Customer reviews from lg.com
LG - V40 ThinQ - Aurora Black (Sprint)
Average customer rating
4.7
(396 Reviews)
Rating breakdown 396 reviews
5 Stars
302
4 Stars
75
3 Stars
15
2 Stars
2
1 Star
2
96%of customers recommend this product.
(
364 out of
379)
Customer Reviews for LG - V40 ThinQ - Aurora Black (Sprint)
Customer Rating
5
Has the best camera
on August 4, 2019
Posted by: Master G
from Georgia
Gender:Male
I bought this phone yesterday, and transferring my information has never been so easy.
I would recommend this to a friend!
Design
5
Display
5
Camera
5
Battery Life
4
Performance
5
Quality
5
Written by a customer while visiting lg.com
Posted by: First Ladi
from South Carolina
Gender:Female
Verified Purchase:Yes
Really cool phone. I upgraded form an LG G6. I love it!
I would recommend this to a friend!
Design
5
Display
5
Camera
5
Battery Life
4
Performance
5
Quality
5
Written by a customer while visiting lg.com
Posted by: Cyndi67
from Bradenton Fla
Gender:Female
Verified Purchase:Yes
Really happy with all the ways LG allow you to make personal touches to their phones. Really excited to take this phone with me to DC to see what wonderful pics it will take as my last LG Innhad took many pics that I thought looked ggetter then other phones with top reputations for pics.
I would recommend this to a friend!
Design
5
Display
5
Camera
5
Battery Life
5
Performance
5
Quality
4
Written by a customer while visiting lg.com
Posted by: Patticakes200
Gender:Female
Verified Purchase:Yes
I've had the phone about a month. It took me awhile to get used to it but once I did I really like it.
I would recommend this to a friend!
Design
5
Display
4
Camera
5
Battery Life
5
Performance
5
Quality
5
Written by a customer while visiting lg.com
Customer Rating
4
Great features
on August 12, 2019
Posted by: Nipsy
from Central Point OR
Gender:Female
Very happy, excited about discovering more features
I would recommend this to a friend!
Design
4
Display
4
Camera
4
Battery Life
4
Performance
4
Quality
4
Written by a customer while visiting lg.com
Posted by: Soonuh
from ocala, fl
Gender:Male
Verified Purchase:Yes
I dont like how long it is and when I use certain apps or I'm on a Facebook's desktop version mode from chrome web browser the screen doesn't capture all of what's shown it's cut off to the right and Instagram stories are also cut off I don't remember exactly how but they're cut off and it might be best viewing them on the mobile browser version desktop mode of instagram but I can't remember. I do like the type of no material for the screen I hate the black extension under the front facing cameras that goes on the screen it actually blocks imagery when using a certain app I can't remember exactly it might be Facebook messenger at some certain area of using it. I hate the automatic zooming in of the video mode for the front facing camera when switched front the picture angles. LG is one of my favorite brands but this is one of the worst phones ive had but i needed a new phone i switched from the LG X Power to this also i dont know why yall wouldnt keep the best type of camera used on the same modles the best camera is prob the LG G3 which i still have but that phone is messed up and needs to get fixed i want to get that phone fixed still I've been with y'all since y'all had flip phones if that's as far as I can remember to what I've had from yall. I put good quality for the camera for the quality
No, I would not recommend this to a friend.
Design
5
Display
1
Camera
4
Battery Life
5
Performance
5
Quality
1
Response from lg.comBy Chris, Customer Service, August 15, 2019
That's not good! We're sorry to see that you've run into these issues with your mobile device. We'll need to gather some additional details from you in order to see how we can best assist. Please contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Written by a customer while visiting lg.com
Customer Rating
5
Another LG Success
on August 20, 2019
Posted by: SruizLG4life
from Florida
Gender:Female
I've been with LG for a long time now. My last 4 phones and the V40 Thinq makes my 5th LG and it won't be my last! I had upgraded my son's V20 in June and couldn't get to my upgrade quickly enough! I love the V40 it's retained some more user friendly features from the V20 that were not so hot on the V30. So far it's an amazing phone and I'm in no way disappointed. One thing I wish LG did was partner up with Otter Box for their cases! I want color options!! All 3 phones on my plan are the same phone in the same case, that's how much we love LG & Otter Box and it's been this way with every single upgrade. I'm pleased that the V40 had and Other box because V20 and V30 didn't. Maybe offer a purchase combo!? I can't see me ever not getting the phone with the case and it would make upgrading a better experience.
I would recommend this to a friend!
Design
5
Display
5
Camera
5
Battery Life
4
Performance
5
Quality
5
Written by a customer while visiting lg.com
Posted by: Anonymous
from Winston Salem
Gender:Male
Verified Purchase:Yes
Have had three LG phones so far and all was great buys.
I would recommend this to a friend!
Design
5
Display
5
Camera
5
Battery Life
4
Performance
5
Quality
5
Written by a customer while visiting lg.com