Customer Reviews for Night Owl - Smart Wi-Fi Video Doorbell - Wired - Black
Customer Rating
5
Wow, so easy to setup and use!
on November 11, 2020
Posted by: HeidiBee
from USA
Gender:Female
[This review was collected as part of a promotion.] I have ben thrilled with the ease of setup and use of this Video doorbell. I love that it came with the mounting plates and very clear instructions. The app is also very user friendly. However it is quite slow. The 2 way audio is a super cool feature. Nice quality HD resolution. It works well and helps our family feel safe. Plus I love the added sticker to tell all that we have it!
[This review was collected as part of a promotion.] I got this system because of the wi-fi cameras. I did not have the ability to run camera wires all the way back to the DVR. The DVR set up was easy and the cameras were easy to pair to that device. The Owl Protect app is easy to use and monitor when I'm not at home. The resolution of the video is nice and allows me to clearly see anyone approaching my home. I did need to pick up some power supply extention cords to get power to cameras because the cords on the power packs provided were not long enough for my installation.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, November 12, 2020
Thank you for taking the time to review your product. We truly appreciate your feedback!
[This review was collected as part of a promotion.] This is one of the best security systems ever! The set up of the system and installation of the app was very easy and didn’t require much time at all. I love the fact that the system has the motion detector and spotlight features. The range of coverage from the cameras of my property is great. The fact that the system is wireless is a great added bonus, it makes it easier to position the cameras in the right areas. The quality of the cameras are excellent! I have recommended this system to family and friends.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, November 12, 2020
Thank you for the recommendation and for choosing Night Owl! We value our customer's feedback and use it to make the product even better, so thank you again.
[This review was collected as part of a promotion.] The Night Owl 1080p Wi-Fi smart security system arrived with easy to follow hookup and installation instructions and with all parts accounted for. We mounted 2 of the cameras on the outside of the house and 2 on a large shed outside. The cameras video is very clear and the spotlights work nicely. We already have captured a video of several deer in the backyard and a bear drinking out of our hummingbird feeder. I really like the two way audio feature especially for the camera by the front door. It’s also nice to know if I want to expand I have an additional 6 channels I can use with a 1TB hard drive. I’m so happy with this system and the security it has brought my family!
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, November 12, 2020
Thank you very much for the detailed feedback. We are so happy to hear the product is meeting your expectations and performing well. Thank you for choosing Night Owl!
[This review was collected as part of a promotion.] This 1080 wi fi smart security system has it all. No payment plans after installation. Clear crisp pictures. Easy to use and install. The audio and recording are independent. I like that I can view on my TV. The built in spotlights are bright. Very happy with my Night Owl.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, November 12, 2020
[This review was collected as part of a promotion.] We completely replaced our old system with the night owl and it was the best decision ever. Right out of the box was such an easy set up. The cameras hooked right into our old systems wires so it was extremely easy! Love that it has spot lights, records all motions and sends notifications straight to my phone. Also love the 2 way audio. Would recommend this to anyone!!!!
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, November 11, 2020
Thank you so much for the recommendation and for being a Night Owl customer!
[This review was collected as part of a promotion.] The Night Owl doorbell camera has a nice clear sharp picture and two way audio communication. But it only has live feed unless you have a micro sd card or a Night Owl hard drive to record on. Installation was semi easy and the application was easy to set up on phone. I would recommend it to my friends.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, November 11, 2020
[This review was collected as part of a promotion.] The installation of the device was pretty simple and easy to do. it doesn't always want to connect with the router which is bother some. And the notifications are rather slow. not sure if its the device or the router, it's better than nothing but probably not the best it would be,
No, I would not recommend this to a friend.
Response from nightowlsp.comBy Customer Support, Customer Support, November 11, 2020
Thank you for the feedback. Have you tested your Internet speeds to ensure you are meeting the minimum requirements for the product? Typically the issues you describe are network-related. Please check your speeds and contact our support team for some troubleshooting if that does not resolve the issue. Thank you!