Customer reviews from nightowlsp.com
Night Owl - Smart Wi-Fi Video Doorbell - Wired
Average customer rating
4.5
(124 Reviews)
Rating breakdown 124 reviews
5 Stars
84
4 Stars
32
3 Stars
2
2 Stars
2
1 Star
4
93%of customers recommend this product.
(
111 out of
119)
Customer Reviews for Night Owl - Smart Wi-Fi Video Doorbell - Wired
Posted by: MBO45
from South Jersey
Gender:Male
Verified Purchase:Yes
Doorbell was easy to install, instructions need to be re-written though, but I figured it out. Can see all the way out to driveway. Nighttime vision is just ok, person has to be close on porch to see.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, July 23, 2019
Thank you for choosing Night Owl! We are continually working to make our setup instructions as efficient and beneficial as possible. We appreciate your feedback!
Written by a customer while visiting nightowlsp.com
Customer Rating
5
Great addition
on September 4, 2019
Posted by: Matty B
from Lakes Region, NH
Gender:Male
My third purchase of Night Owl cameras to add to my 2 exterior wireless cameras. I am very impressed with these little gems. I show them to everyone and have had numerous coworkers purchase cameras as well. I just purchased my first interior camera and it arrived yesterday and was added with ease. I'm addicted to these and believe I will continue to add cameras so my garage and basement are covered.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, September 6, 2019
Again, thank you so much for choosing Night Owl. We also appreciate the referrals! Love hearing the Doorbell and other assorted wireless products are helping to provide the coverage you need!
Written by a customer while visiting nightowlsp.com
Posted by: Anonymous
from White City, Oregon
Gender:Male
Verified Purchase:Yes
After a mix up in the order they sent the cameras overnight for free to make up for the problem. I bought this system for my son. I have had this system myself for about a year and love it! The app works great on my iPhone and on my Android tablet.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, October 9, 2019
Sorry about the mix-up, but happy to hear it was quickly remedied. Thank you for choosing Night Owl!
Written by a customer while visiting nightowlsp.com
Posted by: Customer SR
from CA
Gender:Male
Verified Purchase:Yes
Good product , no fees for storage. Two way audio.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
This review is for my second Nightowl doorbell camera purchase. After successfully installing one, I purchased this one for another door. Because of what was learned on the first, this installation went well, but the second unit did not include the complete installation and operating instructions. Nightowl does a less than perfect job of making sure that all documents and miscellaneous parts are included with every shipment.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, January 30, 2020
Good Afternoon. We appreciate the review and the continued business. Sorry to hear your shipment was missing an item. Please email support@nightowlsp.com at your convenience and an agent will assist. Your product comes with a 1-year warranty and we want to ensure it is fully operational and includes all listed items. We also have a plethora of troubleshooting material on our support site a support.nightowlsp.com for you to browse at your convenience if needed.
Written by a customer while visiting nightowlsp.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
It’s a good product. Took a little while to set up but once done it’s been good
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: Ambi
from New york
Gender:Male
Verified Purchase:Yes
Excellent image, auto connect, is just perfect... i don't need more.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
4
Great image
on June 2, 2020
Posted by: Dmack
from Washington
Gender:Male
I have had it for 2 days now. I have not hooked up to WiFi yet. Easy set up. AMAZING video and picture. Needed tech support for a simple question took 35 min for them to answer. Tech support was awesome and very helpful. The only bad thing I can find with this system is the camera mounts and swivels. You can’t do a down angle and pan right or left. You can only pan left or right. Or pan up or down. Not both at the same time. I also have a wired camera system and on those cameras you can angle them both directions at the same time which makes for better placement. So for these night owl cameras I used a wood wedge on the back of the mount to get my down angle so the camera could pan to either side. Otherwise this systems quality is by far very good
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com