Customer reviews from lg.com
LG - V40 ThinQ - Aurora Black (Verizon)
Average customer rating
4.7
(578 Reviews)
Rating breakdown 578 reviews
5 Stars
418
4 Stars
130
3 Stars
23
2 Stars
5
1 Star
2
96%of customers recommend this product.
(
534 out of
557)
Customer Reviews for LG - V40 ThinQ - Aurora Black (Verizon)
Customer Rating
3
There is definitely a problem with the screen bein
on March 1, 2019
Posted by: Tab hunter
from FL
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Not happy with screen pore Manufacturing screen should have been flat all the way across
Design
1
Display
5
Camera
5
Battery Life
2
Performance
3
Quality
4
Written by a customer while visiting lg.com
Posted by: Nascar1
from St.Pete,FL
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] if you don't buy a case it chips easy if dropped on ground
I would recommend this to a friend!
Design
3
Display
3
Camera
3
Battery Life
3
Performance
3
Quality
3
Written by a customer while visiting lg.com
Posted by: dexter69
from tampa fl
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] its a wonderful phone, but it will not charge with the included charger, and my other chargers at home will not work speed charge. i have a good charger in the car i bought online that will quick charge, but there must be some sort of problem
No, I would not recommend this to a friend.
Design
4
Display
4
Camera
5
Battery Life
3
Performance
4
Quality
4
Written by a customer while visiting lg.com
Posted by: Wolf82
from Defiance,Ohio
Gender:Male
Verified Purchase:Yes
Got the phone last month cause my Motorola OS crashed. Looking at going with possibly a Samsung, but was showed this phone and the 2yr warranty so looking thru phone looked like it would work great and turned out I love it. Now before I was able to get my case in I dropped it and now screen already cracked, and I trying to read thru warranty has been an issue to see if I'm covered and if even so they dnt mail you a phone until 2 days after its cofirmed you mailed the bad one. Which I cant go without my phone so stuck with the broken phone for now... But other than that like I said love the phone...
I would recommend this to a friend!
Design
5
Display
5
Camera
5
Battery Life
5
Performance
5
Quality
5
Written by a customer while visiting lg.com
Customer Rating
5
on December 10, 2018
Posted by: Chank41
from Virginia
Gender:Male
[This review was collected as part of a promotion.] I just got it. It's great, the quality is good easy to use
No, I would not recommend this to a friend.
Design
5
Display
5
Camera
5
Battery Life
5
Performance
5
Quality
5
Written by a customer while visiting lg.com
Posted by: Firemedic32
from Upstate ny
Gender:Male
Verified Purchase:Yes
The phone does what's it's supposed to do, how ever it slid off my couch and hit the floor, (maybe 2 feet if that) and the screen is all cracked
Design
5
Display
5
Camera
5
Battery Life
4
Performance
5
Quality
2
Response from lg.comBy CS, Social Media , January 29, 2019
Oh no! I hate to know you've encounter such circumstances with your LG V40 ThinQ. I do understand your frustration with the screen being cracked after a sudden fall to the floor. I do appreciate the feedback needed to alert us about this dilemma. If you’re in need of support or assistance, please reach out to us via Twitter at @LGUSSupport or Facebook: https://www.facebook.com/LGUSSupport and you also can contact us at 1-800-243-0000 for additional help. Thanks! ^ CS
Written by a customer while visiting lg.com
Customer Rating
4
I love the pictures it takes.
on March 4, 2019
Posted by: Kimf
from Northern NY
Gender:Female
[This review was collected as part of a promotion.] The camera that automatically frames the subject for the best picture. I'm finding new helpful things all the time.
I would recommend this to a friend!
Design
5
Display
5
Camera
5
Battery Life
4
Performance
5
Quality
5
Written by a customer while visiting lg.com
Posted by: Bobber75
from Florida
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had the few weeks now and have to charge the phone at night and again mid afternoon. Love the camera, the speed of the phone, but the battery life is horrendous.
No, I would not recommend this to a friend.
Design
4
Display
4
Camera
5
Battery Life
1
Performance
4
Quality
4
Written by a customer while visiting lg.com