Customer reviews from lg.com
LG - V40 ThinQ - Aurora Black (Verizon)
Average customer rating
4.7
(578 Reviews)
Rating breakdown 578 reviews
5 Stars
418
4 Stars
130
3 Stars
23
2 Stars
5
1 Star
2
96%of customers recommend this product.
(
534 out of
557)
Customer Reviews for LG - V40 ThinQ - Aurora Black (Verizon)
Posted by: Prescious
from Buffalo NY
Gender:Female
Verified Purchase:Yes
I bought this phone in November and love it. It is so easy to use and it also was easy to learn how to use it
I would recommend this to a friend!
Design
5
Display
5
Camera
5
Battery Life
5
Performance
5
Quality
5
Written by a customer while visiting lg.com
Customer Rating
3
It's just ok
on January 4, 2020
Posted by: Naughtykeli
from Upstate MY
Gender:Female
Sumtimz this phone has a mind of its own. Fingerprint sensor only recognizes my prints after attempting 5-10 times.... A huge inconvenience!
No, I would not recommend this to a friend.
Design
2
Display
4
Camera
4
Battery Life
3
Performance
3
Quality
4
Response from lg.comBy ^DLI, LGE Social Media, August 28, 2020
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Odette
from 8420 Virginia court
Gender:Female
Verified Purchase:Yes
Glad I updated. Fast charging
Great screen appearance
Great screen appearance
I would recommend this to a friend!
Design
5
Display
5
Camera
5
Battery Life
5
Performance
5
Quality
5
Written by a customer while visiting lg.com
Posted by: Small hands
from Boulder Colorado
Gender:Female
Verified Purchase:Yes
I have been using this phone for three weeks now, and I don't love it yet. Why?; I have small hands and every time I pick up the phone I hit the button on the left side (middle), then Google asks me what I want. If I don't press the back arrow immediately I get advertising from Google. Button placement is very bad. I use Google, but not every time I pick up my phone.
No, I would not recommend this to a friend.
Design
1
Display
4
Camera
3
Battery Life
4
Performance
3
Quality
3
Response from lg.comBy ^DLI, LGE Social Media, August 30, 2020
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Upgraded
on January 6, 2020
Posted by: redheadeded
from Vermont
Gender:Male
I had a V30 and upgraded. I haven't had the V40 more than a few days, but it's definitely a better phone.
I would recommend this to a friend!
Design
5
Display
5
Camera
5
Battery Life
5
Performance
5
Quality
5
Written by a customer while visiting lg.com
Posted by: Troyedobor
from Chicago, ILLINOIS
Gender:Female
Verified Purchase:Yes
I bought this almost a month ago and it is ok. I've had the most problems trying to register this phone. It was finally approved yesterday.
No, I would not recommend this to a friend.
Design
3
Display
3
Camera
2
Battery Life
2
Performance
3
Quality
3
Response from lg.comBy ^DLI, LGE Social Media, August 30, 2020
Thank you for taking the time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. ^Daphane
Written by a customer while visiting lg.com
Posted by: SweetT
from Mass
Gender:Female
Verified Purchase:Yes
Bought phone 2 weeks ago and I love it .I thought I was a Galaxy person, but after having this phone and the older LG for a year ,I will continue using LG products.
I would recommend this to a friend!
Design
4
Display
5
Camera
5
Battery Life
4
Performance
4
Quality
5
Written by a customer while visiting lg.com
Posted by: Jrug
from Bend Oregon
Gender:Female
Verified Purchase:Yes
Have had this phone for a month and have no complaints. My last phone was a lgv30 and i loved that one too. Definitely a good lasting phone.
I would recommend this to a friend!
Design
5
Display
5
Camera
5
Battery Life
4
Performance
5
Quality
5
Written by a customer while visiting lg.com