Customer Reviews for Night Owl - Smart Wi-Fi Video Doorbell - Wired - Black
Customer Rating
5
Great addition
on September 4, 2019
Posted by: Matty B
from Lakes Region, NH
Gender:Male
My third purchase of Night Owl cameras to add to my 2 exterior wireless cameras. I am very impressed with these little gems. I show them to everyone and have had numerous coworkers purchase cameras as well. I just purchased my first interior camera and it arrived yesterday and was added with ease. I'm addicted to these and believe I will continue to add cameras so my garage and basement are covered.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, September 6, 2019
Again, thank you so much for choosing Night Owl. We also appreciate the referrals! Love hearing the Doorbell and other assorted wireless products are helping to provide the coverage you need!
I am pleasantly surprised with the range of the wireless cameras. I haven't mounted them permanently yet but soon...that will be the real test. The cameras will be 90 feet from the NVR. The claim is up to 300 feet...we'll see!!
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, August 12, 2019
I bought the system about 2 month's ago , since it came withh hi def Camaras added another camera i couldn't believe how easy and how clean the picture day an night , since my neighbors found out i installed the system no one has try to break into my condo or mess with my car since i have the fro t ciew you seenmu car with it , i just want a ahout to the techs the work at (Night Owl) very intelligent very professional.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, July 25, 2019
Thank you so much for the continued business and for choosing Night Owl. We greatly value the feedback!
Doorbell was easy to install, instructions need to be re-written though, but I figured it out. Can see all the way out to driveway. Nighttime vision is just ok, person has to be close on porch to see.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, July 23, 2019
Thank you for choosing Night Owl! We are continually working to make our setup instructions as efficient and beneficial as possible. We appreciate your feedback!
This is my 3rd purchase from Night Owl and i continue to love their products. I added this doorbell to my existing system and it has rounded our my security coverage. I needed some help pairing it to my system, and their technical team walked me through it. couldnt be happier!!
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, July 17, 2019
So happy to hear! Thank you so much for choosing Night Owl!
Great product, would have given 5 stars if not for the poor instructions. Video is very clear. SD Card saves me from paying for a cloud service. However, I had to make modifications to my house that should have been in the instructions. The unit says 12v to 24v, which is inaccurate. My unit will not run properly at 15.7V. Had to change my door bell transfer to a higher voltage. It ran fine at 18.4V. However, my mechanical chime started buzzing because of the higher voltage. Solved this by installing the included resister into my mechanical chime which the instructions again was wrong as it told me to only install on a digital chime. Passing car lights will set off the detector even at the lowest sensitivity. However because of price, SD card, low cost and video quality, I am giving this product 4 stars.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, April 16, 2019
Thank you so much for the review. The doorbell does list 12 to 24 volts, but strongly recommends 16 to 24 volts to ensure there are no voltage issues. We are continually working to make our quick setup guides as clear and accessible as possible. We will continue to improve them. Our technical support team is available 24/7 to assist with all product related issues, including setup. Again, thank you for choosing Night Owl!
Bought this today and installed it in minutes. Very simple set up that actually talks to you to let you know it's done right. Affordable price and good picture and sound.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, January 30, 2019
Thank you so much for the review and for choosing Night Owl!
I had thought other similar doorbells, the quality of material which it was made was no good, you guys use good material which makes a better overall quality of the product, also the app interaction is easy cheesy, I have recommended it to many friends in which a few have already purchased and are tickled to death with it. Thanks for a good affordable product
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, January 4, 2019
Thank you for this review. Our doorbell has been getting great feedback, which we love to hear!