Customer reviews from lg.com
LG - V40 ThinQ - Aurora Black (Verizon)
Average customer rating
4.7
(578 Reviews)
Rating breakdown 578 reviews
5 Stars
418
4 Stars
130
3 Stars
23
2 Stars
5
1 Star
2
96%of customers recommend this product.
(
534 out of
557)
Customer Reviews for LG - V40 ThinQ - Aurora Black (Verizon)
Customer Rating
3
on February 24, 2019
Posted by: Roben
from PA
Gender:Female
[This review was collected as part of a promotion.] I have only owned this product for one week but so far so good
I would recommend this to a friend!
Design
3
Display
3
Camera
4
Battery Life
5
Performance
3
Quality
2
Written by a customer while visiting lg.com
Customer Rating
3
There is definitely a problem with the screen bein
on March 1, 2019
Posted by: Tab hunter
from FL
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Not happy with screen pore Manufacturing screen should have been flat all the way across
Design
1
Display
5
Camera
5
Battery Life
2
Performance
3
Quality
4
Written by a customer while visiting lg.com
Posted by: Nascar1
from St.Pete,FL
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] if you don't buy a case it chips easy if dropped on ground
I would recommend this to a friend!
Design
3
Display
3
Camera
3
Battery Life
3
Performance
3
Quality
3
Written by a customer while visiting lg.com
Posted by: dexter69
from tampa fl
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] its a wonderful phone, but it will not charge with the included charger, and my other chargers at home will not work speed charge. i have a good charger in the car i bought online that will quick charge, but there must be some sort of problem
No, I would not recommend this to a friend.
Design
4
Display
4
Camera
5
Battery Life
3
Performance
4
Quality
4
Written by a customer while visiting lg.com
Posted by: Wolf82
from Defiance,Ohio
Gender:Male
Verified Purchase:Yes
Got the phone last month cause my Motorola OS crashed. Looking at going with possibly a Samsung, but was showed this phone and the 2yr warranty so looking thru phone looked like it would work great and turned out I love it. Now before I was able to get my case in I dropped it and now screen already cracked, and I trying to read thru warranty has been an issue to see if I'm covered and if even so they dnt mail you a phone until 2 days after its cofirmed you mailed the bad one. Which I cant go without my phone so stuck with the broken phone for now... But other than that like I said love the phone...
I would recommend this to a friend!
Design
5
Display
5
Camera
5
Battery Life
5
Performance
5
Quality
5
Written by a customer while visiting lg.com
Customer Rating
5
on December 10, 2018
Posted by: Chank41
from Virginia
Gender:Male
[This review was collected as part of a promotion.] I just got it. It's great, the quality is good easy to use
No, I would not recommend this to a friend.
Design
5
Display
5
Camera
5
Battery Life
5
Performance
5
Quality
5
Written by a customer while visiting lg.com
Posted by: Firemedic32
from Upstate ny
Gender:Male
Verified Purchase:Yes
The phone does what's it's supposed to do, how ever it slid off my couch and hit the floor, (maybe 2 feet if that) and the screen is all cracked
Design
5
Display
5
Camera
5
Battery Life
4
Performance
5
Quality
2
Response from lg.comBy CS, Social Media , January 29, 2019
Oh no! I hate to know you've encounter such circumstances with your LG V40 ThinQ. I do understand your frustration with the screen being cracked after a sudden fall to the floor. I do appreciate the feedback needed to alert us about this dilemma. If you’re in need of support or assistance, please reach out to us via Twitter at @LGUSSupport or Facebook: https://www.facebook.com/LGUSSupport and you also can contact us at 1-800-243-0000 for additional help. Thanks! ^ CS
Written by a customer while visiting lg.com
Customer Rating
4
I love the pictures it takes.
on March 4, 2019
Posted by: Kimf
from Northern NY
Gender:Female
[This review was collected as part of a promotion.] The camera that automatically frames the subject for the best picture. I'm finding new helpful things all the time.
I would recommend this to a friend!
Design
5
Display
5
Camera
5
Battery Life
4
Performance
5
Quality
5
Written by a customer while visiting lg.com