Customer reviews from nightowlsp.com
Night Owl - Smart Wi-Fi Video Doorbell - Wired
Average customer rating
4.5
(124 Reviews)
Rating breakdown 124 reviews
5 Stars
84
4 Stars
32
3 Stars
2
2 Stars
2
1 Star
4
93%of customers recommend this product.
(
111 out of
119)
Customer Reviews for Night Owl - Smart Wi-Fi Video Doorbell - Wired
Customer Rating
5
Wireless camera
on November 5, 2020
Posted by: Sweet mama
from Lancaster SC
[This review was collected as part of a promotion.] I really like the wireless camera it got a clear picture i told my family and friends about it i cant wait to get more stuff to try i will be telling people about this wireless camera thanks for letting me try it
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, November 12, 2020
Thank you so much for choosing Night Owl!
Written by a customer while visiting nightowlsp.com
Customer Rating
4
My thoughts
on April 11, 2019
Posted by: fa1rldy
from Michigan
Gender:Male
Great product, would have given 5 stars if not for the poor instructions. Video is very clear. SD Card saves me from paying for a cloud service. However, I had to make modifications to my house that should have been in the instructions. The unit says 12v to 24v, which is inaccurate. My unit will not run properly at 15.7V. Had to change my door bell transfer to a higher voltage. It ran fine at 18.4V. However, my mechanical chime started buzzing because of the higher voltage. Solved this by installing the included resister into my mechanical chime which the instructions again was wrong as it told me to only install on a digital chime. Passing car lights will set off the detector even at the lowest sensitivity. However because of price, SD card, low cost and video quality, I am giving this product 4 stars.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, April 16, 2019
Thank you so much for the review. The doorbell does list 12 to 24 volts, but strongly recommends 16 to 24 volts to ensure there are no voltage issues. We are continually working to make our quick setup guides as clear and accessible as possible. We will continue to improve them. Our technical support team is available 24/7 to assist with all product related issues, including setup. Again, thank you for choosing Night Owl!
Written by a customer while visiting nightowlsp.com
Customer Rating
5
E.Z to install and very eaay to program
on July 25, 2019
Posted by: Sam m
from Clearwater florida
Gender:Male
I bought the system about 2 month's ago , since it came withh hi def Camaras added another camera i couldn't believe how easy and how clean the picture day an night , since my neighbors found out i installed the system no one has try to break into my condo or mess with my car since i have the fro t ciew you seenmu car with it , i just want a ahout to the techs the work at (Night Owl) very intelligent very professional.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, July 25, 2019
Thank you so much for the continued business and for choosing Night Owl. We greatly value the feedback!
Written by a customer while visiting nightowlsp.com
Customer Rating
4
Good system
on November 8, 2019
Posted by: Davew224
from Florida
Gender:Male
I just finished installing all looks good. Will update if I have any issues
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, November 11, 2019
Thank you so much for choosing Night Owl!
Written by a customer while visiting nightowlsp.com
Posted by: paul77
from Schenectady, NY
Gender:Male
Verified Purchase:Yes
The name of this product should contain the word wired! I thought this was a wireless, battery operated door bell camera. I will be returning it.
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Posted by: Manny23
from Florida
Gender:Male
Verified Purchase:Yes
Great addition to my nightowl WNPI2 system right now can’t complain about it
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, July 5, 2022
Thank you for being a Night Owl customer and for the feedback. However, the 1 star rating is quite confusing (5 is the best).
Written by a customer while visiting nightowlsp.com
Customer Rating
5
AC Wireless System is top notch
on September 5, 2020
Posted by: CHRISEVO
from Florida
Gender:Male
Purchased this wireless NVR with the AC powered cameras to put around the exterior of my home. Such great quality and I have the flexibility of moving the camera to wherever i need by just plugging them into a power outlet.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
5
Great Security System
on September 7, 2020
Posted by: Anonymous
from Los Angeles, CA
Gender:Male
I bought this about a month ago since I live in LA and the crime rate has increased substantially. The features and functionality are terrific. I'm very impressed by this product and plan on buying another system for my office.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com