Customer reviews from lg.com
LG - V40 ThinQ - Aurora Black (Verizon)
Average customer rating
4.7 out of 5
4.7
(578 Reviews)
Open Ratings Snapshot
Rating breakdown 578 reviews
5 Stars
418
4 Stars
130
3 Stars
23
2 Stars
5
1 Star
2
96%of customers recommend this product. 
(
534 out of 557
)
Best Buy Privacy Policy
Customer Reviews for LG - V40 ThinQ - Aurora Black (Verizon)
Customer Rating
3 out of 5
3
Speed
on February 27, 2020
Posted by: dpickell2012
from Baton Rouge, LA
Gender:Female
Verified Purchase:Yes
This is my first LG phone and I am really disappointed. It is very slow. I looked up this issue online and tried the suggested fix but it has not worked. As it stands now, this will be my last LG phone.
No, I would not recommend this to a friend.
Design
4 out of 5
4
Display
4 out of 5
4
Camera
4 out of 5
4
Battery Life
5 out of 5
5
Performance
1 out of 5
1
Quality
3 out of 5
3
Response from lg.comBy ^DLILGE Social MediaSeptember 1, 2020
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
A Most Durable and Versatile Device
on October 4, 2024
Posted by: adb8917
from Valley City, North Dakota
Gender:Male
[This review was collected as part of a promotion.] I was surprised to learn that the LGV40 ThinQ device had been discontinued. I bought this model when it was first introduced and continue to use it despite its "advanced age." It performed well and in occasionally adverse environments without any glitches or disruptions. The only issue that I encountered was a delaminating of the faceplate when I tried to charge it on a subpar cordless device. The delamination was easily fixed using high temperature fireplace epoxy and soft grip clamps. After 12 hours the epoxy had set and the device has continued to perform flawlessly.
I am sorry to see it go...
Design
5 out of 5
5
Display
5 out of 5
5
Camera
5 out of 5
5
Battery Life
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Written by a customer while visiting lg.com
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