Customer reviews from nightowlsp.com
Night Owl - Smart Wi-Fi Video Doorbell - Wired
Average customer rating
4.5
(124 Reviews)
Rating breakdown 124 reviews
5 Stars
84
4 Stars
32
3 Stars
2
2 Stars
2
1 Star
4
93%of customers recommend this product.
(
111 out of
119)
Customer Reviews for Night Owl - Smart Wi-Fi Video Doorbell - Wired
Customer Rating
5
This is an awesome security system!
on November 12, 2020
Posted by: Joseph12
from Richmond, VA
Gender:Male
[This review was collected as part of a promotion.] I really love this Night Owl Wireless 1080p NVR with 1 TB HDD and 4 AC Powered 1080p Wireless Cameras with lights! It comes with a quick setup guide that walks you step-by-step through the setup procedure and a QR Code that you can scan to get additional support. If you run into problems, you can access 24/7 manuals, troubleshooting guides, video tutorials, etc...And if all of that isn't enough, you can call them for support. That is great service! The 1080p cameras provide crystal clear video and the motion-activated spotlights and 2-way audio provide you with additional layers of protection/security. I like it that the cameras are powered by AC power vs batteries. My criticism is that the power cord isn't long enough, only 10 feet long which required me to use an extension cord until I can add an outlet. A small sacrifice for such a great security system. If you are looking for a security system for your home, office, or outbuildings, I strongly recommend the Night Owl Wireless 1080p NVR with 1 TB HDD and 4 AC Powered 1080p Wireless Cameras with lights!
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
5
Great System
on November 12, 2020
Posted by: Dazyloo
from Winter Haven, Fl
Gender:Female
[This review was collected as part of a promotion.] I received this item for free to review and write an honest review. First of all it was pretty easy to install. The instructions gave a little to many instructions that you can easily skip. It not only looks good but works great. I really like that the camera can store the video for playback at a later time. The clarity of the video looks great on my iPhone and computer. The feature of the visual inter one is a plus. My older system would send me lots of false readings but this new system rarely sends me false readings because it records from heat and movement which needs to work simultaneously to send you a video. So you receive less false videos. The best part of this security system is that there are no payments to make. I will be recommending this product to my family and friends through social media and word of mouth.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
5
Night owl wireless security
on November 12, 2020
Posted by: Dawnbing
from Wellsville,ny
Gender:Female
[This review was collected as part of a promotion.] The Night owl wireless security system is Awesome. I have been looking for a new security system for a While now. I needed it to be wireless because of the setup I needed.
The setup was very easy and straightforward. The cameras linked to the DVR first try and I have no problems with anything.
The clarity of the cameras is GREAT. Crystal clear in the day and night. The infrared is really good. It lites up my whole yard and the 2-way audio is good for talking to someone you see on your camera.
I will definitely be adding a few more cameras to my system.
The setup was very easy and straightforward. The cameras linked to the DVR first try and I have no problems with anything.
The clarity of the cameras is GREAT. Crystal clear in the day and night. The infrared is really good. It lites up my whole yard and the 2-way audio is good for talking to someone you see on your camera.
I will definitely be adding a few more cameras to my system.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: Anonymous
from South Carolina
Gender:Male
Verified Purchase:Yes
Sometimes works, other times it won't connect. Sad
No, I would not recommend this to a friend.
Response from nightowlsp.comBy Customer Support, Customer Support, May 2, 2022
Why call? Our support site has it all! Our support site contains an extensive library with support articles, videos, Quick Setup Guides and Manuals. Before calling our technical support team, browse your products support page for simple troubleshooting measures. If you need further assistance, there is a Contact Us link which will put you in contact with our technical support team. Please ensure your device is running the latest software version to access phone support. Thank you for choosing Night Owl! https://support.nightowlsp.com/hc/en-us
Written by a customer while visiting nightowlsp.com
Customer Rating
5
Had to upgrade doorbell transformer, works great!
on December 30, 2018
Posted by: HarryC
from Maryland
I got this as a Christmas gift. The installation was easy - you must have the Night Owl Connect app. It didn’t work well at first. The voltage at my wired doorbell button was only 10.8 volts AC. I got a multivoltage doorbell transformer at Lowe’s ($14.95) to get more voltage and everything works great now. Also, the app has just been updated.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, January 2, 2019
We are so glad to hear everything is working well. Thank you for the feedback!
Written by a customer while visiting nightowlsp.com
Customer Rating
5
awesome device!!!
on January 3, 2019
Posted by: Bond711
from Tennessee
Gender:Male
I had thought other similar doorbells, the quality of material which it was made was no good, you guys use good material which makes a better overall quality of the product, also the app interaction is easy cheesy, I have recommended it to many friends in which a few have already purchased and are tickled to death with it. Thanks for a good affordable product
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, January 4, 2019
Thank you for this review. Our doorbell has been getting great feedback, which we love to hear!
Written by a customer while visiting nightowlsp.com
Customer Rating
5
Affordable, simple set-up / install!
on January 25, 2019
Posted by: chapjet
Gender:Male
Bought this today and installed it in minutes. Very simple set up that actually talks to you to let you know it's done right. Affordable price and good picture and sound.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, January 30, 2019
Thank you so much for the review and for choosing Night Owl!
Written by a customer while visiting nightowlsp.com
Customer Rating
5
Awesome product!
on July 16, 2019
Posted by: njacobs85
from njacobs85
Gender:Male
This is my 3rd purchase from Night Owl and i continue to love their products. I added this doorbell to my existing system and it has rounded our my security coverage. I needed some help pairing it to my system, and their technical team walked me through it. couldnt be happier!!
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, July 17, 2019
So happy to hear! Thank you so much for choosing Night Owl!
Written by a customer while visiting nightowlsp.com