Customer reviews from nightowlsp.com
Night Owl - Smart Wi-Fi Video Doorbell - Wired
Average customer rating
4.5
(124 Reviews)
Rating breakdown 124 reviews
5 Stars
84
4 Stars
32
3 Stars
2
2 Stars
2
1 Star
4
93%of customers recommend this product.
(
111 out of
119)
Customer Reviews for Night Owl - Smart Wi-Fi Video Doorbell - Wired
Customer Rating
5
A lot of Great Features
on November 10, 2020
Posted by: 5un5hine
from Pa
Gender:Female
[This review was collected as part of a promotion.] The Night Owl 1080p Wi-Fi smart security system arrived with easy to follow hookup and installation instructions and with all parts accounted for. We mounted 2 of the cameras on the outside of the house and 2 on a large shed outside. The cameras video is very clear and the spotlights work nicely. We already have captured a video of several deer in the backyard and a bear drinking out of our hummingbird feeder.
I really like the two way audio feature especially for the camera by the front door. It’s also nice to know if I want to expand I have an additional 6 channels I can use with a 1TB hard drive. I’m so happy with this system and the security it has
brought my family!
I really like the two way audio feature especially for the camera by the front door. It’s also nice to know if I want to expand I have an additional 6 channels I can use with a 1TB hard drive. I’m so happy with this system and the security it has
brought my family!
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, November 12, 2020
Thank you very much for the detailed feedback. We are so happy to hear the product is meeting your expectations and performing well. Thank you for choosing Night Owl!
Written by a customer while visiting nightowlsp.com
Posted by: Butch1960
from Goshen, OH
Gender:Male
Verified Purchase:Yes
We bought this to install while we were on vacation for 2 weeks. Even though they are just temporarily set up we can see what is going on at home when we are 1700 miles away. Can't wait to set cameras permanently and learn more about the features of Night Owl.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, September 23, 2021
Thank you so much for choosing Night Owl! We are happy you chose us to help keep you safe.
Written by a customer while visiting nightowlsp.com
Posted by: HotPalms
from Phoenix, Az
Gender:Female
Verified Purchase:Yes
They are awesome and now I’m relieved to be able to see my Dad wen I’m at work
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, May 26, 2022
Thank you so much for choosing Night Owl! We are happy you chose us to help keep your family safe.
Written by a customer while visiting nightowlsp.com
Customer Rating
5
Love This Doorbell
on November 16, 2018
Posted by: najones8491
from Tulsa, OK
Gender:Male
Was pretty skeptical about how well this doorbell would work, but could not be happier. A neighbor of mine had one and strongly recommended it. So I decided to give night owl a try. This doorbell captures everything and sends me alerts, for free. I can also speak with someone at the door through the app. Very happy.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, November 16, 2018
Thank you so much for this review! We are glad you switched over to Night Owl and are so glad the doorbell is working well for you.
Written by a customer while visiting nightowlsp.com
Posted by: Disappointed 123
from Monmouth illinois
Gender:Male
Verified Purchase:Yes
Doorbell wasn’t working upon receiving it. Contacted Night Owl for replacement, haven’t received anything. Website says they have a EZ return policy. Doesn’t seem that EZ. Shouldn’t be this difficult
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Customer Rating
1
Doorbell DB-WNIP2-SU
on January 7, 2023
Posted by: hec97
from West Palm Beach, FL
Do not recommend this product. Received new doorbell Model# DB-WNIP2-SU a week ago. Performed installation of device following installation videos. Device connected well and worked for apprximately 10 minutes. Then the device was automatically removed from the App, and unable to add it again. Unable to pair device to the application. Called tech support twice. After 25 minutes on hold, the first rep was hard to understand and unable to solve anything. He asked me to performed the same tasks already done prior to the call as explained previoulsy. Phone call was disconnected. Called back and waited 38 minutes for a rep. The second rep tried several things with no luck. Lastly referred me to a video for connection of cameras..... Too bad it was a gift and unable to return it.
No, I would not recommend this to a friend.
Response from nightowlsp.comBy Customer Support, January 10, 2023
We apologize for the issue you have been experiencing. We would like to provide you with some advanced support. Please email techteam@nightowlsp.com at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you.
Written by a customer while visiting nightowlsp.com
Posted by: Ranger Wreck
from Memphis TN
Gender:Male
Verified Purchase:Yes
This is an awesome surveillance system for the price...it’s super easy to get up and running. Picture quality, color, and clarity is fine. I also added the camera door bell. It integrated well.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
4
Outstanding Camera Quality Both Day and Night!
on November 10, 2019
Posted by: Happy Owner In Arizona
from Phoenix, AZ
Verified Purchase:Yes
Fast delivery of product as shown and promised. Cameras were easy to install, but the DVR/NVR setup was not all that simple or as easy as expected. After several reboots and needing to create a DDNS ID, Password and Domain name we were finally able to get the system set up and configured to our personal preferences. The camera quality is outstanding! Wide view and bright colors in daylight and crystal clear B&W images at night. I've owned two prior systems from another company and I will never go back after seeing the Night Owl perform.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com