Customer reviews from lg.com
LG - V40 ThinQ - Aurora Black (Sprint)
Average customer rating
4.7
(396 Reviews)
Rating breakdown 396 reviews
5 Stars
302
4 Stars
75
3 Stars
15
2 Stars
2
1 Star
2
96%of customers recommend this product.
(
364 out of
379)
Customer Reviews for LG - V40 ThinQ - Aurora Black (Sprint)
Posted by: branden0530
from Trenton, Ohio
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] After I bought the LG V30+ about a year ago. I loved the design, display, functionality, and ruggedness so much that I had to have the V40. At first I thought I wouldn't care much for the cameras, 5 of them. I thought who needs that. I found a few days later that I do. I have been playing with the phone and functions so much to familiarize myself with the settings and functions that I am now a photographer. Not really but the cameras just cant be beat. The display is unmatched by any other phone that I have ever owned. The settings are easily understood and very user friendly. The sound is amazing with or without ear buds. The design is amazing and the phone feels good in my hand. I don't have any trouble hearing while on a call like I have with every other phone I have owned in recent years. As far as ruggedness, this phone is a Beast as was the V30+. The corning gorilla glass was definitely a factor in my decision to buy this phone. I love the look of the phone although a different color option would have been nice. I like it so much that I also bought one for my wife, and she absolutely loves it as do I. I would recommend this and any other LG device I have owned in recent years. WTG LG and keep up the good quality workmanship.
I would recommend this to a friend!
Design
5
Display
4
Camera
5
Battery Life
3
Performance
5
Quality
5
Written by a customer while visiting lg.com
Posted by: Marcie 1514
from Phila., Pa
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am a 73 years young user who usually has a tech phobia. Well, I surprised myself and my husband. I am enjoying all the bells and whistles on this phone and am so proud of myself. This phone is totally the bomb!!! I have had cell/bag phones for at least 35 yrs. and this is absolutely the best. Soooooo user friendly. My assistant is always at my fingertips. She is also the bomb. Sometimes I think she is glad when I put my phone to sleep at night.
I would recommend this to a friend!
Design
5
Display
5
Camera
5
Battery Life
5
Performance
5
Quality
5
Written by a customer while visiting lg.com
Posted by: Mlafave
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought the phone because I liked the V20 that I had before.
I would recommend this to a friend!
Design
3
Display
4
Camera
5
Battery Life
4
Performance
4
Quality
4
Written by a customer while visiting lg.com
Customer Rating
5
Beautiful, Fast, Thin!
on May 25, 2019
Posted by: amberoseinjune
from Pleasant Grove, UT
Gender:Female
[This review was collected as part of a promotion.] I was concerned that the phone was too big- but it's really light and has BEAUTIFUL GRAPHICS and COLOR! Also, I had an LG before that was slow- but this is SUPER FAST. So far I'm super pleased with it. It is a beautiful phone.
I would recommend this to a friend!
Design
5
Display
5
Camera
5
Battery Life
5
Performance
5
Quality
5
Written by a customer while visiting lg.com
Posted by: Brenna013
from 325 Heather Rd
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought my Lgv40thinq about three weeks ago and I love everything about it from the camera to the sidelight.
I would recommend this to a friend!
Design
5
Display
5
Camera
5
Battery Life
5
Performance
5
Quality
5
Written by a customer while visiting lg.com
Customer Rating
1
Disappointed
on June 12, 2019
Posted by: Jazzman70
from Knoxville, Tn
Gender:Male
[This review was collected as part of a promotion.] I have had LG products in the past and have had great performance from them. However, LGV40ThinQ leaves nme very disappointed. Pics are great, video are as well. But, it has a terrible time just making a basic call and holding the signal. You are probably thinking it's my carrier.. Nope..not at all. Not to mention it doesn't even have dual Bluetooth capabilities. I will rethink my ThinQ next time to upgrade.
Design
4
Display
4
Camera
4
Battery Life
4
Performance
1
Quality
1
Response from lg.comBy Chris, Customer Service, June 13, 2019
What you have described is far from what we expect. We would be more than happy to look into this issue for you. Our support team is available via Twitter @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ ^CP
Written by a customer while visiting lg.com
Posted by: Quadasia11
from Allentown, pa
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Got this phone a month ago had one before it broke great investment
I would recommend this to a friend!
Design
5
Display
5
Camera
5
Battery Life
5
Performance
5
Quality
5
Written by a customer while visiting lg.com
Customer Rating
4
Fast and really responsive
on June 26, 2019
Posted by: Twistedtim13
from Illvill
Gender:Male
[This review was collected as part of a promotion.] Great so far less then a month in we will see how great
I would recommend this to a friend!
Design
4
Display
4
Camera
4
Battery Life
4
Performance
4
Quality
4
Written by a customer while visiting lg.com