so good
on September 6, 2019
Posted by: Nicole LH
from Ontario
Gender:Female
Have had this stove for just over a month now and it's been working well, it takes a bit longer for the oven to heat up however, not that big of a deal. The stovetop is easy to clean but there are a few stains that don't seem to come off easily. Overall, this is a good stove and I don't have any concerns.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Stove is an improvement from previous Samsung stov
on September 30, 2019
Posted by: Annie2003
from Wilmington, NC
Gender:Female
[This review was collected as part of a promotion.] My new Whirlpool stove was part of my new condo purchase. I’m very pleased with it. The burners heat up significantly quicker than my previous Samsung stove. The only (minor) complaint I have with my new stove is the bottom drawer is a little small.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com