Customer reviews from lg.com
LG - V40 ThinQ - Aurora Black (Verizon)
Average customer rating
4.7
(578 Reviews)
Rating breakdown 578 reviews
5 Stars
418
4 Stars
130
3 Stars
23
2 Stars
5
1 Star
2
96%of customers recommend this product.
(
534 out of
557)
Customer Reviews for LG - V40 ThinQ - Aurora Black (Verizon)
Posted by: Rainbow8593
from Florida
Gender:Female
Verified Purchase:Yes
The new phone I got keeps dropping calls. Sometimes I have to reboot the phone because my calls won't even go through or the screen freezes.
No, I would not recommend this to a friend.
Design
3
Display
3
Camera
5
Battery Life
4
Performance
1
Quality
1
Response from lg.comBy Chris, Customer Service, July 12, 2019
That's not good! We're sorry to see that you've run into these issues with your mobile device. We'll need to gather some additional details from you in order to see how we can best assist. Please contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Written by a customer while visiting lg.com
Customer Rating
4
Good phone so far owned it a month
on July 12, 2019
Posted by: Rob169
from Tx
Gender:Male
I owned it a month and haven't learned all about it yet ,but as being a truck driver and using my phone for most of my job it has worked out great
I would recommend this to a friend!
Design
4
Display
5
Camera
5
Battery Life
4
Performance
4
Quality
4
Written by a customer while visiting lg.com
Posted by: Britt86
from Florida
Gender:Female
Verified Purchase:Yes
I bought th phone two week ago, it ws an upgrade from the LG V20. I enjoy the operating system & easy use.
I would recommend this to a friend!
Design
4
Display
5
Camera
5
Battery Life
5
Performance
5
Quality
5
Written by a customer while visiting lg.com
Posted by: Kylerod17
from Michigan
Gender:Male
Verified Purchase:Yes
This phone is great! It's fast, reliable, and let's not forget beautiful! Lg's attitude of 'if it's not broken don't change it' helps make this a great phone. The cameras are great and as someone who likes apples live pictures, I love that this phone has it! The only things I don't like are that I can't get my Google feed even though it is Verizon's fault and that it doesn't have one button navigation. Other than that this phone is incredible.
I would recommend this to a friend!
Design
5
Display
5
Camera
5
Battery Life
4
Performance
5
Quality
5
Written by a customer while visiting lg.com
Posted by: JudyWI
from Sturtevant, WI 53177
Gender:Female
Verified Purchase:Yes
I love LG and this phone is great -- I especially love the picture taking features. Much easier to use than my old iPhone.
I would recommend this to a friend!
Design
5
Display
5
Camera
5
Battery Life
5
Performance
5
Quality
5
Written by a customer while visiting lg.com
Posted by: reaper2012
from Virginia beach
Gender:Male
Verified Purchase:Yes
I brought on promotion and experience a great phone
I would recommend this to a friend!
Design
5
Display
5
Camera
5
Battery Life
5
Performance
4
Quality
5
Written by a customer while visiting lg.com
Posted by: Drewpnutz
from Mesa, az
Gender:Male
Verified Purchase:Yes
I believe I made a better choice with this phone than going with the google pixel or s10.
I would recommend this to a friend!
Design
5
Display
5
Camera
5
Battery Life
4
Performance
5
Quality
5
Written by a customer while visiting lg.com
Posted by: jaguarjulie
from Lexington, Texas
Gender:Female
Verified Purchase:Yes
I bought it about 3 weeks ago & I am pleased so far with the quality of the pictures. It is lighter than my old phone too.
I would recommend this to a friend!
Design
5
Display
5
Camera
5
Battery Life
5
Performance
5
Quality
5
Written by a customer while visiting lg.com