Customer reviews from lg.com
LG - V40 ThinQ - Aurora Black (Verizon)
Average customer rating
4.7
(578 Reviews)
Rating breakdown 578 reviews
5 Stars
418
4 Stars
130
3 Stars
23
2 Stars
5
1 Star
2
96%of customers recommend this product.
(
534 out of
557)
Customer Reviews for LG - V40 ThinQ - Aurora Black (Verizon)
Posted by: DarcueFrank
from MD
Gender:Female
Verified Purchase:Yes
In the 4 days I had this phone I had to restart it several times due to malfunctions. It was slow and unreliable. It made me miss the 5 year old phone that I had. I would rather have a flip phone or no phone than pay a dime for an LG phone. They didn't stand behind their product 8 years ago, and well, some things never change......
No, I would not recommend this to a friend.
Design
1
Display
1
Camera
1
Battery Life
1
Performance
1
Quality
1
Response from lg.comBy Chris, Customer Service, September 10, 2019
We hate to hear that you are having problems on your mobile device causing you to restart it, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP
Written by a customer while visiting lg.com
Customer Rating
5
on September 12, 2019
Posted by: JewellC
from FL
Gender:Female
Love the phone. Had a Samsung phone and since purchasing this phone I have not had any of the problems I was having with my other phone.
I would recommend this to a friend!
Design
5
Display
5
Camera
5
Battery Life
4
Performance
5
Quality
5
Written by a customer while visiting lg.com
Posted by: Raidergirl67
from Las Vegas Nevada
Gender:Female
Verified Purchase:Yes
This phones has a lot of features I like that work for me, I've had it for awhile now it's been great so far. The camera is one of the best features which leaned me towards buying it, it's takes real clear & colorful pictures, a plus if you like taking pics. The only thing I don't like is when you receive a phone call it's very hard to answer, the green answer icon most times when pressing it to answer a call never seems to want to work. I always have trouble trying to get it to work & a lot of times the call just winds up being missed or goes to straight to VM... Smh! Don't know if this is an issue just with my phone only or in general with the LGV40ThinQ ??? Other than that it's a good phone.
I would recommend this to a friend!
Design
4
Display
4
Camera
5
Battery Life
4
Performance
4
Quality
4
Written by a customer while visiting lg.com
Posted by: Erob99
from Houston Texas
Gender:Male
Verified Purchase:Yes
Very smooth phone. I bought it 3 months ago. Very pleased with the battery life! Takes great pictures! Easy to use function keys! Very glad LG kept the knock on/off.. As a frequent traveler I need that. Overall it's a very good device!
I would recommend this to a friend!
Design
4
Display
4
Camera
5
Battery Life
5
Performance
4
Quality
4
Written by a customer while visiting lg.com
Posted by: Ggilmer1952
from Warrenton, Ga
Gender:Female
Verified Purchase:Yes
The V40 is the best phone I have gotten so far. The ring volume is higher than any other phones I had. And charging is fast too.
I would recommend this to a friend!
Design
5
Display
5
Camera
5
Battery Life
5
Performance
5
Quality
5
Written by a customer while visiting lg.com
Customer Rating
5
Everything is Great on this Device
on September 15, 2019
Posted by: Baby Brat
from AZ
Gender:Female
[This review was collected as part of a promotion.] I have had LG phones in the past and i love them way more than any other brand of phone i have ever had
I would recommend this to a friend!
Design
5
Display
5
Camera
5
Battery Life
5
Performance
5
Quality
5
Written by a customer while visiting lg.com
Posted by: Weezy32727
from Eustis, Fl
Gender:Female
Verified Purchase:Yes
My second LG and really like the performance and display.
I would recommend this to a friend!
Design
5
Display
5
Camera
5
Battery Life
5
Performance
5
Quality
5
Written by a customer while visiting lg.com
Customer Rating
5
Love the camera
on September 17, 2019
Posted by: HSpinks
Gender:Female
Switched from Apple to the LG and very satisfied. Great Phone would recommend.
I would recommend this to a friend!
Design
5
Display
5
Camera
5
Battery Life
5
Performance
5
Quality
5
Written by a customer while visiting lg.com