This is an awesome surveillance system for the price...it’s super easy to get up and running. Picture quality, color, and clarity is fine. I also added the camera door bell. It integrated well.
This review is for my second Nightowl doorbell camera purchase. After successfully installing one, I purchased this one for another door. Because of what was learned on the first, this installation went well, but the second unit did not include the complete installation and operating instructions. Nightowl does a less than perfect job of making sure that all documents and miscellaneous parts are included with every shipment.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, January 30, 2020
Good Afternoon. We appreciate the review and the continued business. Sorry to hear your shipment was missing an item. Please email support@nightowlsp.com at your convenience and an agent will assist. Your product comes with a 1-year warranty and we want to ensure it is fully operational and includes all listed items. We also have a plethora of troubleshooting material on our support site a support.nightowlsp.com for you to browse at your convenience if needed.
Fast delivery of product as shown and promised. Cameras were easy to install, but the DVR/NVR setup was not all that simple or as easy as expected. After several reboots and needing to create a DDNS ID, Password and Domain name we were finally able to get the system set up and configured to our personal preferences. The camera quality is outstanding! Wide view and bright colors in daylight and crystal clear B&W images at night. I've owned two prior systems from another company and I will never go back after seeing the Night Owl perform.
After a mix up in the order they sent the cameras overnight for free to make up for the problem. I bought this system for my son. I have had this system myself for about a year and love it! The app works great on my iPhone and on my Android tablet.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, October 9, 2019
Sorry about the mix-up, but happy to hear it was quickly remedied. Thank you for choosing Night Owl!