Customer reviews from lg.com
LG - V40 ThinQ - Aurora Black (Verizon)
Average customer rating
4.7
(578 Reviews)
Rating breakdown 578 reviews
5 Stars
418
4 Stars
130
3 Stars
23
2 Stars
5
1 Star
2
96%of customers recommend this product.
(
534 out of
557)
Customer Reviews for LG - V40 ThinQ - Aurora Black (Verizon)
Customer Rating
5
Solid Phone
on December 17, 2019
Posted by: Beef33
from Hays KS
Gender:Male
[This review was collected as part of a promotion.] Overall the options are very easy to use and my favorite part that goes unsaid is the clearness and colors of the display
I would recommend this to a friend!
Design
4
Display
5
Camera
5
Battery Life
4
Performance
5
Quality
5
Written by a customer while visiting lg.com
Posted by: MelB123
from Kentucky
Gender:Female
Verified Purchase:Yes
I upgraded to this phone several weeks ago. My last several phones have been a Samsung Galaxy and I was nervous to give LG a try. I am very pleased that I did. The phone is easy to use and has the same great features I like from my Galaxy. I love the camera quality. The battery life is also fantastic.
I would recommend this to a friend!
Design
5
Display
5
Camera
5
Battery Life
5
Performance
5
Quality
5
Written by a customer while visiting lg.com
Posted by: hwade2
from Houston
Gender:Male
Verified Purchase:Yes
I had one before that was V30, it was time to get a new unit. I've always liked LG and a V40 was now available. It works great.
I would recommend this to a friend!
Design
5
Display
4
Camera
5
Battery Life
4
Performance
5
Quality
5
Written by a customer while visiting lg.com
Posted by: Nicolina78
from North Providence, RI
Gender:Female
Verified Purchase:Yes
I was unsure if I wanted to repurchase the Google Pixel XL or buy something different. So I ended up choosing the LG-V40! I am loving this phone! It's super fast and has an extra long battery life! I'm so happy I made the switch and I definitely will NOT be going back to the Google phone!
Thanks!
Thanks!
I would recommend this to a friend!
Design
5
Display
5
Camera
5
Battery Life
5
Performance
5
Quality
5
Written by a customer while visiting lg.com
Customer Rating
3
on March 7, 2020
Posted by: 9999
from North Carolina
Gender:Male
I bought this phone recently and it has been adequate. I find the registration and the survey very difficult to complete correctly.
No, I would not recommend this to a friend.
Design
3
Display
3
Camera
3
Battery Life
4
Performance
3
Quality
3
Response from lg.comBy ^DLI, LGE Social Media, October 29, 2020
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Little D
from Indiana
Gender:Female
Verified Purchase:Yes
I bought this three months ago. Like the phone size and easy to use functions!
I would recommend this to a friend!
Design
5
Display
5
Camera
5
Battery Life
5
Performance
5
Quality
5
Written by a customer while visiting lg.com
Customer Rating
5
Love it!
on January 21, 2021
Posted by: jdalex
Gender:Male
This phone is the best. It does everything well. I did purchase it for the 32 bit DAC and it has exceeded all my expectations. Love the Moroccan blue. Good battery life. Great processor. It nails everything. It is the quintessential unsung-hero of smartphones.
I would recommend this to a friend!
Design
5
Display
5
Camera
5
Battery Life
5
Performance
5
Quality
5
Written by a customer while visiting lg.com
Customer Rating
5
A Most Durable and Versatile Device
on October 4, 2024
Posted by: adb8917
from Valley City, North Dakota
Gender:Male
[This review was collected as part of a promotion.] I was surprised to learn that the LGV40 ThinQ device had been discontinued. I bought this model when it was first introduced and continue to use it despite its "advanced age." It performed well and in occasionally adverse environments without any glitches or disruptions. The only issue that I encountered was a delaminating of the faceplate when I tried to charge it on a subpar cordless device. The delamination was easily fixed using high temperature fireplace epoxy and soft grip clamps. After 12 hours the epoxy had set and the device has continued to perform flawlessly.
I am sorry to see it go...
Design
5
Display
5
Camera
5
Battery Life
5
Performance
5
Quality
5
Response from lg.comBy LG, March 10, 2026
Hello! We appreciate you sharing such a thoughtful review of your LG V40 ThinQ. It’s impressive to hear how well it’s held up over the years and how reliably it continues to perform. Your resourceful fix for the faceplate shows real dedication, and it’s great knowing the device is still running flawlessly for you! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com